I've been coming to this McDonald's for the last four years and service has only gotten worse.They've renovated the store a year ago, but, I think service has only gotten worse.They can't seem to get their orders straight. There's always something missing or different items in order.Sadly when you go in to rectify your order, you are made to feel that it was you that screwed up. Managers are the worst, because , they challenge you, even when you present them with the receipt to show ,that it was their mistake. Very seldomly will you get ab apology.Apparently some of them are too good for that. If it weren't for my kids I wouldn't go there at all .As for me I prefer to go to Burger King across the street . They tend to screw up less. Yes it appears to be an epidemic of "I don't give $hit" just about everywhere.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Mcgriddles, Big Mac, Happy Meal, Mccafé Caramel Iced Coffee, French Fries
Monica Orosco
Went through the drive thru to buy my son a happy meal and I always double check for the sauce because the staff constantly forgets to put it in the box. When I asked if it was in there I got a blank stare. So since I didn’t get an answer, I opened the box and to my surprise they got the order right! I thanked the associate, and told her to have a good day, and again another blank stare as she shut the window. I paid $11.75 for a happy mean and an attitude. I won’t be spending my money here anymore Burger King in Kerman has nicer employees I’ll go there instead.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets
Rufino Sanchez
Excellent flavor and very good service thanks to its
Atmosphere: 5
Food: 5
Service: 5
leon perez
Was ok . Got our order
Atmosphere: 3
Food: 3
Service: 3
d trump
Food service and location are gd for
Atmosphere: 3
Food: 3
Service: 3
Alvaro Hernandez
Went to curbside checked in and forgot about
Atmosphere: 2
Food: 3
Service: 1
Jose Salamanca
It was very fast
Atmosphere: 5
Food: 5
Service: 5
Poke Gamer
I yum yum Monday left me broken skibidi rizz with a grimace shake gyaTTT from Ohio and im a alpha male with 15 e kittensVegetarian options: Veggietales
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, World Famous Fries, Big Mac
Alondra Cortez de Arvizu
I ordered a Large Ice Carmel Macchiato and what I got was hot coffee with ice to the person who made my drink today. Proverbs 17:22: "A joyful heart is good medicine, but a crushed spirit dries up the bones." Have a blessed day ???
Dilroop Gill
Closed early, times are inaccurate or they all clocked out early, if I have to go inside because yall f up its not fast
Very fast and friendly staff willing to help with any thing .Parking: Plenty of space with easy front door accessWheelchair accessibility: There is plenty of room for customers who have a wheelchair. Easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Breakfast with Hotcakes, Egg Mcmuffin, Mcdouble, Big Breakfast
Madai Castillo
They are very quick on drive
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Isabel Jimenez
I went through the drive thru to order food and was told to park in the front so they could bring it out to me. After 40 minutes, my food had not been brought out to me and they closed the store and the drive thru. I went to the door with my receipt to try and show them that I had not received my food, but I was ignored. Afterwards I called the store and explained my situation. The person told me that he would not be able to give me my food because they did not have it and they could not refund me because they already closed the registers. I was told that they told multiple cars to go to the front and park and mine just got forgotten. This is poor service considering I waited over 40 minutes for an order I paid for, and never received it and could not be refunded.
Atmosphere: 1
Food: 1
Service: 1
Irene Cota
Went to the drive thru and was told that they didn’t have any large cups they only had small cups for the same price which turned out to be a little McCafé water cup. They tried to sell me for $1.40 asked the manager if he could do something and said no it’s either we get the drink or not. This place is terrible wouldn’t recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
nancy carol smith- Kalpakoff
Employees need more training on how to wait on people. Listening to the customer when placing an order goes a long way in getting orders correct. And customer services needs improvement when greeting customers. A smile, I will be with you in a minute, thank you for waiting is all it takes to make customers happy. I believe this all falls on management to make sure employees are doing this.Wheelchair accessibility: Wide entrance doors to building, bathrooms and access to tables for wheelchairs.
I've been coming to this McDonald's for the last four years and service has only gotten worse.They've renovated the store a year ago, but, I think service has only gotten worse.They can't seem to get their orders straight. There's always something missing or different items in order.Sadly when you go in to rectify your order, you are made to feel that it was you that screwed up. Managers are the worst, because , they challenge you, even when you present them with the receipt to show ,that it was their mistake. Very seldomly will you get ab apology.Apparently some of them are too good for that. If it weren't for my kids I wouldn't go there at all .As for me I prefer to go to Burger King across the street . They tend to screw up less. Yes it appears to be an epidemic of "I don't give $hit" just about everywhere.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Mcgriddles, Big Mac, Happy Meal, Mccafé Caramel Iced Coffee, French Fries
Went through the drive thru to buy my son a happy meal and I always double check for the sauce because the staff constantly forgets to put it in the box. When I asked if it was in there I got a blank stare. So since I didn’t get an answer, I opened the box and to my surprise they got the order right! I thanked the associate, and told her to have a good day, and again another blank stare as she shut the window. I paid $11.75 for a happy mean and an attitude. I won’t be spending my money here anymore Burger King in Kerman has nicer employees I’ll go there instead.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Mcnuggets
Excellent flavor and very good service thanks to its
Atmosphere: 5
Food: 5
Service: 5
Was ok . Got our order
Atmosphere: 3
Food: 3
Service: 3
Food service and location are gd for
Atmosphere: 3
Food: 3
Service: 3
Went to curbside checked in and forgot about
Atmosphere: 2
Food: 3
Service: 1
It was very fast
Atmosphere: 5
Food: 5
Service: 5
I yum yum Monday left me broken skibidi rizz with a grimace shake gyaTTT from Ohio and im a alpha male with 15 e kittensVegetarian options: Veggietales
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, World Famous Fries, Big Mac
I ordered a Large Ice Carmel Macchiato and what I got was hot coffee with ice to the person who made my drink today. Proverbs 17:22: "A joyful heart is good medicine, but a crushed spirit dries up the bones." Have a blessed day ???
Closed early, times are inaccurate or they all clocked out early, if I have to go inside because yall f up its not fast
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very fast and friendly staff willing to help with any thing .Parking: Plenty of space with easy front door accessWheelchair accessibility: There is plenty of room for customers who have a wheelchair. Easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Breakfast with Hotcakes, Egg Mcmuffin, Mcdouble, Big Breakfast
They are very quick on drive
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
I went through the drive thru to order food and was told to park in the front so they could bring it out to me. After 40 minutes, my food had not been brought out to me and they closed the store and the drive thru. I went to the door with my receipt to try and show them that I had not received my food, but I was ignored. Afterwards I called the store and explained my situation. The person told me that he would not be able to give me my food because they did not have it and they could not refund me because they already closed the registers. I was told that they told multiple cars to go to the front and park and mine just got forgotten. This is poor service considering I waited over 40 minutes for an order I paid for, and never received it and could not be refunded.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive thru and was told that they didn’t have any large cups they only had small cups for the same price which turned out to be a little McCafé water cup. They tried to sell me for $1.40 asked the manager if he could do something and said no it’s either we get the drink or not. This place is terrible wouldn’t recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
Employees need more training on how to wait on people. Listening to the customer when placing an order goes a long way in getting orders correct. And customer services needs improvement when greeting customers. A smile, I will be with you in a minute, thank you for waiting is all it takes to make customers happy. I believe this all falls on management to make sure employees are doing this.Wheelchair accessibility: Wide entrance doors to building, bathrooms and access to tables for wheelchairs.
Atmosphere: 4
Food: 4
Service: 3