Wonderful English Tea! Proper scones! I don’t know if they use full clotted cream, though ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coronation Chicken and Ham N Cheese Sandwiches with Salad N, Pamela's Cream Tea, Scones, High Cream Tea, Pot of Tea for One, Various Quiches Saladf, Afternoon Cream Tea
Deirdre Bulger
My daughter in law and I love an afternoon tea together and find a place in the area we are visiting. In February 2024 that happened to be the Los Angeles area. We took an afternoon off from Disneyland to relax and had high hopes upon coming to Pamela’s Tea Room. It was an expensive disaster from the very beginning. I’ve included a photo of what generally comprises an afternoon tea. Upon asking for white tea, it became a whole fiasco as Pamela and staff clearly did not know of the existence of white tea. Okay, it wasn’t on the menu, just a question as it always is on the menu of everywhere else we’ve gone. We then asked for ice for my granddaughter’s tea and were given a false cultural lesson on how the British do not like ice and therefore there was none in the building. Strange, but again, okay and by the way, my grandparents are British and they weren’t anti ice. It wasn’t their preference for tea, but they weren’t anti ice, and it certainly makes sense to add it for a 5 year old who is just beginning to enjoy the whole tea experience. Next the “cream” for the scones was flat out butter. The preserves were at best Smucker’s Strawberry Jelly. The sandwiches were clearly made from Oroweat Brand bread bought at the local grocery store and the most ridiculous part was that there was one side of the sandwich with wheat while you flip it over and the other side was Sunbeam Brand white bread, with a lazy attempt to “cut off” the crusts that were still on the tiny triangle sandwich. The soup was from a can. If you go to the restroom you can see the quiche in the fridge in individually wrapped packages from a grocery store. Wasn’t even a Costco brand so you at least were served a decent prepackaged quiche but some off brand gross prepackaged quiche. Oh, and chips, not even Lays brand but some greasy awful chip. The most unprofessional part of the whole experience was that I could hear our waitress and Pamela talking in their behind the wall but yet open kitchen, about me particular, almost the whole time we were there. Almost nonstop. I finally had to say, “I can hear everything your complaining about” out loud, which still didn’t stop them. So, again, for educational purposes, below is a general photo of an afternoon tea. If this is what you’re expecting as a customer, you will absolutely not receive it!
StrawbzCerberus (Lola Slaton)
Its okay. My company is very disappointed however.Most of the reviews are complaining about the female server, we got lucky and got a male server. Our waiter was really good.We got soup out of a can, which was very weird. I liked the sandwichesForgot our scones and had to ask for them to go. No salad dressing with our salad. Enough creamer for probably one person.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Coronation Chicken and Ham N Cheese Sandwiches with Salad N
Rochelle Franke
New location. Little further to drive but we'll worth it. Food is delicious and atmosphere is pleasant. Nice place to relax and enjoy the moment. Thanks Pamela's ?
We asked our server if they happened to have a selection of white teas and were met with a blank stare. Yes, it is odd that a person working in a tea shop doesn’t know what white tea is, but that isn’t the reason for this one star review. Our server seemed to take the fact that she had just been confronted with the mere existence of white tea personally, and instead of simply stating, “I apologize, we do not carry any white teas,” she instead attempted to convince us white tea isn’t a thing in Britain…. I really wish I could say I was making this up.That should have been the moment we got up and left. But we didn’t. Perhaps it was a certain morbid curiosity that kept me in my place, because it isn’t often I find myself in the presence of a person petty enough to try and convince an entire table of first generation British immigrants that none of the British isles, in all their centuries of plundering northeast India for spices, had ever come across white tea before.Not more than a few minutes later, we asked for a few ice cubes for our kids (aged 3 and 6), since they prefer cold beverages, and, once again, instead of simply stating “I apologize, we don’t have an ice maker,” our server chose to take this simple request as a personal insult, and tried to convince us that in a country full of 67 million tea drinkers, not a single one of them has ever tried it with ice.It was after this moment that our server inexplicably refused to interact with us for the rest of the afternoon, going far out of her way to avoid eye contact with us while serving other customers, all the while very loudly asking her Irish coworker whether white tea or ice in tea were things in Britain, a childishly obvious ploy to seek affirmation and cover for the fact that she simply just didn’t know what white tea was.But if our server ends up reading this review, allow me to educate you further on what aren’t things in Britain: 1) the British don’t serve bags of black Lipton tea still sitting in the pot long after it has sufficiently steeped, 2) the British don’t use cool whip in cucumber sandwiches, 3) the British don’t use Oroweat brand bread on one half of their tea sandwiches with wonder brand white bread on the other half, with little corners of crust cut into the sandwich, 4) the British don’t try to pass Smucker’s strawberry jelly off as jam, and they don’t try to pass butter off as cream, and 5) when British tea houses charge you 140 American dollars to enjoy a light lunch and afternoon tea, you’re typically paying for fresh leaves and baked goods, not five dollars worth of ingredients you scraped together from walmart.I’m something of a connoisseur when it comes to bad filmmaking. I love participating in schadenfreude, laughing at the perfect blend of cluelessness and incompetence, paired with the bewildering defensiveness these certain creators have toward their hilariously sub-standard products. If there is an equivalent type of restaurant-goer comprable to this kind of movie-goer, then Pamela’s Tea House is your Plan 9 From Outer Space. 5/5, superbly bad service.
