I waited in line about 5 minutes, then this dude said were closed, i was like i just waited 5 minutes to get here, then he said sorry sir were closed for the night, and i was like its open until 10 pm, he was like you must be in the wrong location, and i was like this guy stinks, id say this was a horrible service to wait!
Food: 1
Service: 1
Lorelei Rich
Vegetarian options: I am not a veganWheelchair accessibility: Perfect
Such a disappointment! I normally comes here for a quick lunch/dinner when I don’t know what to eat. Today I came during my lunch which is not that busy maybe a bit of a line in drive thru. I placed an order on the Kioshs. I waited over 20mins for my food and a see the worker doesn’t even bother saying anything or even bother asking customers that waiting. I saw many customers end up leaving inside because nobody was helping them. While me waited for over 20mins on 3 orders which normally take them 4mins or else to make. Ridiculous worker there today didn’t even care. 11/15/2023 whoever worked on that day clearly didn’t even care. They’re busy doing orders for drive thru which some customer in drive thru even came inside the store because some order was missing.
Atmosphere: 1
Food: 3
Service: 1
Brent P.
I Fing love Taco Bell. Taco Bell does not deserve 2+ stars.. maybe 3.5 or 4 but not 2. I use the app and order nachos bel grande, Crunchwrap supreme and Doritos taco supreme and almost always get an extra burrito of some sort for using the app. I love it all and grind it fast and hard.. LOVE IT!! I think TB gets a bad 'wrap' (pun intended) for the odd bad experience people have but no one leaves a good review because it's Taco Bell... shame on you all!Service is great and as expected for fast food. Ambiance is clean and I used the bathroom to clean hands and was pleasantly surprised at the cleanliness of it.Use the app.. you can customize things, which I use to put jalapeños on everything and get free things. Also, get off your high horse and understand that this is Taco Bell, not some other snobby expensive restaurant.. finally, enjoy and get fat!
M & B Metz
Ordered 4 Crunchy Taco Supremes and 2 Beefy 5 Layer Burritos to go. All 4 Crunchy Taco Supremes were missing sour cream and missing tomatoes. 1 burrito was missing sour cream, nacho cheese and cheddar. Check your to go orders before you leave. Very disappointed in the lack of quality and lack of care employee displayed in filling our order.
Rob W.
I ordered some very easy to make items on the menu. No modifications, and they couldn't get it right. I cannot wait for the other taco place to open up so I no longer have to deal with this place. I try to be nice, but this place needs a lot of work.
excelsior employee
Ordered online & then went in 10min after. The food wasn't ready & waited another 10min for them to complete.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Triple Double Crunchwrap
Tom Esguerra
Friendly staff, excellent service! Plenty of parking, clean facilities!
colby was our drive thru attendant tonight & he greeted us with sucha positive attitude! it made our night. very friendly & accommodating to our order. ?
Tran N.
Doesn't accept any coupons.That's what the cashier said when I showed them coupon from Taco Bell sent to my home.. 2 blocks away.Maybe they should save their advertising money and not mail anything out.
Lisa V.
If I could I would give it negative stars! Anita the district manager needs to work on your stores customer service! Horrible customer service!! Your general manager need to be retained!!
Rob Mullins
This review is not about Taco Bell "food" it's about Taco Bell "people."Yesterday, I stopped in to grab some tacos for dinner. I place my order and had my money ready when I got to the drive-up window. I nice young lady told me the price which was lower than the order screen had indicated.When I ask if she had given me the correct amount due, she smiled and said, "oh I gave you our senior discount".Yes, my grey hair gave me away!I thought to myself, "she didn't have to do...what a nice person."It occurs to me that the owner of that store may have received a little less profit (under $1.00) but they sent off a customer with a very positive feeling. That's a big payoff in my book.Oh, BTW that nice young lady is Colby D if I read the receipt correctly. I hope they hire more thoughtful people like her.
Eric Segovia
This location is hit or miss. During the day you have your average fast food employees, older, dare i say more mature people. I have gone to this location after 9 pm and the customer service is horroble because they have younger generation running the place. I have pulled in to drivd through and been completely ignored, or the employee was rude. I am not the only person to have this experience.
