I'm sad because every time I go here it's closed! Google maps says they are open until 7pm so they really need to change their hours on there because they actually close at 6pm. One time I showed up ten minutes before they we're supposed to close and the girl said she was closing early because it was cold and she didn't think anyone would come . She did turn the lights back on and serve me, and I really liked what I ordered. I just wish they were open more often. It's a let down to always come here and it's literally never open.
Danya G.
I recently visited this quaint little ice cream joint and, overall, I had a delightful experience, but there were a couple of hiccups that prevented it from being perfect. Let's start with the positives: the atmosphere here is absolutely charming. The small space is adorned with vibrant island decorations that transport you to a tropical paradise, enhancing the overall experience. I couldn't agree more with the uniqueness of this place; there's truly nothing quite like it in the area. Also, the prices are incredibly reasonable, making it an attractive option for anyone looking for a budget-friendly sweet treat. However, there was one significant downside that left me slightly disappointed, and it's the reason I've docked a star from my review. The preparation of the ice cream cone left much to be desired. Typically, I expect my cone to be assembled in a specific order: ice, ice cream, ice, and then syrup. Unfortunately, the girl behind the counter didn't follow this sequence. Instead, she put the ice cream first, a move that initially caught me off guard. I didn't even realize she had added the ice cream until my observant friend pointed it out, as it was the first thing she did. Consequently, I assumed she had forgotten about my ice cream until I reached the bottom of the cone, where it was disappointingly mixed with water. This unexpected arrangement affected the texture and taste of my dessert, leaving me slightly unsatisfied. Despite this setback, I must commend the flavors of my cone, which were truly delicious. The combination of syrup, guava and mango, was divine, showcasing the potential this place has if the preparation process is improved. Another minor downside was the limited seating inside; the space is quite small, with not many tables available. However, since it wasn't busy during my visit, I managed to find a spot without much trouble. Additionally, I'd like to mention that finding parking on the busy street was a bit challenging, but considering the unique experience and affordable prices, I'd say it's worth the drive. With a few adjustments in the preparation process and perhaps some expansion in the seating area, this place has the potential to become a top-notch dessert destination. I'm optimistic that my next visit will be even better, and I'm looking forward to seeing these improvements in action.
Alexandra E.
We LOVE this place and are so happy to live close by. We have our favorite shave ice spots on Kauai where we go frequently. This place is just as good (or as close as we have ever found. It brings us back to Hawaii every time and is a mini-vacation just to stop by and enjoy. Please stay here forever, Hang Loose!
Joey M.
Best Shaved Ice in Los Angeles. Service could improve but they always do a great job. I would definitely recommend just be prepared to wait a bit if it's busy. Best time to go is during the week
Jonathan M.
Nowadays it's rare to find a place that actually cares about the customers experience and satisfaction. This place is definitely apart from the norm. We ordered 3 shave ice and almost immediately my 3yr old spilled hers. They quickly made her a whole new order at no charge. Then halfway through her ice she had a meltdown because she now wanted "rainbow" colors on hers. They were happy to transform it into rainbow colors again at no charge. It may not seem like a lot but to a parent this speaks volumes. Not only that but the quality of ice and flavors here are legit! Almost as good as back home in HI. Aloha and mahalo to this crew
Kyle Zapata
The Hawaiian Shaved Ice here is awesome!!! It was delicious, amazing flavors, and the toppings and the ice cream with it was just fantastic on a warm summer night! It was great, my niece, sister, dad and I all had a blast and enjoyed every last drop and ice flake. Definitely going to go back and recommend to all my friends!!! Thanks!!!
JJ M.
I live pretty far from here but the drive was worth it ! ! Very juicy and flavorful shaved ice Very refreshing and a great cooler for the summer time !Very refreshing ! I've been to a lot of shaved ice & ice cream places but this one is the best ! The ice in the shaved ice has a nice crunchiness. They give your shaved ice in a cool, cute little cup. The tables have little cup-holders to perfectly place your shaved ice in which is convenient. The inside is cutely decorated and it feels very tropical and Hawaiian. The tables have little cup-holders for your It gives a very oceanic feeling as if you're actually in Hawaii. The service is excellent. The workers are very friendly, respectful, and kind. They truly care about the customer's experience. I highly recommend coming here.
Matt S.
When it's hot and the heat makes you all uptight, go to Hang Loose to loosen up with a nice big stack of shaved ice. After you finish your shaved ice, there's a nice cool scoop of ice cream to top off the hawaiian experience. The lychee was my favorite flavor, the watermelon and banana was also tasty. Staff is nice and provides quick service.
