A&W Restaurant

5884 Monterey Hwy, Gilroy
(408) 847-1970

Recent Reviews

David L.

Just stopped buy to grab a root beer and mini corn dogs. Root beer and dogs were good. Had to go in a use the restroom, not good, the door read occupied but it wasn't, didn't look particularly clean, no urinal, worst of all no soap. What do to employees use? I understand it's located around homelessness. Have some pride in your business. At least make it so people traveling would want to stop again. I'll think twice before I do.Clearly Mark H. In Business Customer Service thinks responding to reviews with empty apologies while nothing changes is good customer service.

Carol MacDonald

Our clerk was wearing a headset and not paying attention to us, but problems with our order were quickly dealt with.

Atmosphere: 3

Food: 5

Service: 1

victor Loredo

The food & the service was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Bacon Cheeseburger, Burger, Cheeseburger

Bradley Nakaji

Awful. Stay away. Dry burgers and chicken. Cold fries.Every table was dirty and the floor full of crumbs and food scraps.

Atmosphere: 2

Food: 2

Service: 2

Kaelen Fleming

Never fails, everytime I come through, no matter how small the order, they take my money and make me pull around, with no one behind me. This is really annoying. Like this is cheating your timing system. Just let me wait at my food so I don't have to wait for someone to bring my food out. I'm literally watching someone, right now, have my bag, but you guys are helping someone that walked in, Instead of bringing my food out.

Maria Gonzalez

I thought there would be a and W and police but there were KFC employees how is that shouldn't a and W employees be working there and I can't see anyways but my experience is so greatParking: When I was there it was a nice nice place parking lot they had handicapped parking will ult your access and it was greatWheelchair accessibility: What church's access is great even for the restrooms women's and men I have a niece she's in Wilshire so I knowDietary restrictions: Not too many restrictions there

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Original Bacon Cheeseburger, Coney Dog

816DavidC

I received a birthday gift from A&W; a Root Beer Float. The app on my phone says that you can show them your phone at the restaurant to receive the gift. We ordered through the drive through and when we got to the cashier, he said he couldn’t accept it because he doesn’t have a scanner. He suggested that I go to a “real” A&W. If they are not a real A&W, they should post that on their menu board. The cheese fries that we ordered were nasty. Go to a “real” A&W and pass this wanna be A&W up!

Stan Sieler

Poorly run for years.Ordered small drink, charged for large because "we don't have any small cups any more". Well, then, take small off menu board!

Atmosphere: 1

Food: 3

Service: 1

Lucinda K.

Food Good ok but the bathrooms were really dirty, haven't been cleaned well in a long time!

Frank Martinez

You guy had old fashion root beer fountain it taste great. Now root beer doesn't taste the same. When I go to A&W that's why I go for the ROOT BEER.

Atmosphere: 5

Food: 4

Service: 4

M D

Love to stop here for a refreshing root beer float treat after a physically challenging day. We dont often have fast food so when we do we like the A&W.

Erwin Saguinsin

This is the only restaurant where the burger actually looks like the picture. Food tasted good and people are very nice.

M. Weessies

The food was good; hot and fresh. Our order was correct even, we've had issues with fast food restaurants and accuracy lately. The only problem we had here was that it was as hot inside as it was outside, which was around 90°, not an exaggeration. I really felt bad for the workers. Unless they get the AC fixed or turn it to a comfortable temperature I would get your food to go, as we did.

Patrick Curry

Nice service food was good and they gave us napkins

Stephen Weessies

Food was good quality but the inside was as hot as outside. It was probably close to 100°F inside the restaurant. It's not comfortable as a customer but I can't imagine having to work in those conditions either.

Load More