Service is bad. Staff was defensive & extremely rude when asked a question about reward points. I was called a "Fat Bitch" by a male staff on the morning of 8/6/23, at 1101 S. Glendale Ave. location. Informed owner Ali Faroz (818) 242-5890. He didn't call me back as requested, twice. I contacted "7 eleven customer service" @ (800) 255-0711, THREE times, over a one & a half month time frame, no one called me back as stated. No one can tell me if & how this issue was resolved & no one has apologized. So as my right to have an a opinion, I will also boycott 7 eleven. Not that 7 eleven cares, but a 50 year customer was lost, forever. I don't patronize businesses where I'm insulted. Phok 7 eleven, phok Ali Faroz & phok 7 eleven customer service. Also, the store was pad locked, for some unknown reason, the morning of tropical storm "Hilary".
Melody C.
The clerk stole from me! I made a purchase for which I should have received $2.13 in change. The clerk only gave me $2.00 - and when I asked about it, he said it was an "extra tax". I felt intimidated by the long line and I can certainly stand to lose the pennies but the principle really worries me. Is this the way 7-11 clerks make extra money? By the end of a shift I guess you can make enough for dinner. If I owned or managed this store I would be very concerned about this "special tax". It could get you in real trouble some day.
Molly R.
The worst 7-Eleven in SoCal. Absolutely no usuable slurpees or fountain drinks. Floors are sticky and aisles are littered with boxes from interrupted stocking. Shelves make no sense. I saw goldfish crackers on three different aisles? Really gross. I left without getting anything
Paula Anne A.
This is probably one of the best 7-Elevens in all of Glendale! I went in the morning for a quick breakfast stop. With the whole "Fresh coffee or it's free" campaign they are REALLY stepping up their coffee game, plus the fresh baked pastries are legit. For some reason not all 7-Eleven locations have sausage biscuit, but this one does! Usually microwaves at convenience stores are tiny portals to hell, but this one even has a clean microwave! what can I say, it's the little things. Also, it's close to a school, and a neighborhood park/community center. With families and senior citizens in the area. Great find, was grateful for this pleasant visit, would visit again
Unknown U.
Michael (supervisor at approximately 5:30 pm, May 10, 2020) is rude and needs to take a customer service class or 10.
Service is bad. Staff was defensive & extremely rude when asked a question about reward points. I was called a "Fat Bitch" by a male staff on the morning of 8/6/23, at 1101 S. Glendale Ave. location. Informed owner Ali Faroz (818) 242-5890. He didn't call me back as requested, twice. I contacted "7 eleven customer service" @ (800) 255-0711, THREE times, over a one & a half month time frame, no one called me back as stated. No one can tell me if & how this issue was resolved & no one has apologized. So as my right to have an a opinion, I will also boycott 7 eleven. Not that 7 eleven cares, but a 50 year customer was lost, forever. I don't patronize businesses where I'm insulted. Phok 7 eleven, phok Ali Faroz & phok 7 eleven customer service. Also, the store was pad locked, for some unknown reason, the morning of tropical storm "Hilary".
The clerk stole from me! I made a purchase for which I should have received $2.13 in change. The clerk only gave me $2.00 - and when I asked about it, he said it was an "extra tax". I felt intimidated by the long line and I can certainly stand to lose the pennies but the principle really worries me. Is this the way 7-11 clerks make extra money? By the end of a shift I guess you can make enough for dinner. If I owned or managed this store I would be very concerned about this "special tax". It could get you in real trouble some day.
The worst 7-Eleven in SoCal. Absolutely no usuable slurpees or fountain drinks. Floors are sticky and aisles are littered with boxes from interrupted stocking. Shelves make no sense. I saw goldfish crackers on three different aisles? Really gross. I left without getting anything
This is probably one of the best 7-Elevens in all of Glendale! I went in the morning for a quick breakfast stop. With the whole "Fresh coffee or it's free" campaign they are REALLY stepping up their coffee game, plus the fresh baked pastries are legit. For some reason not all 7-Eleven locations have sausage biscuit, but this one does! Usually microwaves at convenience stores are tiny portals to hell, but this one even has a clean microwave! what can I say, it's the little things. Also, it's close to a school, and a neighborhood park/community center. With families and senior citizens in the area. Great find, was grateful for this pleasant visit, would visit again
Michael (supervisor at approximately 5:30 pm, May 10, 2020) is rude and needs to take a customer service class or 10.
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