McDonald's

9845 Chapman Ave, Garden Grove
(714) 319-0186

Recent Reviews

Emmanuel Vasquez

I ordered large fries, and I got this... common man.

Atmosphere: 2

Food: 1

Service: 2

Michael Montoya

Food was amazing! Great staff! Facilities are clean. Great experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder Meal

jonathan l

You guys need to check your closing managers looks like they been closing 30 minutes before actual time.

Atmosphere: 1

Food: 1

Service: 1

Ramiro Robles

Diner time ?

Atmosphere: 5

Food: 5

Service: 5

daniela estrada

This location has got to be the worst location I have ever been to. And that says a lot cause even dirtier locations or ones that are in a lower poverty area get a better rating than this location. Managers here stand there talking to each other while other employees move slower than slower. Guests all over were upset including myself when I only got 2 smoothies and had to wait 35 min. Manager Karina didn’t even try to please the guest infront of me that wanted a refund for waiting too long and to cancel the food. She just told her okay walked over there and gave her cash backs not even a single sorry or anything to the guest. I witnessed it all myself. As if this happens all the time ? And she was just over it? She shouldn’t work in the industry especially for that they are paying their employees now. Not to mention the workers move slower than snails and still managed to get my order completely wrong ! Like what. They weren’t even extremely busy either ? They don’t even call out numbers either for the peoples food to be ready. They just leave the drinks there to stay melting. So many guests and people from drive through came inside upset. Still employees don’t care or show any remorse.

Atmosphere: 1

Food: 1

Service: 1

michael jiles

Always a good experience

Atmosphere: 5

Food: 5

Service: 5

Herlindo Gladiador

Sorry but today was very poor service

Atmosphere: 2

Food: 3

Service: 2

Ron Provence

Great food. Great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Mcmuffin

Joe Palmieri

This McDonald's has the worst service I ate there.the older lady working the front let my food sit there went she finally brings it over Iask for ketchup she tells me to come up and get it she throws it in my hand she's gives me one wrong Condorment she rips it out my hand but to top it off she tells me I have to tell her what kind of drink even though they have a Dispensary I ask her why she just tells me I have to I never had service from a McDonald's like that and it was 25 bucks no less

Atmosphere: 2

Food: 4

Service: 2

Kiwi Gurl

They are always fast and hard workers.

Atmosphere: 5

Food: 5

Service: 5

Michael Corrothers

The employees all stay in the back where they prepare meals. And only come out when they see somebody standing at the counter. If you want additional cream or napkins or other items you have to wait in line to ask for it. It's not out in the dining area where it would be convenient. None of the bench seats are padded.

Atmosphere: 2

Food: 4

Service: 1

Yesenia Lopez

Old lady that works there is very rude. Gave me my number to dine in i sat down waited like 15 min just for two mcdoubles fries and a drink just to find out that someone put it in a to go bag.

Atmosphere: 2

Food: 3

Service: 2

Tina Moan

After waiting in a very long and slow line, I went to use a digital gift card of $5 and was told they didn't have anyway to scan the gift card. The manager came over and stated the same thing joked around with the girls who were working there and just walked away. I'm confused as to why there would be a digital gift card if nobody has the ability to scan it. That store in particular was the second McDonald's my boyfriend and I visited that evening, with the first ones scanner being broken, the second one being the store I just mentioned and then the one off ball and Gilbert. I would have to say that was the only McDonald's that seemed to even try to help me. Even though they could not scan the gift card, at least they had a scanner gun. Well when I went to use the McDonald's app it wasn't working and they kept receiving a weird pop up about points. ??‍♀️??‍♀️??‍♀️ The employee probably feeling pretty sad for me now, and I was in near tears, he honored the "coupon" for the $1.29 fries. I went expecting the $6 burger combo and left with a large fry. I guess at least I didn't leave ??‍♀️the 3rd!!! McDonald's empty handed?.....☺️???

Atmosphere: 4

Food: 1

Service: 2

Recommended dishes: Quarter Pounder Meal, Mcdouble, Happy Meal, Burger King Chicken Nuggets, French Fries

ReginaLYNN Cortez

This McDonald's is always getting the order wrong, ALWAYS! They have watered down frappes, they keep you in line for so long just to find out their ice cream machines broken.

The Answer

What a taste!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mcchicken

Load More