These baristas at this location have some of the worst customer service I have experienced. They did not even attempt to greet me I waited patiently for 5 minutes while they talked to each other and made samples both baristas made eye contact with me and pretended not to see me standing there. On literally walk right in front of me then turned her fat back to me. Absolutely terrible Management needs to do better. I left so displeased I didn’t even order because of this treatment and when I was saying excuse me they even ignored that. This is my first time at this location and will be my last.
Food: 3
Service: 1
Jasmine Allen
Went To This Starbucks this morning ordered a grande oat milk chai and she was very rude to me. When I got to the line I could barely hear her saying how can I help you so I asked her to speak up and she had a real nasty attitude. She’s working in the front right now really can’t describe her but I’m gonna ask for her name so I can go ahead and report her because she has a really nasty attitude and I don’t think she should be working at this Starbucks.
Atmosphere: 1
Service: 1
jaseka smith
Very nice atmosphere and the starbucks are very police and helpful. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelo Frapuccino
C. G.
I went to this Starbucks and ordered a regular cup of coffee and requested for it to be have decaf and half caffeine.The person who took the order did it with no issue. This is something I have ordered many times at Starbucks.When I arrived at the window to pick up my drink and confirmed that my coffee was half decaf the women at the window snapped at me saying “We don’t do that!” I said but you just took my order to which she snapped “I didn’t take your order & We don’t do that!”She immediately proceeded to shut the drive thru window on me.Since when does Starbucks not customize drinks? Especially such a simple drink like a basic coffee ?
Bel Morrell
Hello there now ??
Atmosphere: 5
Food: 5
Service: 5
Angel Jopongco
My bf and I decided to order starbucks while shopping at vons. We went in the line and have been waiting and standing there for almost 15mins. DAISY never acknowledged us. On top of that. There was an Asian lady that has been waiting there before us. ( I am Asian too) So, this lady finally asked if she wanted to just take our order and then we’ll come back to get it because she was busy talking to the other customer that ordered two drinks. She said “ I AM MAKING HER ORDER SO YOU CAN JUST WAIT THERE “ She never once said “ I’ll be right with you “ I worked at fast food and we never treat customers like how she did us. Her and the African American lady has been chitchatting for about 10-15mins. What got me more upset was while she was doing our drink there’s an African American lady that was at the register waiting to order. She then said to her “ Hi, i’ll be right with you “ She made me feel like she was racist and that is unacceptable. I hate racism and to me DAISY should be fired that is unacceptable. To better DAISY.
Service: 1
Betty Dator
Ordered a venti oat milk and I got a grandma she the charged me a dollar mor and it was coffee it was
Atmosphere: 1
Food: 1
Service: 1
Terri T.
My name is Terri ...I came to this Starbucks on Friday September 1st to shop and get a cup of ice water, it was an extremely HOT day... so as usual I asked for some water the Hispanic barista immediately charged me 25 cents for the largest cup, I was puzzled because I did not ask for the largest cup, no Starbucks has ever charged me for water? and I did not ask for the largest cup Starbucks offers... I felt somewhat slighted as if she just did not want to give me a free cup of water?
This location lacks supplies... unable to purchase venty size drinks because they don't have cups... we downsize... Then, the batista, after we had paid, tells me the did not have whelping cream...!This experience we've had in this location too often...
Josh Kim
Got a tasty Frappuccino. Service is mid. Their attitude is mid, but I get working in the fast food. They got indoor seating, but they got no plugs for charging. It doesn't feel like a cafe. Recommend this place for grab and go.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Caramelo Frapuccino
Steve S.
6/3/2023, late afternoon. Waiting on my drink to be prepared. One barista is cleaning and the one that took my order is preparing my drink. Waited forever because she is clearly more interested in her coworker than me, the customer. I hope she gets the hook-up with him because that's where she's putting in the work.
roneisha CANDLER
If it wasn't for Stephanie, I wouldn't come to this starbucks. There are some disgruntled employees and they make it obvious they don't want to be there nor do they follow your order. However Stephanie and Jose are great!!!!
Atmosphere: 2
Food: 3
Service: 2
Raquel C.
If you're considering coming to this Starbucks inside Vons, don't. Almost every employee there has an attitude like they are in a bad mood. But that's not all. They don't make the drinks good. Always flavorless or not sweet enough. I have gone to a Starbucks inside a Ralph's and every employee was so nice and kind and they all made the drinks so well and I could tell they actually cared about their job and making the drinks well and being kind. The employees here are quite the opposite. Please choose another Starbucks.
