This location has restored my faith in good quality food and service being served at a Carls Jr. I still won’t go to any others though!! The food is always fresh and the staff is always friendly and polite. One thing I appreciate is that they always have house dressing which is far better than buttermilk ranch. I have eaten here more times in the past year than I have at any other location in 10 years easy.Thank you so much for not only being a great Carls Jr but a great local restaurant in general.
Atmosphere: 5
Food: 5
Service: 5
Reginald Deo
Price too high!!!
Atmosphere: 2
Food: 5
Service: 3
troy munson
They did great, it was an Uber eats order, the only thing I might suggest is that they add an option for special requests, so I could ask for well done zucchini or ask for ranch dressing or BBQ sauce, but the food was cooked EXACTLY as requested, which was 3 different and unique orders, delivered quickly and on time, no complaints and during rush hour, so good job Uber & CJ's!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Steven Winkles
Quick and
Atmosphere: 4
Food: 4
Service: 4
ed tallman
Western Bacon Burger ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Western Bacon Cheeseburger, Onion Rings
Mena-Courtade Productions (Spinnerz Inc. Films)
It all just depends when you go lol when I get the older crew the food is great but the other one not so much.
Atmosphere: 3
Food: 4
Service: 4
San Bruno Mike
I don't do fast food often, but when I do, I go to Carl's Jr. The one in Hayward on Hesparian is awesome!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries, French Fries, Western Bacon Cheeseburger, Crisscut Fries
Jai Medina
Manager it's not taking safety precautions place been broken in 3 times also sends personal messages to employees during time off and work he needs to be fired and replaced with a professional staff management manager he needs to go asap the safety of the employees it's at risk.
Atmosphere: 1
Food: 1
Service: 1
Amar Bhatia
First of all I love their food Today I went to this location and I want to use a restroom before I order anything. Yes, I have to go to resroom badly I always wash my hand before I order and I am using touchless payments. But the front desk cashier wanted me to show him the receipt In order to open the restroom for me to use it. I told him I will buy the food after i use restroom He told me to wait by the restroom I waited there 15 minutes. No one showed up. I end up going to another restaurant.
Atmosphere: 4
Food: 5
Service: 2
Monica S.
Eeewww wtf is this, its a good thing I check my food before I just take a bite.. this can't be normal
Good hamburger place but the customer service here kinda “hit or Miss” because it’s never consistent which is one of the marks of a good restaurant. It’s just too bad that big box fast food restaurants like this and Jack in the box McDonald’s Wendy’s and others justdon’t take the time to PROPERLY train their prospective employees on what proper customer service is about which is what attracts most future customers to their joint asides than their food. I have been a Customer Service Retail Clerk for 12 longyears and I know immediately the moment if I deal one employee right in front of me if I’m gonna taken care off the moment that said employee opens their mouth to deal with me along with their demeanor. The US should learn a thing or two on how the Japaneseemployees in Japan deals with their customers on how polite & smiling they are also courteous and the CSR employees here in the US can learn a lot from them! I’ve learn this saying as a Retail Clerk: “It takes a lifetime to earn a good clientele but it only takes SECONDS to lose them forever!”Parking: Bring your car truck motorcycle roller skates one wheel wheel barrow bicycle unicycle motorcycle Go Ped dump truck 18-wheeler Big rig or anything with wheels and it’s free parking and a huge parking lot at that!Wheelchair accessibility: This place is a one story building with no stairs and completely wheelchair accessible!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Cheeseburger, Onion Rings, Burger
Harjot Toor
Bad experience Specially the old guy that is working there. He never has smile on his face and doesn't talk to you nicely.
Atmosphere: 1
Service: 1
Kevin Drost
I think Carls Jr has some of the better quality of fast food burgers. I usually get their western bacon cheeseburger. But today I got the limited time el Diablo burger. I got the single burger because I like to taste all the flavors. This has a lot of jalapeños. It had a spicy mayo, pepper jack cheese, jalapeño poppers, and jalapeño slices. You really can taste those jalapeños. It was good it’s a nice spice not to spicy for me that is. I would definitely get this again if it’s still on the Menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Zucchini, Western Bacon Cheeseburger
Merary R.
