El Pollo Loco
19171 Brookhurst St, Huntington Beach
(714) 964-2422
Recent Reviews
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Great service
Atmosphere: 5
Food: 5
Service: 5
Well, this place is going downhill. 8/8/24 came in, (1) there’s a leak coming from the ceiling behind the register that’s really bad, (2) the entire place smells like a urinal, could be the out of service bathroom but either way the smells leaking into the whole place (3) my food looked completely gross and not made properly. Go anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Always a pleasure getting my double chicken bowl with avo salsa!!
Atmosphere: 4
Food: 5
Service: 5
More then enough food for your money plus everything I got tasted great
Atmosphere: 4
Food: 4
Service: 4
Well, this place is going downhill. 8/8/24 came in, (1) there’s a leak coming from the ceiling behind the register that’s really bad, (2) the entire place smells like a urinal, could be the out of service bathroom but either way the smells leaking into the whole place (3) my food looked completely gross and not made properly. Go anywhere else.
Atmosphere: 1
Food: 1
Service: 1
The food was delicious, I ate the Chicken Tostada Salad and the guacamole dressing was very good with it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal, Two Churros, Salad, Avocado, Chips
Music is terrible, good food and service, but oldies 50's music.
Atmosphere: 1
Food: 5
Service: 5
Music is terrible, good food and service, but oldies 50's music.
Atmosphere: 1
Food: 5
Service: 5
Went inside cashier was Jacqueline ordered a boy bowl saw they had a lot of coupons asked for a coupons was a rudely denied shocked I told her you're very rude you're in customer service shouldn't be like that replied Jacqueline replied you are rude and I'm going to contact my supervisor and we are going to ban you from this restaurant I'm doubting her mental capacity so I asked for the manager she replied I am the manager impersonating as a manager me my friend and all of my other friends we used to go here have decided not to El Pollo loco going down hill I won't be surprised if they file for bankruptcy they have higher prices and lower customer service and the food is just meh
Atmosphere: 1
Food: 2
Service: 1
Definitely a good place!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Definitely a good place!!
Atmosphere: 5
Food: 5
Service: 5
Great service and great food
Atmosphere: 5
Food: 5
Service: 5
Great fast food. This pollo food quality and quantity better than beach Blvd location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Restaurant very clean and staff is friendly.Got my order in a good timing. I saw some rude customers complaining the manager handled it very well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16pc Family Meal
Jackie is always doing a great job !
Atmosphere: 5
Food: 5
Service: 5
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