The Cafe at Kaiser Permanente Orange County - Irvine Medical Center

6640 Alton Pkwy, Irvine
(949) 932-5000

Recent Reviews

Bella C.

I love going to the mission Viejo and Irvine branch they always know what their doing and provide the best care thank you Kaiser!

Pankaj R.

Have been a patient of Dr. Mohan at Kaiser Permanent of 405 Highway on Alton blvd over the past several years for my left knee injury and more recently for my right knee root medial meniscus tear. Dr. Mohan is extremely knowledgeable and helpful by giving sound advice that resonates with each patient. His ability to break down complex medical verbiage to more understandable points helped to me to understand the pain area and do the correct exercises to therapeutically build up the muscle before going into surgery. This greatly helped to reduce a lot of key pain points. All of the nursing staff are also good and willing to help. Keep up the excellent work!

Taylor W.

This review is for Labor and Delivery. I had one of the best hospital experiences ever. I was scheduled for a c-section for July 12th but ended going in on July 6th. From the moment I was admitted to the moment I was discharged it was an amazing experience.I was seriously considering not staying with Kaiser but after my experience in L&D I will be staying with Kaiser. Every single person that my husband and I came into contact with were super nice. I have anxiety about hospitals and needles and all the nurses and doctors in triage were so kind and gentle towards me. Once in the OR, the surgeon and all the nurses were so patient and kind to me as I had to really work to calm myself. The anesthesiologist was incredible. There was one point before the surgery that I was crying and starting to panic and when he came in, the way he spoke and the way he explained everything which was very simply, helped calm me so much. All the nurses in postpartum were amazing. The doctors were also super nice and really helped explain how my recovery would be and how to care for my baby. The lead nurse the last day I was there was seriously one of the nicest people. They helped me so much and were just so nice to my husband and I. I've seen some pretty gnarly c-section incisions so I was very nervous to see what mine would look like and literally it looked better than I could have ever imagined. It's below my bikini line. Literally nobody would ever see it. It's also very thin and small in length. The surgeon did amazing!! We also received a congratulations card that was personally signed by the surgeon and lead nurse. It was truly an amazing experience and I'm glad that it went so smoothly so that it's something that I can remember. Thank you so much to everyone at Kaiser that helped

Stacy D.

Please keep in mind, my review was strictly on the labor and delivery department and not just the regular services. I had my baby before COVID lockdown too thank goodness !

Zian N.

Labor and Delivery is a jokeI've been having contractions for two days and every time I called they would tell me to just wait it out a few more hours or drink water. It didn't help and the contractions are still happening. I eventually was told to come in after I began vomiting, feeing nauseated and felt like I was going to pass out. I waited in the L&D lobby today for more than two hours and they let other people ahead of me. I am still in pain but decided to go home because when I asked for the ETA to be seen they told it would be a few more hours because they were super busy and didn't have any rooms available. Not to mention I'm driving all the way from LA county for nothing and still having to go home in pain and discomfort. Thanks for nothing but if something happens to me I'm taking action.

Fatih D.

Absolutely terrible. I am in emergency and waiting for more than 2 hours. Staff is rude as well.

Nawar F.

This review is specific to the Labor & Delivery/Postpartum dept. My wife delivered our son here yesterday morning!We called KP L&D and told them wife is in labor. We told them which hospital. I then drove frantically to get there while my wife screamed at me for every bump or dip in the road. From the moment we parked @ 6:50 am. I asked a random passing by KP employee for a wheel chair. My wife has had contractions 5 min frequency for past 20 mins and difficult for her to walk. The employee jumped right away and grabbed a wheelchair. Immediately gave my wife words of encouragement and support. She wheeled us to the L&D dept although she was from another dept. That's dedication & true empathy! Within minutes we had a nurse begin the check in process. We were in the delivery room within another 5 mins. Wife asked for an epidural. After completing necessary blood work. The anesthesiologist gave her the the shot and was finally able to open her eyes partially relieved from the pain. The rest was magic. Our son was born before noon!The L & D doctors and nurses were top notch and we thanked them for the professionalism and bed side manner! They truly were an amazing team and made the pain of labor much more tolerable! The postpartum team were good as well. The facility overall seemed new. Immaculate cleanliness. I give a solid 5 stars and highly recommend KP - Irvine L&D team!

