Fast service, friendly and knowledgeable servers and hosts, clean restaurant, nice food presentation.Dog friendly, with indoor seating even!Really delicious food and cheesecake. I recommend the pineapple upside down cheesecake. Portions aren't very big (but the prices are) - small handful of fries with a regular sized cheeseburger. If you're hungry, you won't be wasting food or taking anything home with you.I took a star off because the atmosphere is basically a Denny's with high ceilings. Lots of tables and booths crammed together in the space with lots of background chatter noise. It's a big chain restaurant in a shopping mall with a family friendly vibe so that is to be expected.Overall, it's a nice, easy tasty place to go for lunch if you want somewhere a bit nicer than a local diner/coffee shop.Parking: Even on a Saturday, we were able to get a parking space about 300 feet from the door.Kid-friendliness: Lots of families dining there for lunch, lots of kid friendly options on the menu.Wheelchair accessibility: Plenty of space to use a wheelchair or walker inside and a variety of seating options that should accommodate any kind of wheelchair or walker.
If you are a vegetarian/vegan, do not bother coming here.The servers have absolutely no sense and understanding or care about vegetarians.Our simple instruction on ordering a sandwich with lettuce, tomato and cheese was horribly messed up. They served us Chicken Sandwich. We complained. It looked like they brought the same order by removing the chicken out from the sandwich. Absolutely unreal!!We would give ZERO STARS if possible. The Manager did not have any courtesy to make good despite patiently explaining the situation and one of us leaving their restaurant hungry.Mr. Manager,PS - btw, we had also ordered a veggie stuffed mushroom appetizer. Which never came!! (We now feel the server might have messed up althroughout (& lied, blaming on her backend chef).Pathetic experience. Never again.)
Atmosphere: 1
Food: 1
Service: 1
Customer Service
This place is amazing and I absolutely love the upside down pineapple cheesecake. It is my favorite. I love the fact that you can join the rewards online and you can make a reservation online so you don’t have to wait and that’s a nice feature.
Atmosphere: 5
Food: 5
Service: 5
Brigitt Morey
I brought my family here to eat and my food was the only one out of 6 people who was extremely salty. The chicken was covered in pepper. I ordered the Chipotle Chicken Pasta (which is what I usually order at other locations), but I couldn’t finish it. I asked if they can maybe remake it since I couldn’t eat it and take it to go. Unfortunately, it still was super salty and full of pepper. I asked my family to taste it to see if it was just me, but they also agreed. I added a picture of the chicken for reference. The waiter was super nice and there was no wait thankfully.
Atmosphere: 5
Food: 1
Service: 5
Gina R
Came here and ordered a Pasta Da Vinci, with a Peach Bellini and it was delicious ?
Atmosphere: 4
Food: 5
Service: 5
Ansar Lodi
You are very niec
Atmosphere: 5
Food: 5
Service: 5
Veronica Torres
Overpriced drinks. The State or Yardhouse does better ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesecake
Desmond Moreira
Overall it was decent
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheesecake
virgie saldivar
Went in to celebrate a Birthday. The server's were great. It's a shame that my niece had to bite into a raw piece of chicken not only was it under cooked but raw and cold. Yes, they offered to make a new one that came back overcooked but at this point she was over eating the food. Cherry on top of this experience was when I came to find that they charged the gratuity to my card our bill was over $600 the problem isn't paying the gratuity the problem is paying that in cash and then them charging your card for it because you can't trace cash. Yes, I called in spoke to a Kyle who said he would call back after speaking to the two servers who "unfortunately won't be in today" four days later still no call back...
Atmosphere: 4
Food: 1
Service: 2
Spider J
Have eaten here a few times in the last year. The food is almost always top-notch, but let's be honest, the service is not good. Multiple times, we have waited for our food to the point of anger. An hour wait for your food is not acceptable. The servers disappear and cannot be found when drinks need refilled, or for anything else. Last time I was asked, to make sure, that I knew the fish and chips came with french fries and was that ok? I might add, do not order fish and chips- it was very lackluster and I regret my choice. But the question asked, shows how clueless the servers often are. Terrible service and then tip them well or your teen server will become unhinged, I am sure. The food is excellent (except for the fish and chips), but I am sorry to say after several bad experiences- stomachs growling for about an hour while we watch everyone around us eat- and server disinterest in their jobs and customers means we will not be returning any time soon.
