Chili's Grill & Bar

850 Renz Ln, Gilroy
(408) 842-4000

Recent Reviews

George Osburn

I always go by most recent reviews. I am super happy I gave this location a try because it is excellent! I got the chicken fajitas and it came out fast and sizzling as stated. They did not hold back. The volume is almost to much but was so good I finished it all. The service is fast and friendly. I have no idea why any bad reviews maybe new owner now or crew. This place deserves 5 stars for sure at this point. After reading reviews my expectations were low but this place rocks! I think these were right up there with the best chicken fajitas I ever had and I've had lots!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas

Ruben Landeros

No help. Dining room looked empty. Bar was full. We left and went somewhere else after

Atmosphere: 2

Service: 1

Stacey Mattish

* Note the emptiness of the restaurant on a Thursday night. We had to wait 20 minutes to be seated, yet the building is mostly empty. They need more servers.I have to change my review from several years ago. The food was not very good. My ribeye was tough and lacked good flavor. The service was sad. After taking our order, the server ignored us. I had to request refills from someone else. The salads didn't come out ahead of the meal, and my daughter's fries never came out. I'm not inclined to come back.

Atmosphere: 1

Food: 2

Service: 1

Tricia S.

We were treated very rude by the manager today. We came in for lunch and were sat pretty quickly. But then no one came and took our order or even walked by so my mom got up to see if we could get a waiter. Another couple comes in and the "manager" starts taking their orders instead of ours, which we were there first. She came to us next and we ordered and my mom mentioned waiting for a while and she said she was helping the other tables but the other tables came in 5-10 min after us. So she continues to take our orders. Then they start bringing drinks out but not for us. They served everyone around us but not us. We ordered waters and chips and salsa and it never showed up. We went over to the "manager" who is cleaning clean tables and asked if we could get our water because my baby was thirsty and she said ya, but then continued to clean more clean tables. So we just decided after sitting there for 20 min without anything we just decided to leave. When we walked out we asked that she cancel our order and she said ok. And I explained to her that she's more worried about cleaning clean tables than serving her customers and we weren't going to be treated like this. We go to chilis very very often, one of our favorite places and have never received such rude service.

Leonard Oliver

Our server was very attentive and our order was correct.

Atmosphere: 3

Food: 4

Service: 5

Karen Magadan

I had came at night and my boyfriend and I had ordered food , everything seemed fined until I went to the bathroom where I saw a rat. never again.

Atmosphere: 1

Food: 1

Service: 1

Fernando & Jessica Delariva

I remember as a kid, chili's was the place to go and have good food and a great time with family. But now I am not sure what is happening at chili's. The servers are very quiet not that attentive and the food has sadly gone down in taste. The vegetables were raw and way too salty. I could've worn my asparagus as a necklace, it shined brilliantly with salt grains. Fortunately, the waiter felt bad when I mentioned it and reimbursed my table with a free dessert. Another thing to note is that the bathrooms need repairs the stall doors were broken everything was rusted. Eventhough the waiter tried to compensate, I will probably not return to chili's, it's a childhood memory that's slowly fading away.

Atmosphere: 3

Food: 2

Service: 3

Brooke Barquero

Worst customer service. My boyfriend and I came in for a quick bite after a long drive and no one acknowledged us while we were standing there to be seated or even give us the courtesy to tell us if they were seating people anymore. They kept making eye contact with us though which felt even more rude. That’ll be the the first and last time I’ll walk into this location

Atmosphere: 1

Food: 1

Service: 1

Joe Gallegos

If you want great service and good food. Then this is the place to go. The staff will take great care of you. And the food is cooked to your liking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Dipper, Steak

Maria M.

Food was fine. The service was bad. Slow service for everything. Our food came out at different times. $2.99 was added on kiosk device and we did not choose any "games". We wanted to pay and our server was "on break". I had gone up to the hostess counter to say I wanted to pay and that the $2.99 was added to our bill so we couldn't lay at the kiosk. We had been waiting so long to pay! Music was good but way too loud.

Mary Barnes

The food was good but it took to long to get it. They were short on

Atmosphere: 5

Food: 5

Service: 5

denise james

The music was to load but everything else was good, our waitress was

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Steamed Broccoli, Molten Chocolate Cake, Boneless Wings, Big Bacon BBQ Burger, Chicken Fajitas

Maria Luna

I just got back from having dinner at Chili’s if you’ve never been there you have to check them out. They have a full bar and they keep changing their menu for the better.

Atmosphere: 2

Food: 5

Service: 3

Bruce Green

Good service good food past at a decent

Atmosphere: 4

Food: 4

Service: 4

Michael Della-Ratta

Kayce was awesome as mine and my wife's server tonight. She was friendly, fast and helpful in what to choose.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottomless Chips

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