The store manager dates his employees. Eric he dates them and even if they are under age. I didn’t know they allowed that within the corp I guess it’s corrupt. He even got one pregnant.
Atmosphere: 1
Food: 3
Service: 1
desi soto
I love McDonald'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, McDonald's Big Mac, Cheeseburger, World Famous Fries
Miguel Cabanas
Excelent
Atmosphere: 5
Food: 5
Service: 5
Alexis Nino
The food is fast
Becky T
Everytime I go through the drive thru they have me park and wait forever, doesn’t matter if all I order is a couple McDoubles.
Atmosphere: 1
Food: 3
Service: 1
Anup Goel
Did not have Fry's. Did not have brown sugar. Which is pretty standard stuff. So looks like standards are
Atmosphere: 3
Food: 3
Service: 3
Edward C.
terrible customer service we tried to do two separate orders and they got it completely wrong the manager came over i don't know what her name was but she had the worst attitude. and was extremely inpatient. i've been to this mcdonald's multiple times already and the service gets worse and worse. i have no other words to explain but to just go to a different mcdonald's over near chase bank. over all terrible service.
Kezia S.
It's got the same McDonald's menu so it's got good food of courseJust the hours of the inside of the restaurant is kinda weird? Randomly the doors are locked and you can't go in? Which is inconvenient for someone like me who likes walking to local places until you realize they only have drive through
Love the mobile app, got large fries for only $! You got to pick up your order by the curbside. Service was fast and great customer service.
Kimberly T.
11/9/2023 at 2:30pm. I'm a litter perplexed - rude shift managers: This location is directly across the street from Thornton Middle School and those that worked the shift today between 1pm - 3pm were incredibly rude to the children, why? There was an Asian woman employee, wearing a gray jacket with a red hooded sweatshirt with hair in a bun at the top of her head, wearing a mask.. was down right nasty: yelling at the kids, tapping them on the shoulder saying they children had to leave. The children were already serviced, sitting down and eating their food. The gentleman taking the orders (short Filipino man, short hair wearing a grey shirt ) stated they had to right to service to anyone. Why are you all touching these kids and why are you being so rude and disrespectful. If you are unable to be kind to all nationalities (Spanish, Asian, African American, Indian, white or middle eastern) I ask you to take sometime to reflect on how much discord you are producing. BE KIND. We are spending our hard earned money at this location, which affords you the opportunity to feed your family. The authorities will be called and a complaint with the Chamber of Commerce in Fremont will be filed, if another child is violated (touched/racially profiled). If you are not happy with your life, take some time to reflect because these are paying customers.
Tshirtlifestyle S.
I just when to use the restroom and the short filipino or maybe Asian lady did not want to give me the code so she made me wait lmao. We can I do with the fancy door code lol. I told the lady thank you, and she just totally ignored me and then when I walked out and she look at me with a weird face like she don't like African American.
Emily Miller
This is the best McDonald’s I have ever been to and I’ve been eating McDonald’s since childhood.Drive through is so fast and the food is always hot.I will drive further specifically to go to this location just because I know it will be fast and hot.
Atmosphere: 5
Food: 5
Service: 5
Rich Q.
Rating solely on customer service. They can remodel the place all they want, but if the customer care isn't there then this place will continue to get low ratings. Food is whatever because we all know what we get at McDonald's. Something you grab on the go or for your little ones screaming for fast food. Yesterday we ordered food for the kiddos and king story short, they forgot to give us the 3 hash browns we paid for. Not a big deal since we always see the same guy with glasses taking our order in the mornings. Note that they've forgotten to put items we've paid for in the bags numerous times but we keep forgetting to go back for them or even call them. Today since I came back to order for my daughter, I tried explaining to someone I haven't seen there (Alicia) that hey we weren't given our hash browns yesterday and I don't even want all 3 just want 2 for my daughter. She asked if I called and I said no, then she spoke to her manager and pretty much her manager said if he didn't call I'm shit outta luck. Mind you this whole time she's giving me attitude and showed no compassion. They also kept refusing to share their names because I was going to make a complaint. I asked to speak to the manager outside. He finally came and the look on his face was more posed off then wanting to make the situation right. He kept explaining to me that I have to call if they make a mistake and claim it whenever I want. I told him I didn't have time to call yesterday and I'm way passed trying to get hash browns at this point. Your lack of saying hey I'm sorry we messed up the day before how can we make this right just sucks all around. He even walked away and said I don't have time for this I'm busy. While only having one car in the drive thru.... Sir Eric you should learn how to treat your customers. I don't even know their real names. He kept refusing to give it to me and finally said Eric and Alicia. So if that's not their names don't be surprised. No name tags or anything. Poor customer service. People do not go to this location. Fast food places just have no pride on customer care anymore. I'd rather spend more money and wait at an actually restaurant. McDonald's fail
Cannot get hot frys, nor anything else.