I just left the restaurant and could not be more satisfied than what I already am with my experience. The hosts sat my party of two right away in a booth near the bar which was a nice quiet area so I definitely appreciate that. I unfortunately didn’t get my servers name but she was so patient and kind when I ordered. I had a spicy chipotle chicken pasta which was not spicy but had a good flavor. I was hesitating between appetizers and opted for the egg roll sampler after it was suggested by my server and I am so grateful because it ended up having so many delicious choices. The Paloma Rosa is worth a try if you like more of a sweet soda based drink. In terms of cheesecake I would recommend the banana cream cheesecake; a spoonful of silky smooth banana cream is the way to go!The service provided by my server was one of the best I’ve encountered in a restaurant so far.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheesecake
Maria Angeles Hernandez
Never been at this restaurant or any other cheesecake factory, and I want to say the food is really, really good,we’re planing to come back soon. ?
Delicious and beautiful food, the best iced tea, and most amazing cheesecake. This restaurant is conveniently located along the 405. We had a large group gathering for a birthday lunch and all the food impressively arrived at the same time. I think CF must have the nation's best chefs. The menu is so vast and yet each of us ordered something different and equally fabulous. How do they do everything to perfection is a wonder. Each of us was so satisfied. The birthday presentation of the cookie dough cheesecake was so festive I didn't miss having a birthday cake. A personalized chocolate cursive Happy Birthday message, speckled with the colorful candy confetti sprinkled on the plate rim, and generous mounds of fresh whipped cream with a colorful candle on top. The sweet young waitress even lead our group in singing the birthday song.... This is the best place to celebrate a birthday or an anniversary. ??
Atmosphere: 5
Food: 5
Service: 5
Uncle Googy
They play great music. I love the meat loaf. Seriously.
Atmosphere: 5
Food: 5
Service: 4
Johan Björkman
Amazing service two days in a row. Good food and I have nothing to complain about!
Fast service, friendly and knowledgeable servers and hosts, clean restaurant, nice food presentation.Dog friendly, with indoor seating even!Really delicious food and cheesecake. I recommend the pineapple upside down cheesecake. Portions aren't very big (but the prices are) - small handful of fries with a regular sized cheeseburger. If you're hungry, you won't be wasting food or taking anything home with you.I took a star off because the atmosphere is basically a Denny's with high ceilings. Lots of tables and booths crammed together in the space with lots of background chatter noise. It's a big chain restaurant in a shopping mall with a family friendly vibe so that is to be expected.Overall, it's a nice, easy tasty place to go for lunch if you want somewhere a bit nicer than a local diner/coffee shop.Parking: Even on a Saturday, we were able to get a parking space about 300 feet from the door.Kid-friendliness: Lots of families dining there for lunch, lots of kid friendly options on the menu.Wheelchair accessibility: Plenty of space to use a wheelchair or walker inside and a variety of seating options that should accommodate any kind of wheelchair or walker.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Skinnylicious Grilled Salmon, Cheesecake, Burger
If you are a vegetarian/vegan, do not bother coming here.The servers have absolutely no sense and understanding or care about vegetarians.Our simple instruction on ordering a sandwich with lettuce, tomato and cheese was horribly messed up. They served us Chicken Sandwich. We complained. It looked like they brought the same order by removing the chicken out from the sandwich. Absolutely unreal!!We would give ZERO STARS if possible. The Manager did not have any courtesy to make good despite patiently explaining the situation and one of us leaving their restaurant hungry.Mr. Manager,PS - btw, we had also ordered a veggie stuffed mushroom appetizer. Which never came!! (We now feel the server might have messed up althroughout (& lied, blaming on her backend chef).Pathetic experience. Never again.)
Atmosphere: 1
Food: 1
Service: 1
This place is amazing and I absolutely love the upside down pineapple cheesecake. It is my favorite. I love the fact that you can join the rewards online and you can make a reservation online so you don’t have to wait and that’s a nice feature.
