Been going here for many years and always order the same thing. Have always had great service until today at the Drive up to place order and young kid comes outside to take orders in the drive up and when I order two shrimp burritos and he asked what size I state super and tell him that we only want garlic shrimp, rice, beans and sour cream and he says to me very rudely and very impolite tells me. "no you can't order that, don't you read the menu, that's not correct" I tell him that is how the owner "older gentle man a few years ago told me to order it" when I ask him his name he said "for what", I told him because I wanted to let management/owner know how you are speaking to customers, the young kid just walked away. When I exited my vehicle to talk to the manager inside, the manager apologized and stated I will talk to him (the kid was standing right behind him). At this point is where the manager should have talked to the young kid right then and there and confronted him and then had him apologize for his discriminatory customer service skills. This kid has most likely been raised with a LARGE SILVER SPOON IN HIS MOUTH for the few short 18 so years of his existence and never been disciplined for treating others poorly. Sad that this new generation treats others so poorly and the Racial profiling and disrespect is unbelievable. PEOPLE TEACH YOUR KIDS BETTER!! THIS IS THE BAY AREA with so much rich culture & people are getting meaner and meaner!!! This experience today has made me rethink going back to this location. Not to mention the burrito was drier then usual and not the rich garlic flavor it has had in the past. Sad that I have to post this review.
Service: 1
Recommended dishes: Shrimp Burrito
Thai
Got the wrong order, ordered a carne asada happy burrito, got chicken instead.$13.01
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Happy Burrito
Steve Delgado
First time since my surgery that I stopped by here I love this
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Happy Burrito
Murr n Palliyo
Food used to be better.paid $55.00 for a enchilada plate, 5 tacos and 2
Atmosphere: 3
Food: 3
Service: 4
Sebastian J.
Food was amazing, service was on point and would be coming back here for sure would recommend for others.
Grace Rodrigues
Got the best food .My favoriat shrimp burritos .Nice to dine in.
Atmosphere: 5
Food: 5
Service: 5
janiero rodriguez
Trash you will get sick I REPEAT YOU WILL GET SICK YOU BETTER OFF GOING RIGHT DOWN THE STREET if I can give it a negative I will and I’m am not a rough
Atmosphere: 1
Food: 1
Service: 3
Kerri Little
Let me start with, IGNORE ALL THE NEGATIVE REVIEWS!!! THEY WOULDN'T KNOW AUTHENTIC MEXICAN FOOD IF IT BIT THEM....THEY NEED TO TAKE THEIR BUSINESS ELSEWHERE TO TACO BELL,WHAT THEY CONSIDER REAL MEXIN FOOD!!! BUT seriously though, this is hands down the Best and ONLY Authentic Mexican food in the bay area!!! I moved here (to Bay area) in 2017 from TEXAS where I was born and raised and have searched high and low for an even remotely good Mexican restaurant....in my opinion,all the others are watered down versions!! The chili rellenos were awesome!!! The rice was great and the beans were fantastic!!!! A little pricey,yes but WELL WORTH IT!! There is a reason this restaurant has been here for so many years!!! Do yourself a favor and try this place out,despite the negative reviews..... you'll be glad you did!!!As for me.... I'm headed over there now to snag me some chili rellenos....? Ohhhh and the salsa?!?!?!....... Do yourself a favor and order extra!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Rice and Beans
Gregory Forbes
I've been going here for years. one of my favorite
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Happy Burrito, Nachos
Jen H.
This place is drive through only. They have an outside table where you can park and eat after going through the drive through but a very small area. The service is so friendly and casual. The food is pretty good. Salsa is tasty but could use a little more heat. It's not spicy at all. We ordered a shredded chicken happy burrito, Asada super nachos, and crispy chicken taco. Nice good portions and the burrito and nachos was enough for two meals. Cheap, tasty food for a quick meal.
Best Mexican food ever. Been coming here since middle school.
Atmosphere: 5
Anthony L.
The enchilada plate was awesome, so good, carne,molida, AKA,Hamburg meat rice and beans . Enchilada Plate
Andrei Uy
This is truly sad. I’ve ordered nachos with carne asada many times in the past, but this has to be the worse plate I’ve ever seen/eaten. I paid 13 dollars for a like 20 tortilla chips with microwaved cheese and a sad side of what they call their “guacamole”. There were no onions, no tomatoes, and no cilantro. The saddest part was just the about of chips I got. I’ve gotten so much more with much better effort with 11 dollars at la chapirrita, which is down the street btw, and was originally my first option until I found out they were closed. So I ended up here thinking it would be good since a lot cars were waiting at the drive through. Sadly it’s just another Arby’s drive in.
Atmosphere: 3
Food: 1
Service: 3
Jose Leon
The food here is so whitewashed and gross . The fries are gross the horchata is terrible . Not even close to Mexican style carne asada.
Atmosphere: 1
Food: 1
Service: 1
Bubba Manzo
Worst service for Mexican food in Hayward. Staff is rude and treats you like your business is an inconvenience to them.