These baristas at this location have some of the worst customer service I have experienced. They did not even attempt to greet me I waited patiently for 5 minutes while they talked to each other and made samples both baristas made eye contact with me and pretended not to see me standing there. On literally walk right in front of me then turned her fat back to me. Absolutely terrible Management needs to do better. I left so displeased I didn’t even order because of this treatment and when I was saying excuse me they even ignored that. This is my first time at this location and will be my last.
Food: 3
Service: 1
Went To This Starbucks this morning ordered a grande oat milk chai and she was very rude to me. When I got to the line I could barely hear her saying how can I help you so I asked her to speak up and she had a real nasty attitude. She’s working in the front right now really can’t describe her but I’m gonna ask for her name so I can go ahead and report her because she has a really nasty attitude and I don’t think she should be working at this Starbucks.
Atmosphere: 1
Service: 1
Very nice atmosphere and the starbucks are very police and helpful. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelo Frapuccino
I went to this Starbucks and ordered a regular cup of coffee and requested for it to be have decaf and half caffeine.The person who took the order did it with no issue. This is something I have ordered many times at Starbucks.When I arrived at the window to pick up my drink and confirmed that my coffee was half decaf the women at the window snapped at me saying “We don’t do that!” I said but you just took my order to which she snapped “I didn’t take your order & We don’t do that!”She immediately proceeded to shut the drive thru window on me.Since when does Starbucks not customize drinks? Especially such a simple drink like a basic coffee ?
Hello there now ??
Atmosphere: 5
Food: 5
Service: 5
My bf and I decided to order starbucks while shopping at vons. We went in the line and have been waiting and standing there for almost 15mins. DAISY never acknowledged us. On top of that. There was an Asian lady that has been waiting there before us. ( I am Asian too) So, this lady finally asked if she wanted to just take our order and then we’ll come back to get it because she was busy talking to the other customer that ordered two drinks. She said “ I AM MAKING HER ORDER SO YOU CAN JUST WAIT THERE “ She never once said “ I’ll be right with you “ I worked at fast food and we never treat customers like how she did us. Her and the African American lady has been chitchatting for about 10-15mins. What got me more upset was while she was doing our drink there’s an African American lady that was at the register waiting to order. She then said to her “ Hi, i’ll be right with you “ She made me feel like she was racist and that is unacceptable. I hate racism and to me DAISY should be fired that is unacceptable. To better DAISY.
Service: 1
Ordered a venti oat milk and I got a grandma she the charged me a dollar mor and it was coffee it was
Atmosphere: 1
Food: 1
Service: 1
My name is Terri ...I came to this Starbucks on Friday September 1st to shop and get a cup of ice water, it was an extremely HOT day... so as usual I asked for some water the Hispanic barista immediately charged me 25 cents for the largest cup, I was puzzled because I did not ask for the largest cup, no Starbucks has ever charged me for water? and I did not ask for the largest cup Starbucks offers... I felt somewhat slighted as if she just did not want to give me a free cup of water?
Awful customer service :(
Service: 1
It's always a great place to get a caffeine fix!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
This location lacks supplies... unable to purchase venty size drinks because they don't have cups... we downsize... Then, the batista, after we had paid, tells me the did not have whelping cream...!This experience we've had in this location too often...
Got a tasty Frappuccino. Service is mid. Their attitude is mid, but I get working in the fast food. They got indoor seating, but they got no plugs for charging. It doesn't feel like a cafe. Recommend this place for grab and go.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Caramelo Frapuccino
6/3/2023, late afternoon. Waiting on my drink to be prepared. One barista is cleaning and the one that took my order is preparing my drink. Waited forever because she is clearly more interested in her coworker than me, the customer. I hope she gets the hook-up with him because that's where she's putting in the work.
If it wasn't for Stephanie, I wouldn't come to this starbucks. There are some disgruntled employees and they make it obvious they don't want to be there nor do they follow your order. However Stephanie and Jose are great!!!!
Atmosphere: 2
Food: 3
Service: 2
If you're considering coming to this Starbucks inside Vons, don't. Almost every employee there has an attitude like they are in a bad mood. But that's not all. They don't make the drinks good. Always flavorless or not sweet enough. I have gone to a Starbucks inside a Ralph's and every employee was so nice and kind and they all made the drinks so well and I could tell they actually cared about their job and making the drinks well and being kind. The employees here are quite the opposite. Please choose another Starbucks.