Jack's Urban Eats

718 W Shaw Ave #47, Fresno
(559) 222-2201

Recent Reviews

Charlotte Salwasser

Everything was delicious. They had a full house so that's always an indication of good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Tri-Tip, Garlic Fries

Lauren Jacq

Three of us ordered. Sat at a booth. All 3 orders came at different times, with the chicken strips and fries taking the longest. I do not think I will go back. Really strange service.Wheelchair accessibility: Many tables are wheelchair accessible.

Atmosphere: 4

Food: 4

Service: 3

Happy Dog Basic Obedience

The only reason food received a four was that it came on a large plate with nothing else. When I purchase a sandwich, I'd like to see something on the plate with the sandwich. Other than that, the sandwich was terrific and the company I was with could not stop raving about the food.Vegetarian options: There is only one: The Haloumi sandwich. Not good for vegan as it has cheese.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Steak Salad

Isaac Martinez

The food was good, and the portions were pretty big.

Atmosphere: 2

Food: 4

Service: 4

Ruben

Food was excellent and delicious...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salads

G D

Chicken strips and fries are delicious here. The fries here are

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: French Fries, Steak Salad, Build Your Own Salad, Garlic Fries

Luna

That looks like chicken not tri

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Garlic Fries

Roldy Blue

I usually get the salmon and market vegetables - delicious! Also, their bacon brussel sprouts are tasty. Their mashed potatoes is ok but I wouldn't get the gravy. I ordered it a few times (last time on 1/21/24) and often their gravy tastes like it was frozen, then refrigerated, microwaved, then left out for days - it smells sour and tastes bad. Get the mash without the gravy.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: BBQ Tri-Tip

Arthur

Small overpriced food, terrible customer service and filthy dining area. Every table was covered in grime, it smelled like the inside of an McDonald’s play structure, and the bathrooms were out of soap and in general disgusting condition. Would not recommend.

Atmosphere: 1

Food: 2

Service: 1

Robert Smith

They brought out my food incorrectly, they told me it me it would be another 15 minutes to correct the mistake. We asked for a full refund because we needed to leave. The server became extremely rude and refused to accommodate anything we asked. We will never eat here again. Poor business practice. You need to accept responsibility for your mistake. Hire someone with customer service experience.

Atmosphere: 1

Food: 1

Service: 1

Gentry

This place is awesome, I love there tritip sandwiches. If you haven't gone and like fries I'd suggest trying there urban fries.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tri Tip Sandwich, Urban Fries

Whitney Koder

This was always a favorite place of mine to eat when visiting home. We went our first night there and we had terrible service. Before, we would order a make your own salad at the salad bar and no one spoke to us. I had to ask for service and they told us to go to the cashier. There was one cashier and she was struggling with doordash orders and tending to other customers who needed additional things for their to-go orders. This is definitely not how a business should be ran. There needs to be a separate person for this. We waited 20 mins in line to order food. The customer service was terrible due to the stress level of the employees. I was definitely concerned and disappointed. I know these times are uncertain and things are so different compared to before… but there’s gotta be better organization somehow.

Cathy Davis

We ordered a phili cheese steak and a side of mac and cheese. The phili chese was not so dont call it that. It was just a tritip sandwich.The mac and cheese was absolutely flavorless-no cheese and not even salt flavor. One of the worse meals I've had in a long time.

Atmosphere: 2

Food: 1

Service: 2

Auzzie Abbassi

First time in and the food was okay. I tried to engage with the staff to get recommendations but they were not interested in my hunger or questions.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Caesar Salad

Tia Y

I ordered the fried chicken sandwich, garlic fries and chicken tender.The chicken tender and fried chicken was crunchy but dry. The chicken tender was a bit more crunchier. The garlic fries was too greasy for my preference. The grease never fully dried out and you can see it coating the fries. The garlic taste was too over powering and lacks other flavors. The fried chicken was light in flavors so there's not much to it.If you like plain and simple flavors then it's for you but if you like your food to have more flavors, it's not for you.

Atmosphere: 4

Food: 3

Service: 4

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