Atmosphere: 1
Food: 1
Service: 1
莊吉娜
This is a tea room that makes me very angry, really. The older female waiter asked us without asking any questions! ! ! My scone was taken away immediately (it was not finished yet!), and I felt that the older female waiter was a bit discriminatory towards Orientals. There were obviously other places, but she had the guts to take us. The feeling of driving away, just to let other groups of guests sit down, why did they have to drive me away when it can be solved by just moving a chair to another table. Do I really think the tea here is not too expensive? Is it because I don't have enough knowledge that I think this way? Or is a pot of tea worth $15 really too expensive? I really don’t understand why it’s so expensive, and it tastes just like the tea bags you’d get for breakfast in a typical hotel, and it’s not worth the $15 at all. All in all I don't think it's worth it at all. This is a bad experience.
Atmosphere: 2
Food: 2
Service: 1
Rachel Leech
Love this place! Pamela is a true English rose, she's sweet and so friendly! Love the atmosphere. This is one of my new favorite spots! Cheers!
Atmosphere: 5
Food: 5
Service: 5
Shannon Gehlken
This was a very disappointing experience. I had read all the positive reviews and was really looking forward to this outing with friends. We were made to wait 25 minutes to be seated even though we could see that our table was ready. The service was extremely slow and there was no attention given to hospitality or cleanliness. My place setting was covered in something sticky. We tried to make the best of it and enjoy each other’s company. At 4:40, the owner, Pamela, walked to the table demanded our “undivided attention” and then told us to leave as the shop closes at 4:00. We had not even received the check yet. I wish she would have just told me to pick a different day to come if they could not accommodate us as they should. The room was unbearably hot, the table was dirty and, worse, Pamela was inexcusably rude. I would not go back nor recommend this tea room to others. Save your money. There are many other nice tea party options in Orange County.
Tristin Greenstein
You might have seen my 5 star review here before. Unfortunately I have to change it to a 1 star.After going here multiple times and forking 150$ in just week trying out Pamela various dishes. I decided that I wanted to come only for tea as while the tea was great and cheap the food prices are unreasonably expensive(2 egg salad sandwiches for 16$)Pamela was greatly surprised we only wanted tea at the place called a tea room and pressured my sibling into buying food. Not only did she do this. After us not even finishing the tea, Pamela came over and said “well if your not going to get anything, get out” and told the guest behind her to take our seats as we were still sitting there. I don’t think I have ever been treated this way at any establishment.Pamela, your tea is great, but god you don’t treat customers that way. Not coming again.
Atmosphere: 5
Food: 1
Service: 1
Cheryl Hallam
Tea was delicious especially the peach. The tea sandwich's were delicious and the little salad just right. Scones especially good with clotted cream and strawberry jam.
Decided at the last minute to do an English tea with my sister and nieces. This was exactly what we were looking for. The tea was wonderful with a wide variety of different kinds. The tea sandwiches were very good, but the real star of the meal was the scones. They were fantastic and the cream and jam just made them perfect!
Atmosphere: 4
Food: 4
Service: 5
Happy Silly and Crazy
We all really enjoy ourselves, everything was so lovely and delicious. We also enjoyed shopping for some favorite sweet afterwards.
Atmosphere: 5
Food: 5
Service: 5
Liz P
I loved it here! A perfect place to bring 5-9yr olds for teatime. Wish they had the potato-cheese sandwich or something more filling for teenagers. A great place to come and chat and relax.
Jacky L.
I am British - always go to get my English goodies which they stock especially at Christmas. Had a good English breakfast at the tea room. Decent food reasonably price
Liz Pedroza
I loved it here! A perfect place to bring 5-9yr olds for teatime. Wish they had the potato-cheese sandwich or something more filling for teenagers. A great place to come and chat and relax.