Emily M.
This place is so good!!! They have tons of flavors. The service was quick. Customer service is good they are so friendly.Will be back
Seb F.
Mahalo!We came for the Halo Halo but the place had run out of the red beans and condensed milk...bummer....But think quick ... the red bean paste will replace the missing red beans...and steal the show!!!It did.So we got the Kakigori Matcha with Mochi and red Bean Paste and I gotta say that the Matcha was something else...amazing!!! Cooling us down... Japanese styleSayonara.. it's hot out hia!!!
Absolutely love this place! It is in a very small shoppigg by area above Glendale in a small suburban area. This place is so good! You can get different types of shaved ice from different countries and have variety of flavors. I got the large which was super huge with vanilla ice cream inside with mango and mai tai. The guy who was making it was running back and forth so fast between customers- he was amazing! The ice was delicious and worth the long wait. This place is absolutely a try - parking is easy on the street and parking lot in the front!
Ethan Ethan
Portions are huge. Medium was $6.99 and honestly I could not eat half of it. Shaved ice is perfect like snow and the toppings seem to be refrigerated so they didn’t melt the shaved ice, the flavors just merged with the ice perfectly.
Luke H.
The menu is kinda confusing because there are 3 and they aren't connected. BUT it's so good! We got the ice cream inside of the snow cone and it was delicious! We also got the speciality saffron ice cream and I'll dream about that for many a year to come. The guy who was working when we went was great and helped us navigate the multi menu situation and get the right stuff. It's a small shop but there are a few tables in front and our back as well as inside. It's cute and decorated nicely.
Laura H.
Sooo yummy and not overpriced. The condensed milk topping is scrumptious! I'll definitely be back!
Jason Bosch
UPDATE: I came a second time on a sunny day and really enjoyed the shaved ice. They make great ones, and I particularly liked that you can get free condensed milk and Li Hing (sp?) powder on top. I saw their response to my initial review that they close on rainy days, and I totally understand wanting to close with business slow, and now I know not to come when it's raining, but it's really not cool for people who walk through the rain to get there without knowing. A note on the door about the closure and reason for it would be helpful in the future.Prior Review: Drove 15 minutes to get here and got my son pumped for some shaved ice. There was no parking nearby so we parked a block away and walked through the rain. Then the place was closed with no note, even though it was an hour before closing time. Because there was no note, we waited a while in the cold for it to open, and no dice. :(
I'm sad because every time I go here it's closed! Google maps says they are open until 7pm so they really need to change their hours on there because they actually close at 6pm. One time I showed up ten minutes before they we're supposed to close and the girl said she was closing early because it was cold and she didn't think anyone would come . She did turn the lights back on and serve me, and I really liked what I ordered. I just wish they were open more often. It's a let down to always come here and it's literally never open.
I recently visited this quaint little ice cream joint and, overall, I had a delightful experience, but there were a couple of hiccups that prevented it from being perfect. Let's start with the positives: the atmosphere here is absolutely charming. The small space is adorned with vibrant island decorations that transport you to a tropical paradise, enhancing the overall experience. I couldn't agree more with the uniqueness of this place; there's truly nothing quite like it in the area. Also, the prices are incredibly reasonable, making it an attractive option for anyone looking for a budget-friendly sweet treat. However, there was one significant downside that left me slightly disappointed, and it's the reason I've docked a star from my review. The preparation of the ice cream cone left much to be desired. Typically, I expect my cone to be assembled in a specific order: ice, ice cream, ice, and then syrup. Unfortunately, the girl behind the counter didn't follow this sequence. Instead, she put the ice cream first, a move that initially caught me off guard. I didn't even realize she had added the ice cream until my observant friend pointed it out, as it was the first thing she did. Consequently, I assumed she had forgotten about my ice cream until I reached the bottom of the cone, where it was disappointingly mixed with water. This unexpected arrangement affected the texture and taste of my dessert, leaving me slightly unsatisfied. Despite this setback, I must commend the flavors of my cone, which were truly delicious. The combination of syrup, guava and mango, was divine, showcasing the potential this place has if the preparation process is improved. Another minor downside was the limited seating inside; the space is quite small, with not many tables available. However, since it wasn't busy during my visit, I managed to find a spot without much trouble. Additionally, I'd like to mention that finding parking on the busy street was a bit challenging, but considering the unique experience and affordable prices, I'd say it's worth the drive. With a few adjustments in the preparation process and perhaps some expansion in the seating area, this place has the potential to become a top-notch dessert destination. I'm optimistic that my next visit will be even better, and I'm looking forward to seeing these improvements in action.