I am trying to call the restaurant in Hesperian Blvd. Hayward CA my order was incomplete the lady who gave my food stated my order was complete missing my son's meal so disappointed I'm not driving back 30 minutes to get my meal. No one answers the calls
This location has restored my faith in good quality food and service being served at a Carls Jr. I still won’t go to any others though!! The food is always fresh and the staff is always friendly and polite. One thing I appreciate is that they always have house dressing which is far better than buttermilk ranch. I have eaten here more times in the past year than I have at any other location in 10 years easy.Thank you so much for not only being a great Carls Jr but a great local restaurant in general.
Atmosphere: 5
Food: 5
Service: 5
Price too high!!!
Atmosphere: 2
Food: 5
Service: 3
They did great, it was an Uber eats order, the only thing I might suggest is that they add an option for special requests, so I could ask for well done zucchini or ask for ranch dressing or BBQ sauce, but the food was cooked EXACTLY as requested, which was 3 different and unique orders, delivered quickly and on time, no complaints and during rush hour, so good job Uber & CJ's!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Quick and
Atmosphere: 4
Food: 4
Service: 4
Western Bacon Burger ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Western Bacon Cheeseburger, Onion Rings
It all just depends when you go lol when I get the older crew the food is great but the other one not so much.
Atmosphere: 3
Food: 4
Service: 4
I don't do fast food often, but when I do, I go to Carl's Jr. The one in Hayward on Hesparian is awesome!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Natural-Cut French Fries, French Fries, Western Bacon Cheeseburger, Crisscut Fries
Manager it's not taking safety precautions place been broken in 3 times also sends personal messages to employees during time off and work he needs to be fired and replaced with a professional staff management manager he needs to go asap the safety of the employees it's at risk.
Atmosphere: 1
Food: 1
Service: 1
First of all I love their food Today I went to this location and I want to use a restroom before I order anything. Yes, I have to go to resroom badly I always wash my hand before I order and I am using touchless payments. But the front desk cashier wanted me to show him the receipt In order to open the restroom for me to use it. I told him I will buy the food after i use restroom He told me to wait by the restroom I waited there 15 minutes. No one showed up. I end up going to another restaurant.
Atmosphere: 4
Food: 5
Service: 2
Eeewww wtf is this, its a good thing I check my food before I just take a bite.. this can't be normal
Restaurantji Recommends
2nd time in less than a month with no ice
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burger
Good hamburger place but the customer service here kinda “hit or Miss” because it’s never consistent which is one of the marks of a good restaurant. It’s just too bad that big box fast food restaurants like this and Jack in the box McDonald’s Wendy’s and others justdon’t take the time to PROPERLY train their prospective employees on what proper customer service is about which is what attracts most future customers to their joint asides than their food. I have been a Customer Service Retail Clerk for 12 longyears and I know immediately the moment if I deal one employee right in front of me if I’m gonna taken care off the moment that said employee opens their mouth to deal with me along with their demeanor. The US should learn a thing or two on how the Japaneseemployees in Japan deals with their customers on how polite & smiling they are also courteous and the CSR employees here in the US can learn a lot from them! I’ve learn this saying as a Retail Clerk: “It takes a lifetime to earn a good clientele but it only takes SECONDS to lose them forever!”Parking: Bring your car truck motorcycle roller skates one wheel wheel barrow bicycle unicycle motorcycle Go Ped dump truck 18-wheeler Big rig or anything with wheels and it’s free parking and a huge parking lot at that!Wheelchair accessibility: This place is a one story building with no stairs and completely wheelchair accessible!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Cheeseburger, Onion Rings, Burger
Bad experience Specially the old guy that is working there. He never has smile on his face and doesn't talk to you nicely.
Atmosphere: 1
Service: 1
I think Carls Jr has some of the better quality of fast food burgers. I usually get their western bacon cheeseburger. But today I got the limited time el Diablo burger. I got the single burger because I like to taste all the flavors. This has a lot of jalapeños. It had a spicy mayo, pepper jack cheese, jalapeño poppers, and jalapeño slices. You really can taste those jalapeños. It was good it’s a nice spice not to spicy for me that is. I would definitely get this again if it’s still on the Menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Zucchini, Western Bacon Cheeseburger
I am trying to call the restaurant in Hesperian Blvd. Hayward CA my order was incomplete the lady who gave my food stated my order was complete missing my son's meal so disappointed I'm not driving back 30 minutes to get my meal. No one answers the calls