The customer service at this place is seriously lacking. Weird vibes. The service is inconsistent. The weird part is they all seem pissed off. Some days it’s fine other days the vibe is really off.
Atmosphere: 1
Food: 4
Service: 1
Ravin Rupani
Terrible customer service. Hostess that has been there since at least during the pandemic, as we have been going there for about 5 years ago is arrogant and unapologetically rude. It is not just one time but been multiple times and this last time was the last straw. Food is good which is why kept going there, but not at the expense of being treated demeaningly.
Atmosphere: 2
Food: 3
Service: 1
Denny Batler
Very tasty sushi. We have bought them here before, but that was for takeaway, so didn't write a review previously. Sincerely recommendWheelchair accessibility: Many places
Atmosphere: 4
Food: 5
Service: 5
Gerald Yuen
Good deal for lunch. The sashimi is so good. Place is a little packed though.
Atmosphere: 4
Food: 5
Service: 4
Jefferson Lee
I came in at 11:30am when it opened today. The server did not take my order till 11:45am. Said it would be half hour to fulfill. I did not receive my order of more than$100 till 12:50pm. Terrible customer service. Won’t come back anytime
Service: 1
Jefferson Lee
Came today when opened & waited to order 11:45am. Told take-out ready in 30 min. Didn't receive it till 12:50pm. Totally unacceptable. I won't be ordering anything here soon.
chun-chung c.
Krin roll: deep fried crab shushi. Taste great. Hamachi: big portion grilled hamachi fresh and tasty! Veggie salad on the side is ok. Lunch combo: our friend likes it. The fish looks delicious. Also ordered grilled squid (ika yaki). Fresh and yummy.
One of thee best sashimi in town! It is sooooo fresh you won't go wrong!! I consider myself as a sashimi connoisseur and I believe they have one of the freshest fish i have had in Irvine. They have two sashimi platters but I would recommend going with the toro one. I ordered mine as takeout and the packaging and how they tried to maintain the freshness and quality was impressive!
Thao Lin
Love this place. Fish are fresh. Salad sashimi is the best for the price and quality. Customer service suppar, but the food is good and price is reasonable so I guess it balance out. Hope they would hire more helpers.
Scott Lee
Pretty good food. Decent service. Pricey food. I ordered the salmon and hamachi nigiri and the chirashi don. The mixed tempura was not good as it was over fried or just bad batter. The sushi rice was well seasoned and the fish was fresh. The staff was friendly and attentive.
Atmosphere: 4
Food: 4
Service: 4
Hannah Sim
Very torn giving this review because what if this place becomes even more popular and wait times become impossible?Got the lunch special Chirashi Don and the fish is so fresh and huge! It's been a while since I last been wowed by a sushi place (my go to is Ohshima but getting reservations there is so hard since wait times are long) so super pleased to have stumbled upon this place! Got the unagi don with kaarage to go for my husband and now he wants to join me tomorrow here again for lunch.Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chirashi Bowl
Dari O.
We loved this place that our son recommended us to eat for lunch. Next time we are in town we will try to eat here again. Went right when they opened and there were already people standing in line. We were greeted and promptly seated. We ordered soft shell crab as an appetizer and he had premium sushi and I had the saba and tempura combo. At first he was going to order the sushi but then he heard the table next to us (tables are close together) order the premium sushi so when he looked at the menu again, he asked if it wasn't too late to order the premium. The neighboring table had also ordered the soft shell crab so our orders came out at the same time. They told us great minds think alike so he had to admit, it was eavesdropping their conversation that allowed us to upgrade the order. Not only was presentation of the sushi was very nice but the quality was very good. Eating sushi for lunch on a weekly basis here at home he made a comparison and said not only was the quality of fish better (thicker sliced of good quality fish) but also cheaper than what we would pay at home. I enjoyed my teishoku meal, especially the rice. You could tell the rice was from Japan. I'm not a rice snob, what we eat at home is what most people in Hawaii eat but that's not to say you can't tell the difference in quality. You can always tell when you eat the quality rice from Japan.
Love this place! Quality of sushi is always great. And Soo provides amazing service. This is my favorite sushi bar in Orange County.