Been going here for many years and always order the same thing. Have always had great service until today at the Drive up to place order and young kid comes outside to take orders in the drive up and when I order two shrimp burritos and he asked what size I state super and tell him that we only want garlic shrimp, rice, beans and sour cream and he says to me very rudely and very impolite tells me. "no you can't order that, don't you read the menu, that's not correct" I tell him that is how the owner "older gentle man a few years ago told me to order it" when I ask him his name he said "for what", I told him because I wanted to let management/owner know how you are speaking to customers, the young kid just walked away. When I exited my vehicle to talk to the manager inside, the manager apologized and stated I will talk to him (the kid was standing right behind him). At this point is where the manager should have talked to the young kid right then and there and confronted him and then had him apologize for his discriminatory customer service skills. This kid has most likely been raised with a LARGE SILVER SPOON IN HIS MOUTH for the few short 18 so years of his existence and never been disciplined for treating others poorly. Sad that this new generation treats others so poorly and the Racial profiling and disrespect is unbelievable. PEOPLE TEACH YOUR KIDS BETTER!! THIS IS THE BAY AREA with so much rich culture & people are getting meaner and meaner!!! This experience today has made me rethink going back to this location. Not to mention the burrito was drier then usual and not the rich garlic flavor it has had in the past. Sad that I have to post this review.
Service: 1
Recommended dishes: Shrimp Burrito
Got the wrong order, ordered a carne asada happy burrito, got chicken instead.$13.01
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Happy Burrito
First time since my surgery that I stopped by here I love this
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Happy Burrito
Food used to be better.paid $55.00 for a enchilada plate, 5 tacos and 2
Atmosphere: 3
Food: 3
Service: 4
Food was amazing, service was on point and would be coming back here for sure would recommend for others.
Got the best food .My favoriat shrimp burritos .Nice to dine in.
Atmosphere: 5
Food: 5
Service: 5
Trash you will get sick I REPEAT YOU WILL GET SICK YOU BETTER OFF GOING RIGHT DOWN THE STREET if I can give it a negative I will and I’m am not a rough
Atmosphere: 1
Food: 1
Service: 3
Let me start with, IGNORE ALL THE NEGATIVE REVIEWS!!! THEY WOULDN'T KNOW AUTHENTIC MEXICAN FOOD IF IT BIT THEM....THEY NEED TO TAKE THEIR BUSINESS ELSEWHERE TO TACO BELL,WHAT THEY CONSIDER REAL MEXIN FOOD!!! BUT seriously though, this is hands down the Best and ONLY Authentic Mexican food in the bay area!!! I moved here (to Bay area) in 2017 from TEXAS where I was born and raised and have searched high and low for an even remotely good Mexican restaurant....in my opinion,all the others are watered down versions!! The chili rellenos were awesome!!! The rice was great and the beans were fantastic!!!! A little pricey,yes but WELL WORTH IT!! There is a reason this restaurant has been here for so many years!!! Do yourself a favor and try this place out,despite the negative reviews..... you'll be glad you did!!!As for me.... I'm headed over there now to snag me some chili rellenos....? Ohhhh and the salsa?!?!?!....... Do yourself a favor and order extra!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Rice and Beans
I've been going here for years. one of my favorite
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Happy Burrito, Nachos
This place is drive through only. They have an outside table where you can park and eat after going through the drive through but a very small area. The service is so friendly and casual. The food is pretty good. Salsa is tasty but could use a little more heat. It's not spicy at all. We ordered a shredded chicken happy burrito, Asada super nachos, and crispy chicken taco. Nice good portions and the burrito and nachos was enough for two meals. Cheap, tasty food for a quick meal.
Restaurantji Recommends
Best Mexican food ever. Been coming here since middle school.
Atmosphere: 5
The enchilada plate was awesome, so good, carne,molida, AKA,Hamburg meat rice and beans . Enchilada Plate
This is truly sad. I’ve ordered nachos with carne asada many times in the past, but this has to be the worse plate I’ve ever seen/eaten. I paid 13 dollars for a like 20 tortilla chips with microwaved cheese and a sad side of what they call their “guacamole”. There were no onions, no tomatoes, and no cilantro. The saddest part was just the about of chips I got. I’ve gotten so much more with much better effort with 11 dollars at la chapirrita, which is down the street btw, and was originally my first option until I found out they were closed. So I ended up here thinking it would be good since a lot cars were waiting at the drive through. Sadly it’s just another Arby’s drive in.
Atmosphere: 3
Food: 1
Service: 3
The food here is so whitewashed and gross . The fries are gross the horchata is terrible . Not even close to Mexican style carne asada.
Atmosphere: 1
Food: 1
Service: 1
Worst service for Mexican food in Hayward. Staff is rude and treats you like your business is an inconvenience to them.
Atmosphere: 1
Food: 3
Service: 1