15342 Alton Pkwy, Irvine
Usually great service and perfect coffee. But today our barista, not one we've had before, was not very pleasant and her coffee just as unpleasant as her demeanor. If she is the only one working next time, we will go elsewhere. In customer service, you should always be one step above the brand you represent regardless of how your day is going. We know, we are employed in high volume customer service .. ?
Very fast service
My girlfriend treated me to a large White Chocolate Mocha that was delicious!
I placed online order today, when I got there, he was preparing my coffee; I asked him to make it extra hot, and he said he already made it. I was looking and he was pouring it in the cup so he could just warm it up more! I also asked for a green stick and he said they don't have any! Really? Saturday morning and out of stock? Looks like they just increasing the price of a cup of coffee, about $5, with no quality and service!
Just ordered a flat white. They made a latte instead. Barista doesn't know what she's doing or doesn't care. Won't be back. Waste of money.
Friendly and attentive. Food and drink were served as expected.
Best place to unwind drink coffee and surf the net.
No mobile orders at the moment, 4 people able to enter at a time :) wear a mask
CONSISTENCY of DRINKS: 5 starsMOBILE ORDER: 5 starsI have frequented studying or working at a Starbucks for probably 15 years. My best friend was also a manager of a Starbucks, so I have rather high standards of the drinks, service, etc. I went here 2x during a weekend for a conference and was happy that my drinks were 1. made well and 2. made on time. If you are staying at the Extended Stay - Spectrum Irvine and depending on your room, they are literally a 3-minute walk away.
personally, the “oriental looking” lady who made/provided me my drink was extremely accommodating & nice. i had a very pleasant experience with this store in particular and the workers who were working at the time.
Wouldn't let me use the bathroom when it was completely empty. Way to be human guys.
My favorite Starbucks! Everyone who works here are so nice. They make your experience personable and I look forward to seeing them every week on my break.
Love this store! The staff is friendly, they know me by name, they know my drink before I order it. They put a smile on my face :) Favorite drink: Trenta Iced Green Tea, no water, 3 pumps liquid cane sugar, light ice
15342 Alton Pkwy, Irvine, CA 92618