Came in for broccoli cheese soup and they said that they haven't had it in weeks which is pretty pathetic then I asked for a cup of soup and I was brought out of bread bowl which cost more money Said I didn't order this till they took it back son ordered ziti,had an issue with the server not understanding that if you have a garlic allergy you can't have garlic toast figure another bread to give somebody Don't just say that's all it comes with I have explain don't you have other bread that sandwiches come on that you can toast and then put some butter on it and he goes oh yeah I'm like come on really
Atmosphere: 3
Food: 3
Service: 3
Buttercup
UGH! What a disappointment! Took FOREVER to get our mildly-warm, deep-dish pizza to be delivered to our table. Then, since our Server (guy) was still MIA, I asked the food delivery person to get Parmesan and Peppers for our pizza. (They no longer have it stocked on the tables.). He apparently, forgot and after I finished my first piece of pizza, our Server showed up and half-heartedly asked if everything was fine - "NO, can we pls get Parmesan and Peppers?" Ate ANOTHER slice (slowly) before he ever returned w/these! I never was asked if I wanted a refill for my EMPTY root beer glass and it took 3 REQUESTS for my husband to get his second beer (and the beers were served in small BRANDY glasses???). Will not return to this location. Shame as this should be their crown jewel as it is located right by their corporate office. Their Carlsbad location is MUCH better - better food, better service, etc.
David N
Our pizza took 30 minutes to receive and came out look warm, like it had been sitting there for a while before it was brought out. We ordered pizookies later, which also took longer than expected. They came out hard as a rock. So hard that I broke the plastic spoon they gave me trying to scoop into it. Worst part: they didn't offer to remake it.
Atmosphere: 5
Food: 1
Service: 5
Jared Barrientos
Thank you Kevin! You’re always very attentive!
Atmosphere: 5
Food: 5
Service: 5
Italia Villanueva
Kevin was super helpful with us and he has super customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Franco Murro
Food is great but we had some problems with service, they wouldn’t recognize the order we made with the app or the coupon we had, everything else was great.
Atmosphere: 5
Food: 5
Service: 3
Anissa Besselleu
Absolutely great service and food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BJ's Original Wings, BJ's Brewhouse Blonde Fish 'N' Chips, BJ's Smokehouse Burger, Fries
Our waiter Conner was great! But the food.... Had the tortilla soup recipe twice this month. Very disappointed as it seems the recipe has changed .. did not enjoy, not flavorful. Two of the 4 of us ordered medium cooked hamburgers. They were extremely over-well done.. charcoal burnt edges and Dry.
ccrider
We went to BJs at about 4:30. The service was great to begin with. Then the restaurant got slammed and our server was overwhelmed. Recommend the restaurant hire more servers and helpers.
Annette Bish
Outstanding. First time going with friends. Our server Carlos was on point. Quick, friendly & helpful. Food was fantastic. We started with dessert first! Then had dinner. Great food and atmosphere.
Couldn’t get the order correct with 3 tries ! Everything came out wrong , even the uncooked
Atmosphere: 1
Food: 1
Service: 1
Eric Alberts
Loved the ice cold soda glasses. The waitress didn’t clean the table but left napkins for me to clean up the spill. Food was not brought all in at the same time. Hamburger was lukewarm. Too much fries. Soup didn’t taste homemade and was microwaved. I left 18% tip. Hope they improve service and food quality.
Jack Morris
Vegetarian options: Avocado egg rolls bomb :DKid-friendliness: Spilt water & immediately received towels (love you Carlos)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake Pizookie, BJ's Mini One Topping Pizza, Avocado Egg Rolls
Prudence B
this location was amazing. carlos the server made my night! he is trusting and kind. i hope u get him as ur server.
Came in for broccoli cheese soup and they said that they haven't had it in weeks which is pretty pathetic then I asked for a cup of soup and I was brought out of bread bowl which cost more money Said I didn't order this till they took it back son ordered ziti,had an issue with the server not understanding that if you have a garlic allergy you can't have garlic toast figure another bread to give somebody Don't just say that's all it comes with I have explain don't you have other bread that sandwiches come on that you can toast and then put some butter on it and he goes oh yeah I'm like come on really
Atmosphere: 3
Food: 3
Service: 3
UGH! What a disappointment! Took FOREVER to get our mildly-warm, deep-dish pizza to be delivered to our table. Then, since our Server (guy) was still MIA, I asked the food delivery person to get Parmesan and Peppers for our pizza. (They no longer have it stocked on the tables.). He apparently, forgot and after I finished my first piece of pizza, our Server showed up and half-heartedly asked if everything was fine - "NO, can we pls get Parmesan and Peppers?" Ate ANOTHER slice (slowly) before he ever returned w/these! I never was asked if I wanted a refill for my EMPTY root beer glass and it took 3 REQUESTS for my husband to get his second beer (and the beers were served in small BRANDY glasses???). Will not return to this location. Shame as this should be their crown jewel as it is located right by their corporate office. Their Carlsbad location is MUCH better - better food, better service, etc.
Our pizza took 30 minutes to receive and came out look warm, like it had been sitting there for a while before it was brought out. We ordered pizookies later, which also took longer than expected. They came out hard as a rock. So hard that I broke the plastic spoon they gave me trying to scoop into it. Worst part: they didn't offer to remake it.
Atmosphere: 5
Food: 1
Service: 5
Thank you Kevin! You’re always very attentive!
Atmosphere: 5
Food: 5
Service: 5
Kevin was super helpful with us and he has super customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Food is great but we had some problems with service, they wouldn’t recognize the order we made with the app or the coupon we had, everything else was great.
Atmosphere: 5
Food: 5
Service: 3
Absolutely great service and food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BJ's Original Wings, BJ's Brewhouse Blonde Fish 'N' Chips, BJ's Smokehouse Burger, Fries
Our waiter Conner was great! But the food.... Had the tortilla soup recipe twice this month. Very disappointed as it seems the recipe has changed .. did not enjoy, not flavorful. Two of the 4 of us ordered medium cooked hamburgers. They were extremely over-well done.. charcoal burnt edges and Dry.
We went to BJs at about 4:30. The service was great to begin with. Then the restaurant got slammed and our server was overwhelmed. Recommend the restaurant hire more servers and helpers.
Outstanding. First time going with friends. Our server Carlos was on point. Quick, friendly & helpful. Food was fantastic. We started with dessert first! Then had dinner. Great food and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Couldn’t get the order correct with 3 tries ! Everything came out wrong , even the uncooked
Atmosphere: 1
Food: 1
Service: 1
Loved the ice cold soda glasses. The waitress didn’t clean the table but left napkins for me to clean up the spill. Food was not brought all in at the same time. Hamburger was lukewarm. Too much fries. Soup didn’t taste homemade and was microwaved. I left 18% tip. Hope they improve service and food quality.
Vegetarian options: Avocado egg rolls bomb :DKid-friendliness: Spilt water & immediately received towels (love you Carlos)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Shortcake Pizookie, BJ's Mini One Topping Pizza, Avocado Egg Rolls
this location was amazing. carlos the server made my night! he is trusting and kind. i hope u get him as ur server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Egg Rolls
Carlos was an amazing host we love
Atmosphere: 5
Food: 5
Service: 5