Melika J.

I went to this Kaiser hospital regarding a sickness I had at a time that was affecting me, and the doctor was almost questioning why I had come because " it wasn't that serious ". Also it seemed like everyone thst took care of me that day was new and was quite confused on how to help me out. I will add that Jed upfront was extremely helped up and had a very uplifting attitude which I appreciated greatly. Maybe it was just a busy day but I didn't have a very good experience, I felt rushed out and didn't leave with any final consensus.

Emily H.

This place is a beacon of beauty to my family. The L&D team here has delivered me 2 beautiful perfect children even despite some unforeseen obstacles. I've been with Kaiser for almost 6 years now and the joy of loving your care team is truly freeing. I used to hate the doctors and making appointments and following orders but with my pregnancies, everything has been necessary and on some days when I didn't think it was, I look back now and Thank God that I followed the direction of doctor and did what was best for my kids. This last birth experience was HUMBLING to say the least and I'll never say another negative word about a doctor in my life. Thank you Kaiser staff- specifically the Maternity Ward nurses, doctors and midwives.

Johnny Nguyen

The food is above average for a hospital cafeteria. The best value is the soup station, $2.70 for one serving. Optional rotate daily but I've seen chicken noodle, lobster bisque, clam chowder, red pepper Gouda, French onion, Italian wedding, broccoli cheese, vegetarian chili.There's also a small salad bar, hot food bar, grill, pizza, yogurt bar, baked goods, and some chilled grab-n-go items. Tuesdays are Taco Tuesdays (carnitas or quinoa, plus 2 sides of black beans/roasted corn/Spanish rice)Vegetarian options: Taco Tuesday had pork and quinoa as options. There's also a self serve salad bar. Today also had vegetarian chili.Dietary restrictions: Lots of options for different dietary needs.

Atmosphere: 4

Food: 4

Service: 4

Mr N.

Absolute garbage of doctors, nurses, and hospital protocols. My wife caught an infection and our baby landed in ICU from their negligence while both were under care INSIDE the hospital. Went to ER a few days later after discharge and the incompetent check-in guy, seeing my baby blue and screaming from pain, tells us this is normal for a baby. The entire hospital staff we dealt with is completely incompetent and we know this because we come from a medical background. They treat patients like farm animals. All my friends and colleagues warned me to stay away from Kaiser, I should've listened.

Dave E.

Would like to acknowledge all ER and surgical staff for the treatment and care I received 9/15/22-9/17/22. Had no idea how serious my situation was, Dr. Coleman performed surgery and nursing team 4A provided round the clock care for the next couple days. Outstanding in every aspect. Even received a follow up card from the staff. I can't say enough good things about the staff there !!

Sovanny H.

Nurses were really helpful. Had a really great experience there. Even with the COVID restrictions they were really friendly.

Sandy B.

This is a top notch facility for student learning. We have come here for years and every time the nurses and healthcare team are exceptional with their time, patience, care and education. I can't say enough great things about KP Irvine. They have plenty of parking, bathrooms, a fabulous cafeteria and amazing opportunities for growth and experience. The patients are amazing too.

Rich J.

Every interaction I've had with every doctor in a two month since I've moved to Orange County has been amazing the doctors and thorough patient they seem to be really interested in helping me I could not be more impressed thank all the staff including the support staff of been so patient and friendly and considerate

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The Cafe at Kaiser Permanente Orange County - Irvine Medical Center

6640 Alton Pkwy, Irvine, CA 92618
(949) 932-5000