Had a horrible experience in the drive thru. Employees are beyond rude and condescending. They surely don't deserve the latest salary bump
Atmosphere: 1
Food: 3
Service: 1
Taylor Cranmer
Stuck in the drive through line for 30 minutes to find out it was cash only. The traffic overflow from here is a danger to Brookhurst
J. Carlos Ponce
the order line drive through is very slow........
Atmosphere: 3
Food: 3
Service: 1
Pennie Mack
Title: Exceptional Customer Service at McDonald'sRating: ★★★★★I recently had the pleasure of visiting McDonald's, and I must say, the customer service I received was truly exceptional. One particular employee, Brittany, went above and beyond to make my experience memorable.From the moment I walked in, Brittany greeted me with a warm smile, creating an inviting and friendly atmosphere. Her positive energy was infectious, and it immediately made me feel welcomed. Throughout my visit, she displayed a genuine eagerness to assist me and ensure my needs were met.What truly stood out was Brittany's ability to make personal connections with customers. She took the time to engage in friendly conversations, making me feel like more than just another customer. Her cheerful demeanor and delightful sense of humor even brightened my day when she cracked a joke about their delicious sweet tea.Not only did Brittany provide exceptional service, but she also made me feel valued as a customer. Her genuine care and enthusiasm for her work were evident in every interaction. It is employees like Brittany who make establishments like this one worth revisiting, inviting friends, and leaving five-star reviews.I am truly grateful for Brittany's outstanding hospitality and the way she effortlessly interacts with customers, always wearing a smile on her face. Without a doubt, this McDonald's deserves a well-deserved five-star rating for its exceptional customer service.I highly recommend visiting this McDonald's location to experience the level of service that Brittany and her team provide.
Atmosphere: 5
Food: 5
Service: 5
Liz Meier
Customer service late night is sometimes
Atmosphere: 4
Food: 4
Service: 3
Tyler
Rude grumpy employees that close the store despite being 24 hours and cancelled my order on the app after I pulled up.
Atmosphere: 3
Food: 3
Service: 1
guillermo leon
Nice place nice people ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Big Mac
Angelina Morton
This McDonald’s seems to stop accepting card late at night. Three separate times I’ve ordered on the app and wait in the 10 minute long drive thru line only for them to tell me they only take cash and I have to wait 24 hours for a refund.
They only accept cash after a 1am so if you don’t have any just don’t go and you can’t order on app it says it’s close and a long line for them to say that instead of posting a sign. Usually spend 100
Service: 1
Shavonn
The French fries are never fresh. They cook them ahead of time and leave them in the basket until people order then they dip them in grease again so they are soggy, cold in the middle and stale. Even if you ask for fresh ones.
Serg A.
After the unfortunate fatal incident of an individual loitering in from of the store by police, the owner of this McDonald’s seriously needs to do something about transients camping out in front of their store. They also need to do something about the drive-through line that constantly block the path of those who want to drive through the parking lot, perhaps re-pavement markings, like “DO NOT BLOCK”, etc.
Good jobKid-friendliness: Very good place
Atmosphere: 5
Food: 5
Service: 5
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Had a horrible experience in the drive thru. Employees are beyond rude and condescending. They surely don't deserve the latest salary bump
Atmosphere: 1
Food: 3
Service: 1
Stuck in the drive through line for 30 minutes to find out it was cash only. The traffic overflow from here is a danger to Brookhurst
the order line drive through is very slow........
Atmosphere: 3
Food: 3
Service: 1
Title: Exceptional Customer Service at McDonald'sRating: ★★★★★I recently had the pleasure of visiting McDonald's, and I must say, the customer service I received was truly exceptional. One particular employee, Brittany, went above and beyond to make my experience memorable.From the moment I walked in, Brittany greeted me with a warm smile, creating an inviting and friendly atmosphere. Her positive energy was infectious, and it immediately made me feel welcomed. Throughout my visit, she displayed a genuine eagerness to assist me and ensure my needs were met.What truly stood out was Brittany's ability to make personal connections with customers. She took the time to engage in friendly conversations, making me feel like more than just another customer. Her cheerful demeanor and delightful sense of humor even brightened my day when she cracked a joke about their delicious sweet tea.Not only did Brittany provide exceptional service, but she also made me feel valued as a customer. Her genuine care and enthusiasm for her work were evident in every interaction. It is employees like Brittany who make establishments like this one worth revisiting, inviting friends, and leaving five-star reviews.I am truly grateful for Brittany's outstanding hospitality and the way she effortlessly interacts with customers, always wearing a smile on her face. Without a doubt, this McDonald's deserves a well-deserved five-star rating for its exceptional customer service.I highly recommend visiting this McDonald's location to experience the level of service that Brittany and her team provide.
Atmosphere: 5
Food: 5
Service: 5
Customer service late night is sometimes
Atmosphere: 4
Food: 4
Service: 3
Rude grumpy employees that close the store despite being 24 hours and cancelled my order on the app after I pulled up.
Atmosphere: 3
Food: 3
Service: 1
Nice place nice people ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Big Mac
This McDonald’s seems to stop accepting card late at night. Three separate times I’ve ordered on the app and wait in the 10 minute long drive thru line only for them to tell me they only take cash and I have to wait 24 hours for a refund.
Service: 1
Restaurantji Recommends
They only accept cash after a 1am so if you don’t have any just don’t go and you can’t order on app it says it’s close and a long line for them to say that instead of posting a sign. Usually spend 100
Service: 1
The French fries are never fresh. They cook them ahead of time and leave them in the basket until people order then they dip them in grease again so they are soggy, cold in the middle and stale. Even if you ask for fresh ones.
After the unfortunate fatal incident of an individual loitering in from of the store by police, the owner of this McDonald’s seriously needs to do something about transients camping out in front of their store. They also need to do something about the drive-through line that constantly block the path of those who want to drive through the parking lot, perhaps re-pavement markings, like “DO NOT BLOCK”, etc.
Atmosphere: 2
Food: 3
Service: 3
Very good for children to go and have fun there
Best biscuit by far Bacon egg and cheese.
Atmosphere: 5
Food: 5
Service: 5