Didn't have a good experience.Maybe avoid going to late showings before you read this. We went to see the 10:30 showing of Knives Out on opening night. I've never been to a Studio Movie Grill before, but showed up 20 minutes early like the ticket said to, and we came hungry. We got there and at no point did anyone check our tickets---you could very easily just show up without them. We make it through the confusing layout to our theater completely by ourselves and are told that we have to wait 10 minutes for the theater to be cleaned. I've been going to movies for my whole life and have never once had to wait for a theater to be cleaned... let alone because I showed up when the ticket told me to. Whatever, we got in a little late, the movie started a little late it wasn't a concern.Well the time to order rolls around so we do. Not sure how they didn't anticipate this but the things my S/O and I both wanted, the chicken tenders and the brisket sliders were both out of stock. I ordered a flatbread and some popcorn. The flatbread tasted like it used the same pizza sauce I buy from Ralph's, and was very unremarkable. It also wasn't very filling so I decided after the movie started to order something (they make a point of telling you that you can order at any point during the movie by hitting the red button on your seat) only to be told that the kitchen was closed without any warning from anyone that it actually closed at some point... The only thing they were able to do is refill my water. Gee, thanks!I guess go for a showing when the kitchen is open? Other people on here seem to really like it, but I unfortunately got cheated out of the full experience. Thank god we only paid $10 for the tickets.I get that this place is pretty new and that there might be some teething issues, but this is pretty bad. I'd give it a few months before trying them out again. At least the movie was good.
Jason D'Alberti
First time here and it was better then I thought it would be. The seating is fantastic! Comfortable leather chairs that recline and leg extension via side control buttons. The cup holder has a cooling or heating option(i didn't try it myself but a friend said it worked) a couple USB slots to charge your phone and a small light to see the menu if you so choose.The food and ordering it/receiving it during the movie: they weren't as intrusive or distracting as I feared they would be. I had the mac and cheese, which at $14 was a little pricey but was larger then I expected and very tasty. My other friends were not so impressed by their choices so buyer beware. The staff did their best to avoid blocking the screen as they delivered people's food, ducking as they passed and squatting if they were taking orders. All in all I recommend this place for a date night or a group of friends but not for a frequent visit as it can be a very expensive movie night.
Robert Abbruzzi
Disappointing experience overall. Took my kids to see Frozen II Saturday night and though the theater and the reclining seats are really nice the food and service left a lot to be desired. Ordered the brisket sliders with fries and though the fries were nice and hot the meat in the sliders was lukewarm at best. Yuk. We ordered a large popcorn but it never was delivered and of course it was on the check. We waited nearly 30 minutes for the server to return with the corrected check. If that wasn't enough when I got home I noticed my CC was double charged for food so now have the hassle of going through my bank to dispute the double charges. My advice is to take advantage of the $5 Tuesdays when all the movies are supposedly $5 all day and avoid ordering anything through their kitchen/server system. I'm gonna try getting my sodas and popcorn at the bar before the movie next time.12-22-19 Update - Well I contacted guest services at the email they requested with the details of my experience but never heard anything back. Nevertheless we gave it another shot this weekend to see Rise of Skywalker and they still can't get it right. I won't go into all the details this time but basically it's hit or miss if you'll actually receive all the items you order. I think their ordering system is flawed - despite having 3 different servers come to our seats when we pressed the service button - they couldn't get it right. It's back to iPIC from now on. Too bad I like the theater.
Jami Gonzales
Went to 2 showings in1 day. The first time was very nice! But the 2nd showing was absolutely horrible.!!! I ordered the same cocktail never received it charge for too little candies the bill came to $28 or $29.78 had to leave the movie to try and fix it they reduced the price charged me only $6 but still charge my card twice for A total of$36 some change. Then I couldn't get ahold of anybody to try and fix the problem!
Anna White
The people who work here are super friendly! Everyone greets you. I’ve visited three times and I’m impressed with how cheap ticket prices are compared to Pacific Theaters. Unlike them, SMG actually offers student discounts & $5 Tuesdays. Watching movies here feels like a luxury, considering how cheap it is.…However, this is getting only three stars is bc of how small portions are. They charge you the same prices regular restaurants do, but it’s ridiculously unsatisfying. On my first visit, I ordered the margerita flatbread. They said they’re out of stock. Then, a little later on they said they found it. So, I ordered. No big deal. My server came up to me, confused, late into the movie asking if I received my food. I did not. They returned much, much later, and came back with this tiny pizza looking thing that costed like $13. It looked like a loaf of bread that they flattened and put pizza toppings on. Considering the price, I could have ordered two full sized pizzas but instead I got this sad tiny thing. The second time around, I just got a medium popcorn which looked like half a bag of what you get from regular theaters. Worse comes to worse, the bag was folded at the top to avoid filling it up all the way. I asked my server for butter and he was very sassy about it. He gave me like three containers and mockingly asked if it was enough. Third visit and I got a Mac and cheese and you guessed it. Still not enough food.
Cj Milli
I paid 39 dollars worth of food and it was cold! I called the staff for help and asked them to warm it up. It took them over 20 minutes, I called them again and they brought me my food 10 minutes later IN THE SAME CONDITION! Then the staff snickered afterwards. First and LAST time coming to this place.
angus lee
We waited for more than an hour for the food to come, when the movie almost finished. It looks really fancy outside, felt like you are in a Vip box. However you pay $15 for a cold burger and a cup of salsa with chips. They offered a service call button, but the waiters never came. It can be a real Vip experience, but they made it a disaster
Richard Butkowski
Oh man I've missed these full service theatres! This one is particularly nice with reserved seating in oversized recliners. Table service includes a full bar, snacks, pizzas, burgers and more. The chips with queso is a comfort food I'd been missing from Texas, that's right honest to god chile con queso mmmmmmm!
John Atkins
5 rows of lux recliners with heated seats, cooled cup holders and a full menu of comfort food, liquor and wine delivered straight to your seat. Is it enough to give movie theaters a fighting chance against Netflix & the couchsurfing generation?
We had a great experience. The service is first class. It reminds me of In N Out Burger or Chick Filla. This will be our go to movie theater.
Robert Zimiga
Really wanted to like it but I found it to be really distracting.. Had to call the waiter back to get the things we ordered because they didn't bring it and because of that we missed key parts of the movie we watched.. At least wait for movies that you can play at home at least you can pause it to get exactly what you wanted.. Disappointed
Jose Garcia
i have been attending the smg in monrovia , great place but i must say this has been the first time to the smg in glendale give this place all stars thumbs up cart wheels if must say i spoke to a gentleman by the name freddie i was a little lost but the gentleman went above and bound he introduced me to matt very pleasent that helped us out and after a smooth check in he than introduced me to heidie i hope i spelled her name right witch is our server from start to finish she was top notch aaa + food was excellent place clean and comfortable talk about queen and king service blow my mind from heated seats to light and fans on seat reclining seats clear screen full space well worth the money so take the time to stop by dont just take my word for it you will love it try the humas plate thumps up to the kids menu my son and grandson loved the vist thanks so much ...
Emma’s Mom
I have been to lots of movies theaters and I can say this one was amazing. The food is great. The service is wonderful. The place is spotless. The seats are so comfortable we enjoyed the experience. You walk in and from the smell to the seats to the food it is amazing. We love it and will go back for sure. Now I will be trying to find a movie to go see where before I would only go if I really wanted and must see it. I tried to avoid theaters before but not anymore. Thank you
Lorenzo Wagner
Love this place. Next to amoeba which is also awesome.Clean and nice in the middle of LA.
Good place and can order food inside the theater.
Didn't have a good experience.Maybe avoid going to late showings before you read this. We went to see the 10:30 showing of Knives Out on opening night. I've never been to a Studio Movie Grill before, but showed up 20 minutes early like the ticket said to, and we came hungry. We got there and at no point did anyone check our tickets---you could very easily just show up without them. We make it through the confusing layout to our theater completely by ourselves and are told that we have to wait 10 minutes for the theater to be cleaned. I've been going to movies for my whole life and have never once had to wait for a theater to be cleaned... let alone because I showed up when the ticket told me to. Whatever, we got in a little late, the movie started a little late it wasn't a concern.Well the time to order rolls around so we do. Not sure how they didn't anticipate this but the things my S/O and I both wanted, the chicken tenders and the brisket sliders were both out of stock. I ordered a flatbread and some popcorn. The flatbread tasted like it used the same pizza sauce I buy from Ralph's, and was very unremarkable. It also wasn't very filling so I decided after the movie started to order something (they make a point of telling you that you can order at any point during the movie by hitting the red button on your seat) only to be told that the kitchen was closed without any warning from anyone that it actually closed at some point... The only thing they were able to do is refill my water. Gee, thanks!I guess go for a showing when the kitchen is open? Other people on here seem to really like it, but I unfortunately got cheated out of the full experience. Thank god we only paid $10 for the tickets.I get that this place is pretty new and that there might be some teething issues, but this is pretty bad. I'd give it a few months before trying them out again. At least the movie was good.
First time here and it was better then I thought it would be. The seating is fantastic! Comfortable leather chairs that recline and leg extension via side control buttons. The cup holder has a cooling or heating option(i didn't try it myself but a friend said it worked) a couple USB slots to charge your phone and a small light to see the menu if you so choose.The food and ordering it/receiving it during the movie: they weren't as intrusive or distracting as I feared they would be. I had the mac and cheese, which at $14 was a little pricey but was larger then I expected and very tasty. My other friends were not so impressed by their choices so buyer beware. The staff did their best to avoid blocking the screen as they delivered people's food, ducking as they passed and squatting if they were taking orders. All in all I recommend this place for a date night or a group of friends but not for a frequent visit as it can be a very expensive movie night.
Disappointing experience overall. Took my kids to see Frozen II Saturday night and though the theater and the reclining seats are really nice the food and service left a lot to be desired. Ordered the brisket sliders with fries and though the fries were nice and hot the meat in the sliders was lukewarm at best. Yuk. We ordered a large popcorn but it never was delivered and of course it was on the check. We waited nearly 30 minutes for the server to return with the corrected check. If that wasn't enough when I got home I noticed my CC was double charged for food so now have the hassle of going through my bank to dispute the double charges. My advice is to take advantage of the $5 Tuesdays when all the movies are supposedly $5 all day and avoid ordering anything through their kitchen/server system. I'm gonna try getting my sodas and popcorn at the bar before the movie next time.12-22-19 Update - Well I contacted guest services at the email they requested with the details of my experience but never heard anything back. Nevertheless we gave it another shot this weekend to see Rise of Skywalker and they still can't get it right. I won't go into all the details this time but basically it's hit or miss if you'll actually receive all the items you order. I think their ordering system is flawed - despite having 3 different servers come to our seats when we pressed the service button - they couldn't get it right. It's back to iPIC from now on. Too bad I like the theater.
Went to 2 showings in1 day. The first time was very nice! But the 2nd showing was absolutely horrible.!!! I ordered the same cocktail never received it charge for too little candies the bill came to $28 or $29.78 had to leave the movie to try and fix it they reduced the price charged me only $6 but still charge my card twice for A total of$36 some change. Then I couldn't get ahold of anybody to try and fix the problem!
The people who work here are super friendly! Everyone greets you. I’ve visited three times and I’m impressed with how cheap ticket prices are compared to Pacific Theaters. Unlike them, SMG actually offers student discounts & $5 Tuesdays. Watching movies here feels like a luxury, considering how cheap it is.…However, this is getting only three stars is bc of how small portions are. They charge you the same prices regular restaurants do, but it’s ridiculously unsatisfying. On my first visit, I ordered the margerita flatbread. They said they’re out of stock. Then, a little later on they said they found it. So, I ordered. No big deal. My server came up to me, confused, late into the movie asking if I received my food. I did not. They returned much, much later, and came back with this tiny pizza looking thing that costed like $13. It looked like a loaf of bread that they flattened and put pizza toppings on. Considering the price, I could have ordered two full sized pizzas but instead I got this sad tiny thing. The second time around, I just got a medium popcorn which looked like half a bag of what you get from regular theaters. Worse comes to worse, the bag was folded at the top to avoid filling it up all the way. I asked my server for butter and he was very sassy about it. He gave me like three containers and mockingly asked if it was enough. Third visit and I got a Mac and cheese and you guessed it. Still not enough food.
I paid 39 dollars worth of food and it was cold! I called the staff for help and asked them to warm it up. It took them over 20 minutes, I called them again and they brought me my food 10 minutes later IN THE SAME CONDITION! Then the staff snickered afterwards. First and LAST time coming to this place.
We waited for more than an hour for the food to come, when the movie almost finished. It looks really fancy outside, felt like you are in a Vip box. However you pay $15 for a cold burger and a cup of salsa with chips. They offered a service call button, but the waiters never came. It can be a real Vip experience, but they made it a disaster
Oh man I've missed these full service theatres! This one is particularly nice with reserved seating in oversized recliners. Table service includes a full bar, snacks, pizzas, burgers and more. The chips with queso is a comfort food I'd been missing from Texas, that's right honest to god chile con queso mmmmmmm!
5 rows of lux recliners with heated seats, cooled cup holders and a full menu of comfort food, liquor and wine delivered straight to your seat. Is it enough to give movie theaters a fighting chance against Netflix & the couchsurfing generation?
Restaurantji Recommends
We had a great experience. The service is first class. It reminds me of In N Out Burger or Chick Filla. This will be our go to movie theater.
Really wanted to like it but I found it to be really distracting.. Had to call the waiter back to get the things we ordered because they didn't bring it and because of that we missed key parts of the movie we watched.. At least wait for movies that you can play at home at least you can pause it to get exactly what you wanted.. Disappointed
i have been attending the smg in monrovia , great place but i must say this has been the first time to the smg in glendale give this place all stars thumbs up cart wheels if must say i spoke to a gentleman by the name freddie i was a little lost but the gentleman went above and bound he introduced me to matt very pleasent that helped us out and after a smooth check in he than introduced me to heidie i hope i spelled her name right witch is our server from start to finish she was top notch aaa + food was excellent place clean and comfortable talk about queen and king service blow my mind from heated seats to light and fans on seat reclining seats clear screen full space well worth the money so take the time to stop by dont just take my word for it you will love it try the humas plate thumps up to the kids menu my son and grandson loved the vist thanks so much ...
I have been to lots of movies theaters and I can say this one was amazing. The food is great. The service is wonderful. The place is spotless. The seats are so comfortable we enjoyed the experience. You walk in and from the smell to the seats to the food it is amazing. We love it and will go back for sure. Now I will be trying to find a movie to go see where before I would only go if I really wanted and must see it. I tried to avoid theaters before but not anymore. Thank you
Love this place. Next to amoeba which is also awesome.Clean and nice in the middle of LA.