Wonderful English Tea! Proper scones! I don’t know if they use full clotted cream, though ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coronation Chicken and Ham N Cheese Sandwiches with Salad N, Pamela's Cream Tea, Scones, High Cream Tea, Pot of Tea for One, Various Quiches Saladf, Afternoon Cream Tea
My daughter in law and I love an afternoon tea together and find a place in the area we are visiting. In February 2024 that happened to be the Los Angeles area. We took an afternoon off from Disneyland to relax and had high hopes upon coming to Pamela’s Tea Room. It was an expensive disaster from the very beginning. I’ve included a photo of what generally comprises an afternoon tea. Upon asking for white tea, it became a whole fiasco as Pamela and staff clearly did not know of the existence of white tea. Okay, it wasn’t on the menu, just a question as it always is on the menu of everywhere else we’ve gone. We then asked for ice for my granddaughter’s tea and were given a false cultural lesson on how the British do not like ice and therefore there was none in the building. Strange, but again, okay and by the way, my grandparents are British and they weren’t anti ice. It wasn’t their preference for tea, but they weren’t anti ice, and it certainly makes sense to add it for a 5 year old who is just beginning to enjoy the whole tea experience. Next the “cream” for the scones was flat out butter. The preserves were at best Smucker’s Strawberry Jelly. The sandwiches were clearly made from Oroweat Brand bread bought at the local grocery store and the most ridiculous part was that there was one side of the sandwich with wheat while you flip it over and the other side was Sunbeam Brand white bread, with a lazy attempt to “cut off” the crusts that were still on the tiny triangle sandwich. The soup was from a can. If you go to the restroom you can see the quiche in the fridge in individually wrapped packages from a grocery store. Wasn’t even a Costco brand so you at least were served a decent prepackaged quiche but some off brand gross prepackaged quiche. Oh, and chips, not even Lays brand but some greasy awful chip. The most unprofessional part of the whole experience was that I could hear our waitress and Pamela talking in their behind the wall but yet open kitchen, about me particular, almost the whole time we were there. Almost nonstop. I finally had to say, “I can hear everything your complaining about” out loud, which still didn’t stop them. So, again, for educational purposes, below is a general photo of an afternoon tea. If this is what you’re expecting as a customer, you will absolutely not receive it!
Its okay. My company is very disappointed however.Most of the reviews are complaining about the female server, we got lucky and got a male server. Our waiter was really good.We got soup out of a can, which was very weird. I liked the sandwichesForgot our scones and had to ask for them to go. No salad dressing with our salad. Enough creamer for probably one person.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Coronation Chicken and Ham N Cheese Sandwiches with Salad N
New location. Little further to drive but we'll worth it. Food is delicious and atmosphere is pleasant. Nice place to relax and enjoy the moment. Thanks Pamela's ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scones, Tea Sandwiches Salad and Crisps, Tea Sandwich, Afternoon
We asked our server if they happened to have a selection of white teas and were met with a blank stare. Yes, it is odd that a person working in a tea shop doesn’t know what white tea is, but that isn’t the reason for this one star review. Our server seemed to take the fact that she had just been confronted with the mere existence of white tea personally, and instead of simply stating, “I apologize, we do not carry any white teas,” she instead attempted to convince us white tea isn’t a thing in Britain…. I really wish I could say I was making this up.That should have been the moment we got up and left. But we didn’t. Perhaps it was a certain morbid curiosity that kept me in my place, because it isn’t often I find myself in the presence of a person petty enough to try and convince an entire table of first generation British immigrants that none of the British isles, in all their centuries of plundering northeast India for spices, had ever come across white tea before.Not more than a few minutes later, we asked for a few ice cubes for our kids (aged 3 and 6), since they prefer cold beverages, and, once again, instead of simply stating “I apologize, we don’t have an ice maker,” our server chose to take this simple request as a personal insult, and tried to convince us that in a country full of 67 million tea drinkers, not a single one of them has ever tried it with ice.It was after this moment that our server inexplicably refused to interact with us for the rest of the afternoon, going far out of her way to avoid eye contact with us while serving other customers, all the while very loudly asking her Irish coworker whether white tea or ice in tea were things in Britain, a childishly obvious ploy to seek affirmation and cover for the fact that she simply just didn’t know what white tea was.But if our server ends up reading this review, allow me to educate you further on what aren’t things in Britain: 1) the British don’t serve bags of black Lipton tea still sitting in the pot long after it has sufficiently steeped, 2) the British don’t use cool whip in cucumber sandwiches, 3) the British don’t use Oroweat brand bread on one half of their tea sandwiches with wonder brand white bread on the other half, with little corners of crust cut into the sandwich, 4) the British don’t try to pass Smucker’s strawberry jelly off as jam, and they don’t try to pass butter off as cream, and 5) when British tea houses charge you 140 American dollars to enjoy a light lunch and afternoon tea, you’re typically paying for fresh leaves and baked goods, not five dollars worth of ingredients you scraped together from walmart.I’m something of a connoisseur when it comes to bad filmmaking. I love participating in schadenfreude, laughing at the perfect blend of cluelessness and incompetence, paired with the bewildering defensiveness these certain creators have toward their hilariously sub-standard products. If there is an equivalent type of restaurant-goer comprable to this kind of movie-goer, then Pamela’s Tea House is your Plan 9 From Outer Space. 5/5, superbly bad service.
