I purchased a take-out meal, at the Whole Foods Market, at the District, Irvine, CA. The container the meal was placed in was not for beneficial use. The lid did not stay closed and as a result my food was exposed to the cart, which was unsanitary. When I arrived to the check-out, the Cashier, Alex, tried to secure the container with tape, but, to no avail. She mentioned to me that her Supervisor was nearby. So, I expressed my frustration to the Supervisor, Katie and she immediately resolved the situation. Katie provided me with a fresh meal and secured the container with durable tape and gave me a reusable bag which was a perfect fit, for my meal. I want to commend the Cashier, Alex and the Supervisor, Katie. They should be recognized for their Customer Service. Katie demonstrated excellent Customer Service, because, she exemplified excellence above and beyond normal duties. Katie deserves to be rewarded financially, too. I am a very grateful and satisfied Customer and Consumer.
I purchased a take-out meal, at the Whole Foods Market, at the District, Irvine, CA. The container the meal was placed in was not for beneficial use. The lid did not stay closed and as a result my food was exposed to the cart, which was unsanitary. When I arrived to the check-out, the Cashier, Alex, tried to secure the container with tape, but, to no avail. She mentioned to me that her Supervisor was nearby. So, I expressed my frustration to the Supervisor, Katie and she immediately resolved the situation. Katie provided me with a fresh meal and secured the container with durable tape and gave me a reusable bag which was a perfect fit, for my meal. I want to commend the Cashier, Alex and the Supervisor, Katie. They should be recognized for their Customer Service. Katie demonstrated excellent Customer Service, because, she exemplified excellence above and beyond normal duties. Katie deserves to be rewarded financially, too. I am a very grateful and satisfied Customer and Consumer.
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