We LOVE this place and are so happy to live close by. We have our favorite shave ice spots on Kauai where we go frequently. This place is just as good (or as close as we have ever found. It brings us back to Hawaii every time and is a mini-vacation just to stop by and enjoy. Please stay here forever, Hang Loose!
Best Shaved Ice in Los Angeles. Service could improve but they always do a great job. I would definitely recommend just be prepared to wait a bit if it's busy. Best time to go is during the week
Nowadays it's rare to find a place that actually cares about the customers experience and satisfaction. This place is definitely apart from the norm. We ordered 3 shave ice and almost immediately my 3yr old spilled hers. They quickly made her a whole new order at no charge. Then halfway through her ice she had a meltdown because she now wanted "rainbow" colors on hers. They were happy to transform it into rainbow colors again at no charge. It may not seem like a lot but to a parent this speaks volumes. Not only that but the quality of ice and flavors here are legit! Almost as good as back home in HI. Aloha and mahalo to this crew
The Hawaiian Shaved Ice here is awesome!!! It was delicious, amazing flavors, and the toppings and the ice cream with it was just fantastic on a warm summer night! It was great, my niece, sister, dad and I all had a blast and enjoyed every last drop and ice flake. Definitely going to go back and recommend to all my friends!!! Thanks!!!
I live pretty far from here but the drive was worth it ! ! Very juicy and flavorful shaved ice Very refreshing and a great cooler for the summer time !Very refreshing ! I've been to a lot of shaved ice & ice cream places but this one is the best ! The ice in the shaved ice has a nice crunchiness. They give your shaved ice in a cool, cute little cup. The tables have little cup-holders to perfectly place your shaved ice in which is convenient. The inside is cutely decorated and it feels very tropical and Hawaiian. The tables have little cup-holders for your It gives a very oceanic feeling as if you're actually in Hawaii. The service is excellent. The workers are very friendly, respectful, and kind. They truly care about the customer's experience. I highly recommend coming here.
When it's hot and the heat makes you all uptight, go to Hang Loose to loosen up with a nice big stack of shaved ice. After you finish your shaved ice, there's a nice cool scoop of ice cream to top off the hawaiian experience. The lychee was my favorite flavor, the watermelon and banana was also tasty. Staff is nice and provides quick service.
This place is so good!!! They have tons of flavors. The service was quick. Customer service is good they are so friendly.Will be back
Mahalo!We came for the Halo Halo but the place had run out of the red beans and condensed milk...bummer....But think quick ... the red bean paste will replace the missing red beans...and steal the show!!!It did.So we got the Kakigori Matcha with Mochi and red Bean Paste and I gotta say that the Matcha was something else...amazing!!! Cooling us down... Japanese styleSayonara.. it's hot out hia!!!
Restaurantji Recommends
Absolutely love this place! It is in a very small shoppigg by area above Glendale in a small suburban area. This place is so good! You can get different types of shaved ice from different countries and have variety of flavors. I got the large which was super huge with vanilla ice cream inside with mango and mai tai. The guy who was making it was running back and forth so fast between customers- he was amazing! The ice was delicious and worth the long wait. This place is absolutely a try - parking is easy on the street and parking lot in the front!
Portions are huge. Medium was $6.99 and honestly I could not eat half of it. Shaved ice is perfect like snow and the toppings seem to be refrigerated so they didn’t melt the shaved ice, the flavors just merged with the ice perfectly.
The menu is kinda confusing because there are 3 and they aren't connected. BUT it's so good! We got the ice cream inside of the snow cone and it was delicious! We also got the speciality saffron ice cream and I'll dream about that for many a year to come. The guy who was working when we went was great and helped us navigate the multi menu situation and get the right stuff. It's a small shop but there are a few tables in front and our back as well as inside. It's cute and decorated nicely.
Sooo yummy and not overpriced. The condensed milk topping is scrumptious! I'll definitely be back!
UPDATE: I came a second time on a sunny day and really enjoyed the shaved ice. They make great ones, and I particularly liked that you can get free condensed milk and Li Hing (sp?) powder on top. I saw their response to my initial review that they close on rainy days, and I totally understand wanting to close with business slow, and now I know not to come when it's raining, but it's really not cool for people who walk through the rain to get there without knowing. A note on the door about the closure and reason for it would be helpful in the future.Prior Review: Drove 15 minutes to get here and got my son pumped for some shaved ice. There was no parking nearby so we parked a block away and walked through the rain. Then the place was closed with no note, even though it was an hour before closing time. Because there was no note, we waited a while in the cold for it to open, and no dice. :(