Atmosphere: 1
Food: 1
Service: 1
This is a tea room that makes me very angry, really. The older female waiter asked us without asking any questions! ! ! My scone was taken away immediately (it was not finished yet!), and I felt that the older female waiter was a bit discriminatory towards Orientals. There were obviously other places, but she had the guts to take us. The feeling of driving away, just to let other groups of guests sit down, why did they have to drive me away when it can be solved by just moving a chair to another table. Do I really think the tea here is not too expensive? Is it because I don't have enough knowledge that I think this way? Or is a pot of tea worth $15 really too expensive? I really don’t understand why it’s so expensive, and it tastes just like the tea bags you’d get for breakfast in a typical hotel, and it’s not worth the $15 at all. All in all I don't think it's worth it at all. This is a bad experience.
Atmosphere: 2
Food: 2
Service: 1
Love this place! Pamela is a true English rose, she's sweet and so friendly! Love the atmosphere. This is one of my new favorite spots! Cheers!
Atmosphere: 5
Food: 5
Service: 5
This was a very disappointing experience. I had read all the positive reviews and was really looking forward to this outing with friends. We were made to wait 25 minutes to be seated even though we could see that our table was ready. The service was extremely slow and there was no attention given to hospitality or cleanliness. My place setting was covered in something sticky. We tried to make the best of it and enjoy each other’s company. At 4:40, the owner, Pamela, walked to the table demanded our “undivided attention” and then told us to leave as the shop closes at 4:00. We had not even received the check yet. I wish she would have just told me to pick a different day to come if they could not accommodate us as they should. The room was unbearably hot, the table was dirty and, worse, Pamela was inexcusably rude. I would not go back nor recommend this tea room to others. Save your money. There are many other nice tea party options in Orange County.
You might have seen my 5 star review here before. Unfortunately I have to change it to a 1 star.After going here multiple times and forking 150$ in just week trying out Pamela various dishes. I decided that I wanted to come only for tea as while the tea was great and cheap the food prices are unreasonably expensive(2 egg salad sandwiches for 16$)Pamela was greatly surprised we only wanted tea at the place called a tea room and pressured my sibling into buying food. Not only did she do this. After us not even finishing the tea, Pamela came over and said “well if your not going to get anything, get out” and told the guest behind her to take our seats as we were still sitting there. I don’t think I have ever been treated this way at any establishment.Pamela, your tea is great, but god you don’t treat customers that way. Not coming again.
Atmosphere: 5
Food: 1
Service: 1
Tea was delicious especially the peach. The tea sandwich's were delicious and the little salad just right. Scones especially good with clotted cream and strawberry jam.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Decided at the last minute to do an English tea with my sister and nieces. This was exactly what we were looking for. The tea was wonderful with a wide variety of different kinds. The tea sandwiches were very good, but the real star of the meal was the scones. They were fantastic and the cream and jam just made them perfect!
Atmosphere: 4
Food: 4
Service: 5
We all really enjoy ourselves, everything was so lovely and delicious. We also enjoyed shopping for some favorite sweet afterwards.
Atmosphere: 5
Food: 5
Service: 5
I loved it here! A perfect place to bring 5-9yr olds for teatime. Wish they had the potato-cheese sandwich or something more filling for teenagers. A great place to come and chat and relax.
I am British - always go to get my English goodies which they stock especially at Christmas. Had a good English breakfast at the tea room. Decent food reasonably price
I loved it here! A perfect place to bring 5-9yr olds for teatime. Wish they had the potato-cheese sandwich or something more filling for teenagers. A great place to come and chat and relax.