Great customer service and quality coffee, can’t go wrong at any time of day!
Atmosphere: 5
Food: 5
Service: 5
Dia
Wish there was a place to sit I went outside and sat on the bus stop bench
Yvette Gonzalez
No line in front of us and drinks and snack was made
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Various Frappuccino
Mel Orozco
If I could put negative stars, I would the man who answered the phone who claim to be the supervisor hung up after asking his name and then after that call took the phone off the line so the entire store cannot receive calls all because he tried to tell me that what I typed in for my order wasn’t what they received BUT it was because the sticker is correct it’s the ingredients that I pay to have added that are not included and it’s constantly happening! Very rude no customer service at all he must have never had a real job other than this.
Atmosphere: 1
Food: 1
Service: 1
Amy A.
They get your drink order right!!! Also got our food items in a bag with napkins and utensils. The first and Shaw location is a go to spot. Stay clear of the Bullard and first they don't even give you a single napkin
Julia Pena
Nice place just wish they had chairs
Atmosphere: 5
Food: 5
Service: 5
sila jane
Every time I come here my drink is always wrong. I don't know if it's because my drink is too difficult, but I had to give them the benefit of the doubt on the first tries and STILL, my drink was the complete opposite of how I ordered it. They weren't even busy like that for them to feel like they were rushed making my drink(s). Not a single car came behind me so I don't know what the issue is. If anything, just take your time getting it right. Read the cup? I don't know. How am I going to ask for a shaken espresso and I'm handed a drink that obviously was not shaken. Some of us have ordered from Starbucks for so long that we can recognize syrup at the bottom of the cup when it's supposed to be blended in with the drink (hence the name, shaken espresso). I can tell the difference between the milks that are offered and I can only drink non-dairy (I'm not the only one how surprising), and finally, my drink had dairy milk and you can clearly tell by the whiteness of the milk (it looked thicker and creamier than oatmilk, it looked like heavy cream to me). I also ordered chocolate cream cold foam on top and just received regular cold foam. If it was an issue with the lack of ingredients to make it (malt powder/mocha sauce as an alternative), I completely would have understood if that was communicated, but ultimately, that's not what happened. Some people are okay with just accepting their fate of their drink and drive off without checking and don't speak up. But not today. Wrong one.
Absolutely poor service. Shift supervisor was extremely unprofessional and her rude comments and attitude was uncalled for. Walked into the lobby and in less than 10 seconds was basically kicking us out of lobby. No greeting, no explanation... If this is the manager on staff in the mornings, I can only imagine the rest of the staff. Sign of poor training and lowered standards. This experience is embarrassing as we brought friends from overseas that wanted to see the inside of Starbucks and were given some of the worst customer service on their first visit. No thank you.. miss this place and go somewhere else instead. (6/16/23 8:00 am)
Atmosphere: 1
Service: 1
destiny stiles
This Starbucks is amazing. I left $200 on the counter and they actually held it for me and when I realized I left it there I called and they had it waiting for me in evidence bag with my receipt.???
Atmosphere: 5
Food: 5
Service: 5
Askyourbitch RBM
Very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Hailey B.
Probably the worst Starbucks I've been to, they always take forever in the drive through (10 minutes usually) and the drinks never taste right/very good. Drive down the street to the other starbucks
Addy Garcia
My coworkers and I go there pretty much every day! Staff already knows our names hahaFriendly staff.Clean.Quick (when there's no line of cars in the drive thru. Lol)
I hate this location there always so busy
mmmm coffee
Wait 5 minutes inside just for a coffee? No
Atmosphere: 2
Food: 2
Service: 1
Great customer service and quality coffee, can’t go wrong at any time of day!
Atmosphere: 5
Food: 5
Service: 5
Wish there was a place to sit I went outside and sat on the bus stop bench
No line in front of us and drinks and snack was made
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Various Frappuccino
If I could put negative stars, I would the man who answered the phone who claim to be the supervisor hung up after asking his name and then after that call took the phone off the line so the entire store cannot receive calls all because he tried to tell me that what I typed in for my order wasn’t what they received BUT it was because the sticker is correct it’s the ingredients that I pay to have added that are not included and it’s constantly happening! Very rude no customer service at all he must have never had a real job other than this.
Atmosphere: 1
Food: 1
Service: 1
They get your drink order right!!! Also got our food items in a bag with napkins and utensils. The first and Shaw location is a go to spot. Stay clear of the Bullard and first they don't even give you a single napkin
Nice place just wish they had chairs
Atmosphere: 5
Food: 5
Service: 5
Every time I come here my drink is always wrong. I don't know if it's because my drink is too difficult, but I had to give them the benefit of the doubt on the first tries and STILL, my drink was the complete opposite of how I ordered it. They weren't even busy like that for them to feel like they were rushed making my drink(s). Not a single car came behind me so I don't know what the issue is. If anything, just take your time getting it right. Read the cup? I don't know. How am I going to ask for a shaken espresso and I'm handed a drink that obviously was not shaken. Some of us have ordered from Starbucks for so long that we can recognize syrup at the bottom of the cup when it's supposed to be blended in with the drink (hence the name, shaken espresso). I can tell the difference between the milks that are offered and I can only drink non-dairy (I'm not the only one how surprising), and finally, my drink had dairy milk and you can clearly tell by the whiteness of the milk (it looked thicker and creamier than oatmilk, it looked like heavy cream to me). I also ordered chocolate cream cold foam on top and just received regular cold foam. If it was an issue with the lack of ingredients to make it (malt powder/mocha sauce as an alternative), I completely would have understood if that was communicated, but ultimately, that's not what happened. Some people are okay with just accepting their fate of their drink and drive off without checking and don't speak up. But not today. Wrong one.
Restaurantji Recommends
Absolutely poor service. Shift supervisor was extremely unprofessional and her rude comments and attitude was uncalled for. Walked into the lobby and in less than 10 seconds was basically kicking us out of lobby. No greeting, no explanation... If this is the manager on staff in the mornings, I can only imagine the rest of the staff. Sign of poor training and lowered standards. This experience is embarrassing as we brought friends from overseas that wanted to see the inside of Starbucks and were given some of the worst customer service on their first visit. No thank you.. miss this place and go somewhere else instead. (6/16/23 8:00 am)
Atmosphere: 1
Service: 1
This Starbucks is amazing. I left $200 on the counter and they actually held it for me and when I realized I left it there I called and they had it waiting for me in evidence bag with my receipt.???
Atmosphere: 5
Food: 5
Service: 5
Very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Probably the worst Starbucks I've been to, they always take forever in the drive through (10 minutes usually) and the drinks never taste right/very good. Drive down the street to the other starbucks
My coworkers and I go there pretty much every day! Staff already knows our names hahaFriendly staff.Clean.Quick (when there's no line of cars in the drive thru. Lol)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich