This place needs to learn how to show customers the most basic courtesy with putting up some kind of notice with a typed or written sign saying they are out of key menu items with guacamole at the top which they are frequently out of but just let people stand in very long lines between 10 to 20 minutes and find out when it's finally their turn to have their item prepared and come to the end of the preparation to discover/be told that guac isn't available for a significant period of time during the remaining business hours or completely gone for the rest of the day. Since this spot is the closest Chipotle to me I do drop in now and then and have learned the need to go up to the front to check the sections I want to include as ingredients to see if they're out and at least half of the time they are indeed out of guac. They need to amp up and stabilize their supply of avocados and also, at mentioned before, show customers the courtesy of making a display visible from the back of the line if they're out of that or other highly desired ingredients.
Atmosphere: 1
Food: 3
Service: 1
Jyoti M
God wood chip in burrito
Atmosphere: 3
Food: 2
Service: 3
Blakely Davis
The food was absolutely horrible! The steak was tough. The server put an ungodly amount of guacamole on my food and ruined it. That’s not the point. My husband and I could barely get the food down. It was so disgusting. I’m not sure if it’s just this location or chipotle in general! Total waste of $30! Will not be going back.
Atmosphere: 4
Food: 1
Service: 4
Yiyo Nava
I was orden burrito and thay didn't they make a bowl I was orden burrito because my husband He's driving and he can't go spooning omg what a nerve
Tiesha Chambers
Food is great-great customer service. The only thing I would recommend about this place. It could be a little cleaner in the inside. Every time I go and sit down to eat. It just looks like it have not been swept or tables, wipe down.
Really disappointed on how dirty the place is. They are not like in rush hour, however the floor, the tables are all dirty.
Scotty W.
Asada burrito loaded with tough chewy gristle --Avoid.Absolutely the WORST and gross Asada burrito ever!I should have read the reviews before buying, look at these reviews!
Allen A.
Why is this location and many others always out of grilled fajitas at night? It's not difficult to make sure you have grilled veggies available for your customers!
Shauna A.
Chipotle has a love for lemon. There is always too much lemon in the guacamole and other dishes. We want to taste the food, not lemon. We can buy a lemon and suck on it if we want that much lemon. Please cut back on the use of lemon.
Aro A.
This place has gone downhill, instead of Carne Asada you get fat and carnage. Out of a whole bowl you get excessive, rice and cheese to cover up the low quality meat.
Ngl food wasn’t the best comparing to other chipotle locations.
Atmosphere: 3
Food: 3
Service: 4
Eric J.
Filthy, dirty place walked in and back out. First time to try a Chipotle restaurant and last time for sure.
Neelima Baldwin
They don't help if your first time. They don't have menu display what to order and price. No customer service at all.
Atmosphere: 1
Food: 3
Service: 1
Alejandra D C
7 pm and they already didn't have guacamole. If they don't have something they should tell their customers in some way before star making whatever we ask. the rise was hard like it was uncomfortable and un edible. I told an employee about my issue and she just ignore me. No customer service or concern. At this point I was already very disappointed and I asked the manager for a refund which I am thankful at least but I did waisted my time in the line which was super slow and for nothing. No coming back again. There is one close by csun that hasn’t fail me. I rather drive a little bit more. One tip tho. I never order chipotle online or uber because no matter where they prepare it is always a waist of money and food. I ether order something else online or uber but chipotle is only good at some locations and it has to be in person according to my experience.
This place needs to learn how to show customers the most basic courtesy with putting up some kind of notice with a typed or written sign saying they are out of key menu items with guacamole at the top which they are frequently out of but just let people stand in very long lines between 10 to 20 minutes and find out when it's finally their turn to have their item prepared and come to the end of the preparation to discover/be told that guac isn't available for a significant period of time during the remaining business hours or completely gone for the rest of the day. Since this spot is the closest Chipotle to me I do drop in now and then and have learned the need to go up to the front to check the sections I want to include as ingredients to see if they're out and at least half of the time they are indeed out of guac. They need to amp up and stabilize their supply of avocados and also, at mentioned before, show customers the courtesy of making a display visible from the back of the line if they're out of that or other highly desired ingredients.
Atmosphere: 1
Food: 3
Service: 1
God wood chip in burrito
Atmosphere: 3
Food: 2
Service: 3
The food was absolutely horrible! The steak was tough. The server put an ungodly amount of guacamole on my food and ruined it. That’s not the point. My husband and I could barely get the food down. It was so disgusting. I’m not sure if it’s just this location or chipotle in general! Total waste of $30! Will not be going back.
Atmosphere: 4
Food: 1
Service: 4
I was orden burrito and thay didn't they make a bowl I was orden burrito because my husband He's driving and he can't go spooning omg what a nerve
Food is great-great customer service. The only thing I would recommend about this place. It could be a little cleaner in the inside. Every time I go and sit down to eat. It just looks like it have not been swept or tables, wipe down.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito, Chips, Guacamole, Salad
Really disappointed on how dirty the place is. They are not like in rush hour, however the floor, the tables are all dirty.
Asada burrito loaded with tough chewy gristle --Avoid.Absolutely the WORST and gross Asada burrito ever!I should have read the reviews before buying, look at these reviews!
Why is this location and many others always out of grilled fajitas at night? It's not difficult to make sure you have grilled veggies available for your customers!
Chipotle has a love for lemon. There is always too much lemon in the guacamole and other dishes. We want to taste the food, not lemon. We can buy a lemon and suck on it if we want that much lemon. Please cut back on the use of lemon.
This place has gone downhill, instead of Carne Asada you get fat and carnage. Out of a whole bowl you get excessive, rice and cheese to cover up the low quality meat.
Restaurantji Recommends
Great
Atmosphere: 1
Food: 5
Service: 5
Ngl food wasn’t the best comparing to other chipotle locations.
Atmosphere: 3
Food: 3
Service: 4
Filthy, dirty place walked in and back out. First time to try a Chipotle restaurant and last time for sure.
They don't help if your first time. They don't have menu display what to order and price. No customer service at all.
Atmosphere: 1
Food: 3
Service: 1
7 pm and they already didn't have guacamole. If they don't have something they should tell their customers in some way before star making whatever we ask. the rise was hard like it was uncomfortable and un edible. I told an employee about my issue and she just ignore me. No customer service or concern. At this point I was already very disappointed and I asked the manager for a refund which I am thankful at least but I did waisted my time in the line which was super slow and for nothing. No coming back again. There is one close by csun that hasn’t fail me. I rather drive a little bit more. One tip tho. I never order chipotle online or uber because no matter where they prepare it is always a waist of money and food. I ether order something else online or uber but chipotle is only good at some locations and it has to be in person according to my experience.
Atmosphere: 3
Food: 1
Service: 2