Atmosphere: 5
Food: 5
Service: 5
Food quality was ok for shushi menu, but cook fish menu was not fresh sometimes.Crowded, needs reservation.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bluefin Tuna Don, Salmon Toro, Mixed Tempura, Kiyo Roll
Great foods fresh and clean slow service because only 2 workers. Foods is tasty love Uni and sashimi highly recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chirashi Bowl, Chirashi Lunch, Deluxe Chirashi
The customer service at this place is seriously lacking. Weird vibes. The service is inconsistent. The weird part is they all seem pissed off. Some days it’s fine other days the vibe is really off.
Atmosphere: 1
Food: 4
Service: 1
Terrible customer service. Hostess that has been there since at least during the pandemic, as we have been going there for about 5 years ago is arrogant and unapologetically rude. It is not just one time but been multiple times and this last time was the last straw. Food is good which is why kept going there, but not at the expense of being treated demeaningly.
Atmosphere: 2
Food: 3
Service: 1
Very tasty sushi. We have bought them here before, but that was for takeaway, so didn't write a review previously. Sincerely recommendWheelchair accessibility: Many places
Atmosphere: 4
Food: 5
Service: 5
Good deal for lunch. The sashimi is so good. Place is a little packed though.
Atmosphere: 4
Food: 5
Service: 4
I came in at 11:30am when it opened today. The server did not take my order till 11:45am. Said it would be half hour to fulfill. I did not receive my order of more than$100 till 12:50pm. Terrible customer service. Won’t come back anytime
Service: 1
Came today when opened & waited to order 11:45am. Told take-out ready in 30 min. Didn't receive it till 12:50pm. Totally unacceptable. I won't be ordering anything here soon.
Krin roll: deep fried crab shushi. Taste great. Hamachi: big portion grilled hamachi fresh and tasty! Veggie salad on the side is ok. Lunch combo: our friend likes it. The fish looks delicious. Also ordered grilled squid (ika yaki). Fresh and yummy.
Restaurantji Recommends
One of thee best sashimi in town! It is sooooo fresh you won't go wrong!! I consider myself as a sashimi connoisseur and I believe they have one of the freshest fish i have had in Irvine. They have two sashimi platters but I would recommend going with the toro one. I ordered mine as takeout and the packaging and how they tried to maintain the freshness and quality was impressive!
Love this place. Fish are fresh. Salad sashimi is the best for the price and quality. Customer service suppar, but the food is good and price is reasonable so I guess it balance out. Hope they would hire more helpers.
Pretty good food. Decent service. Pricey food. I ordered the salmon and hamachi nigiri and the chirashi don. The mixed tempura was not good as it was over fried or just bad batter. The sushi rice was well seasoned and the fish was fresh. The staff was friendly and attentive.
Atmosphere: 4
Food: 4
Service: 4
Very torn giving this review because what if this place becomes even more popular and wait times become impossible?Got the lunch special Chirashi Don and the fish is so fresh and huge! It's been a while since I last been wowed by a sushi place (my go to is Ohshima but getting reservations there is so hard since wait times are long) so super pleased to have stumbled upon this place! Got the unagi don with kaarage to go for my husband and now he wants to join me tomorrow here again for lunch.Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chirashi Bowl
We loved this place that our son recommended us to eat for lunch. Next time we are in town we will try to eat here again. Went right when they opened and there were already people standing in line. We were greeted and promptly seated. We ordered soft shell crab as an appetizer and he had premium sushi and I had the saba and tempura combo. At first he was going to order the sushi but then he heard the table next to us (tables are close together) order the premium sushi so when he looked at the menu again, he asked if it wasn't too late to order the premium. The neighboring table had also ordered the soft shell crab so our orders came out at the same time. They told us great minds think alike so he had to admit, it was eavesdropping their conversation that allowed us to upgrade the order. Not only was presentation of the sushi was very nice but the quality was very good. Eating sushi for lunch on a weekly basis here at home he made a comparison and said not only was the quality of fish better (thicker sliced of good quality fish) but also cheaper than what we would pay at home. I enjoyed my teishoku meal, especially the rice. You could tell the rice was from Japan. I'm not a rice snob, what we eat at home is what most people in Hawaii eat but that's not to say you can't tell the difference in quality. You can always tell when you eat the quality rice from Japan.