I ordered a frozen strawberry lemonade through their kiosks INSIDE their own store. Asks me for my name after I pay and gives me confirmation. I receive my drink and head out. As I’m already in my car, the manager heads to my car and asks me if I had bought the lemonade. As if he didn’t just hand me it? lol. I’m mid reversing out my spot. I say, “I took a picture of my confirmation and head out my car to show him. As I do so, he just starts walking back to the store without even acknowledging me? I say “No, I’m not going inside” he said” it’s fine”. This is not the first time I have ordered a drink and they believe I haven’t bought it !!?? I suggest you guys fix ur kiosks if you are that lazy to have cashiers. The management is horrid. Accusing me of not purchasing, then just forgets it even happened. I understand mistakes in the system happen. But you don’t treat your own customers like that. Do better Panera Irvine
Ben Wang
This is one of the worst Panera Bread I have ever visited. It was super hot and seems the AC was not working. The screen that normally shows whose orders are ready was not working either. The workers had to yell whose order was ready. Many people congregate at the counter waiting for their food. Every customer’s order was running behind.
May Cho
I ordered poppy seed salad, it doesn’t look fresh at all. I’ve been here twice, both times gave me rotted apple. The AC doesn’t work too, feels like sauna room.
yash beh
This location has everything except.....I come to this location to make orderIt was already close at 8:45I checked hours of operation and it said 9pmNo notes, or any kind of acknowledgmentI was excitement disappointedAlso staff. Did not care while I knock on the doors
Antonio Neves
Good bakery. I love their soups specially the one inside the bread. So cool!
Stanley Wu
Good place for drinks, breakfast, and more
Randy Dutch
A/C was not working.The cashier was helpful, but whoever made my order forgot a few things.Also, Panera is advertising Chicken Tikka Masala, I order a bowl of it, and trust me, it's nothing like an Indian curry. (Lentils and rice broth, I never saw the a single piece of Chicken.
D H
One of the cleanest PB. Probably the hardest working managers I've seen at PB: a cool short white lady w glasses. Often odd and quirky people taking orders here, but it's Cali.
Heavenly Trial
I stayed in a long line for almost 20 minutes to order my food because there was only one cashier who took orders and filled out two big bagels to-go orders without anyone helping her. My food was not warm, not fresh bagel, and it didn't taste good either. I paid $6.99 + $0.69 extra (picture) for a super tiny/mini sprout bagel flat with a tiny egg and a tiny chicken. What a rip-off. Won't come back and won't recommend this place.
Aaron L.
Stopped by with my brothers for some lunch. Was beyond impressed by the hospitality. Such great vibes and customer service, the food was delicious. Shoutout Kenton for helping us!
Awesome place. I don't order food from them much because it's quite pricey for my budget, but the environment is great to study in. I usually buy a drink and stay there all day to study and it has never disappointed
Ken H.
This place's environment is so 70s and outdated. The menu is so confusing! I spent like 10 minutes trying to figuring out how to order.
DONNA MARIAH GOODWIN
I buy 2 bread soup bowls and they put half of bread in one of my orders really????and the water had 2 hairs sticking out that's
Bardia Fd
I love Panera Bread. Raeika has been extremely nice, courteous, and friendly. I will always come back for more! Highly recommend here.
Susan P.
It's expensive to eat out these days but come on at least make the food decent. I thought I'd splurge on a quick dinner. I ordered the pick twoThe salad was good the soup, chicken and wild rice, was obviously watered down, not a little but more than a lot. I order this soup when I go to Panera every time . It wasn't worth the $16.57 with tax.... Shame on you Panera. If you were out of the soup I would have ordered something else..... why water it down?I'm very disappointed and I feel ripped off
I ordered a frozen strawberry lemonade through their kiosks INSIDE their own store. Asks me for my name after I pay and gives me confirmation. I receive my drink and head out. As I’m already in my car, the manager heads to my car and asks me if I had bought the lemonade. As if he didn’t just hand me it? lol. I’m mid reversing out my spot. I say, “I took a picture of my confirmation and head out my car to show him. As I do so, he just starts walking back to the store without even acknowledging me? I say “No, I’m not going inside” he said” it’s fine”. This is not the first time I have ordered a drink and they believe I haven’t bought it !!?? I suggest you guys fix ur kiosks if you are that lazy to have cashiers. The management is horrid. Accusing me of not purchasing, then just forgets it even happened. I understand mistakes in the system happen. But you don’t treat your own customers like that. Do better Panera Irvine
This is one of the worst Panera Bread I have ever visited. It was super hot and seems the AC was not working. The screen that normally shows whose orders are ready was not working either. The workers had to yell whose order was ready. Many people congregate at the counter waiting for their food. Every customer’s order was running behind.
I ordered poppy seed salad, it doesn’t look fresh at all. I’ve been here twice, both times gave me rotted apple. The AC doesn’t work too, feels like sauna room.
This location has everything except.....I come to this location to make orderIt was already close at 8:45I checked hours of operation and it said 9pmNo notes, or any kind of acknowledgmentI was excitement disappointedAlso staff. Did not care while I knock on the doors
Good bakery. I love their soups specially the one inside the bread. So cool!
Good place for drinks, breakfast, and more
A/C was not working.The cashier was helpful, but whoever made my order forgot a few things.Also, Panera is advertising Chicken Tikka Masala, I order a bowl of it, and trust me, it's nothing like an Indian curry. (Lentils and rice broth, I never saw the a single piece of Chicken.
One of the cleanest PB. Probably the hardest working managers I've seen at PB: a cool short white lady w glasses. Often odd and quirky people taking orders here, but it's Cali.
I stayed in a long line for almost 20 minutes to order my food because there was only one cashier who took orders and filled out two big bagels to-go orders without anyone helping her. My food was not warm, not fresh bagel, and it didn't taste good either. I paid $6.99 + $0.69 extra (picture) for a super tiny/mini sprout bagel flat with a tiny egg and a tiny chicken. What a rip-off. Won't come back and won't recommend this place.
Stopped by with my brothers for some lunch. Was beyond impressed by the hospitality. Such great vibes and customer service, the food was delicious. Shoutout Kenton for helping us!
Restaurantji Recommends
Awesome place. I don't order food from them much because it's quite pricey for my budget, but the environment is great to study in. I usually buy a drink and stay there all day to study and it has never disappointed
This place's environment is so 70s and outdated. The menu is so confusing! I spent like 10 minutes trying to figuring out how to order.
I buy 2 bread soup bowls and they put half of bread in one of my orders really????and the water had 2 hairs sticking out that's
I love Panera Bread. Raeika has been extremely nice, courteous, and friendly. I will always come back for more! Highly recommend here.
It's expensive to eat out these days but come on at least make the food decent. I thought I'd splurge on a quick dinner. I ordered the pick twoThe salad was good the soup, chicken and wild rice, was obviously watered down, not a little but more than a lot. I order this soup when I go to Panera every time . It wasn't worth the $16.57 with tax.... Shame on you Panera. If you were out of the soup I would have ordered something else..... why water it down?I'm very disappointed and I feel ripped off