Atmosphere: 3
Food: 3
Service: 3
The store manager dates his employees. Eric he dates them and even if they are under age. I didn’t know they allowed that within the corp I guess it’s corrupt. He even got one pregnant.
Atmosphere: 1
Food: 3
Service: 1
I love McDonald'
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Quarter Pounder with Cheese, McDonald's Big Mac, Cheeseburger, World Famous Fries
Excelent
Atmosphere: 5
Food: 5
Service: 5
The food is fast
Everytime I go through the drive thru they have me park and wait forever, doesn’t matter if all I order is a couple McDoubles.
Atmosphere: 1
Food: 3
Service: 1
Did not have Fry's. Did not have brown sugar. Which is pretty standard stuff. So looks like standards are
Atmosphere: 3
Food: 3
Service: 3
terrible customer service we tried to do two separate orders and they got it completely wrong the manager came over i don't know what her name was but she had the worst attitude. and was extremely inpatient. i've been to this mcdonald's multiple times already and the service gets worse and worse. i have no other words to explain but to just go to a different mcdonald's over near chase bank. over all terrible service.
It's got the same McDonald's menu so it's got good food of courseJust the hours of the inside of the restaurant is kinda weird? Randomly the doors are locked and you can't go in? Which is inconvenient for someone like me who likes walking to local places until you realize they only have drive through
Good place, good meal.
Restaurantji Recommends
Love the mobile app, got large fries for only $! You got to pick up your order by the curbside. Service was fast and great customer service.
11/9/2023 at 2:30pm. I'm a litter perplexed - rude shift managers: This location is directly across the street from Thornton Middle School and those that worked the shift today between 1pm - 3pm were incredibly rude to the children, why? There was an Asian woman employee, wearing a gray jacket with a red hooded sweatshirt with hair in a bun at the top of her head, wearing a mask.. was down right nasty: yelling at the kids, tapping them on the shoulder saying they children had to leave. The children were already serviced, sitting down and eating their food. The gentleman taking the orders (short Filipino man, short hair wearing a grey shirt ) stated they had to right to service to anyone. Why are you all touching these kids and why are you being so rude and disrespectful. If you are unable to be kind to all nationalities (Spanish, Asian, African American, Indian, white or middle eastern) I ask you to take sometime to reflect on how much discord you are producing. BE KIND. We are spending our hard earned money at this location, which affords you the opportunity to feed your family. The authorities will be called and a complaint with the Chamber of Commerce in Fremont will be filed, if another child is violated (touched/racially profiled). If you are not happy with your life, take some time to reflect because these are paying customers.
I just when to use the restroom and the short filipino or maybe Asian lady did not want to give me the code so she made me wait lmao. We can I do with the fancy door code lol. I told the lady thank you, and she just totally ignored me and then when I walked out and she look at me with a weird face like she don't like African American.
This is the best McDonald’s I have ever been to and I’ve been eating McDonald’s since childhood.Drive through is so fast and the food is always hot.I will drive further specifically to go to this location just because I know it will be fast and hot.
Atmosphere: 5
Food: 5
Service: 5
Rating solely on customer service. They can remodel the place all they want, but if the customer care isn't there then this place will continue to get low ratings. Food is whatever because we all know what we get at McDonald's. Something you grab on the go or for your little ones screaming for fast food. Yesterday we ordered food for the kiddos and king story short, they forgot to give us the 3 hash browns we paid for. Not a big deal since we always see the same guy with glasses taking our order in the mornings. Note that they've forgotten to put items we've paid for in the bags numerous times but we keep forgetting to go back for them or even call them. Today since I came back to order for my daughter, I tried explaining to someone I haven't seen there (Alicia) that hey we weren't given our hash browns yesterday and I don't even want all 3 just want 2 for my daughter. She asked if I called and I said no, then she spoke to her manager and pretty much her manager said if he didn't call I'm shit outta luck. Mind you this whole time she's giving me attitude and showed no compassion. They also kept refusing to share their names because I was going to make a complaint. I asked to speak to the manager outside. He finally came and the look on his face was more posed off then wanting to make the situation right. He kept explaining to me that I have to call if they make a mistake and claim it whenever I want. I told him I didn't have time to call yesterday and I'm way passed trying to get hash browns at this point. Your lack of saying hey I'm sorry we messed up the day before how can we make this right just sucks all around. He even walked away and said I don't have time for this I'm busy. While only having one car in the drive thru.... Sir Eric you should learn how to treat your customers. I don't even know their real names. He kept refusing to give it to me and finally said Eric and Alicia. So if that's not their names don't be surprised. No name tags or anything. Poor customer service. People do not go to this location. Fast food places just have no pride on customer care anymore. I'd rather spend more money and wait at an actually restaurant. McDonald's fail