Atmosphere: 5
Food: 5
Service: 5
I brought my family here to eat and my food was the only one out of 6 people who was extremely salty. The chicken was covered in pepper. I ordered the Chipotle Chicken Pasta (which is what I usually order at other locations), but I couldn’t finish it. I asked if they can maybe remake it since I couldn’t eat it and take it to go. Unfortunately, it still was super salty and full of pepper. I asked my family to taste it to see if it was just me, but they also agreed. I added a picture of the chicken for reference. The waiter was super nice and there was no wait thankfully.
Atmosphere: 5
Food: 1
Service: 5
Came here and ordered a Pasta Da Vinci, with a Peach Bellini and it was delicious ?
Atmosphere: 4
Food: 5
Service: 5
You are very niec
Atmosphere: 5
Food: 5
Service: 5
Overpriced drinks. The State or Yardhouse does better ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesecake
Overall it was decent
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheesecake
Went in to celebrate a Birthday. The server's were great. It's a shame that my niece had to bite into a raw piece of chicken not only was it under cooked but raw and cold. Yes, they offered to make a new one that came back overcooked but at this point she was over eating the food. Cherry on top of this experience was when I came to find that they charged the gratuity to my card our bill was over $600 the problem isn't paying the gratuity the problem is paying that in cash and then them charging your card for it because you can't trace cash. Yes, I called in spoke to a Kyle who said he would call back after speaking to the two servers who "unfortunately won't be in today" four days later still no call back...
Atmosphere: 4
Food: 1
Service: 2
Have eaten here a few times in the last year. The food is almost always top-notch, but let's be honest, the service is not good. Multiple times, we have waited for our food to the point of anger. An hour wait for your food is not acceptable. The servers disappear and cannot be found when drinks need refilled, or for anything else. Last time I was asked, to make sure, that I knew the fish and chips came with french fries and was that ok? I might add, do not order fish and chips- it was very lackluster and I regret my choice. But the question asked, shows how clueless the servers often are. Terrible service and then tip them well or your teen server will become unhinged, I am sure. The food is excellent (except for the fish and chips), but I am sorry to say after several bad experiences- stomachs growling for about an hour while we watch everyone around us eat- and server disinterest in their jobs and customers means we will not be returning any time soon.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
I just left the restaurant and could not be more satisfied than what I already am with my experience. The hosts sat my party of two right away in a booth near the bar which was a nice quiet area so I definitely appreciate that. I unfortunately didn’t get my servers name but she was so patient and kind when I ordered. I had a spicy chipotle chicken pasta which was not spicy but had a good flavor. I was hesitating between appetizers and opted for the egg roll sampler after it was suggested by my server and I am so grateful because it ended up having so many delicious choices. The Paloma Rosa is worth a try if you like more of a sweet soda based drink. In terms of cheesecake I would recommend the banana cream cheesecake; a spoonful of silky smooth banana cream is the way to go!The service provided by my server was one of the best I’ve encountered in a restaurant so far.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheesecake
Never been at this restaurant or any other cheesecake factory, and I want to say the food is really, really good,we’re planing to come back soon. ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bread Basket, Eggroll Sampler, Orange Chicken
Delicious and beautiful food, the best iced tea, and most amazing cheesecake. This restaurant is conveniently located along the 405. We had a large group gathering for a birthday lunch and all the food impressively arrived at the same time. I think CF must have the nation's best chefs. The menu is so vast and yet each of us ordered something different and equally fabulous. How do they do everything to perfection is a wonder. Each of us was so satisfied. The birthday presentation of the cookie dough cheesecake was so festive I didn't miss having a birthday cake. A personalized chocolate cursive Happy Birthday message, speckled with the colorful candy confetti sprinkled on the plate rim, and generous mounds of fresh whipped cream with a colorful candle on top. The sweet young waitress even lead our group in singing the birthday song.... This is the best place to celebrate a birthday or an anniversary. ??
Atmosphere: 5
Food: 5
Service: 5
They play great music. I love the meat loaf. Seriously.
Atmosphere: 5
Food: 5
Service: 4
Amazing service two days in a row. Good food and I have nothing to complain about!
Atmosphere: 4
Food: 5
Service: 5