I waited in line about 5 minutes, then this dude said were closed, i was like i just waited 5 minutes to get here, then he said sorry sir were closed for the night, and i was like its open until 10 pm, he was like you must be in the wrong location, and i was like this guy stinks, id say this was a horrible service to wait!
Food: 1
Service: 1
Vegetarian options: I am not a veganWheelchair accessibility: Perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesy Roll Up, Crunchy Taco, Bean Burrito, Mexican Pizza, Soft Taco
Fantastic food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beefy Crunch Burrito, Quesadilla
Very pleasant staff at this location.
Atmosphere: 5
Food: 4
Service: 5
Such a disappointment! I normally comes here for a quick lunch/dinner when I don’t know what to eat. Today I came during my lunch which is not that busy maybe a bit of a line in drive thru. I placed an order on the Kioshs. I waited over 20mins for my food and a see the worker doesn’t even bother saying anything or even bother asking customers that waiting. I saw many customers end up leaving inside because nobody was helping them. While me waited for over 20mins on 3 orders which normally take them 4mins or else to make. Ridiculous worker there today didn’t even care. 11/15/2023 whoever worked on that day clearly didn’t even care. They’re busy doing orders for drive thru which some customer in drive thru even came inside the store because some order was missing.
Atmosphere: 1
Food: 3
Service: 1
I Fing love Taco Bell. Taco Bell does not deserve 2+ stars.. maybe 3.5 or 4 but not 2. I use the app and order nachos bel grande, Crunchwrap supreme and Doritos taco supreme and almost always get an extra burrito of some sort for using the app. I love it all and grind it fast and hard.. LOVE IT!! I think TB gets a bad 'wrap' (pun intended) for the odd bad experience people have but no one leaves a good review because it's Taco Bell... shame on you all!Service is great and as expected for fast food. Ambiance is clean and I used the bathroom to clean hands and was pleasantly surprised at the cleanliness of it.Use the app.. you can customize things, which I use to put jalapeños on everything and get free things. Also, get off your high horse and understand that this is Taco Bell, not some other snobby expensive restaurant.. finally, enjoy and get fat!
Ordered 4 Crunchy Taco Supremes and 2 Beefy 5 Layer Burritos to go. All 4 Crunchy Taco Supremes were missing sour cream and missing tomatoes. 1 burrito was missing sour cream, nacho cheese and cheddar. Check your to go orders before you leave. Very disappointed in the lack of quality and lack of care employee displayed in filling our order.
I ordered some very easy to make items on the menu. No modifications, and they couldn't get it right. I cannot wait for the other taco place to open up so I no longer have to deal with this place. I try to be nice, but this place needs a lot of work.
Ordered online & then went in 10min after. The food wasn't ready & waited another 10min for them to complete.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Triple Double Crunchwrap
Friendly staff, excellent service! Plenty of parking, clean facilities!
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
colby was our drive thru attendant tonight & he greeted us with sucha positive attitude! it made our night. very friendly & accommodating to our order. ?
Doesn't accept any coupons.That's what the cashier said when I showed them coupon from Taco Bell sent to my home.. 2 blocks away.Maybe they should save their advertising money and not mail anything out.
If I could I would give it negative stars! Anita the district manager needs to work on your stores customer service! Horrible customer service!! Your general manager need to be retained!!
This review is not about Taco Bell "food" it's about Taco Bell "people."Yesterday, I stopped in to grab some tacos for dinner. I place my order and had my money ready when I got to the drive-up window. I nice young lady told me the price which was lower than the order screen had indicated.When I ask if she had given me the correct amount due, she smiled and said, "oh I gave you our senior discount".Yes, my grey hair gave me away!I thought to myself, "she didn't have to do...what a nice person."It occurs to me that the owner of that store may have received a little less profit (under $1.00) but they sent off a customer with a very positive feeling. That's a big payoff in my book.Oh, BTW that nice young lady is Colby D if I read the receipt correctly. I hope they hire more thoughtful people like her.
This location is hit or miss. During the day you have your average fast food employees, older, dare i say more mature people. I have gone to this location after 9 pm and the customer service is horroble because they have younger generation running the place. I have pulled in to drivd through and been completely ignored, or the employee was rude. I am not the only person to have this experience.
Atmosphere: 1
Food: 3
Service: 1