El Pollo Loco

1171 W Whittier Blvd, La Habra
(562) 694-4430

Recent Reviews

Erik Moreno

Normally don’t post reviews but felt it was necessary. Walked in and was instantly greeted by the staff. I was happy to see everything properly maintained and organized. Ordered multiple items and all were top tier. Seems like this location has gone through some management changes and I’m all for it. Definitely will be returning again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Taco Al Carbon, Pollo Bowl, Burrito

Michelle Johnson

Good Place.

Atmosphere: 4

Food: 5

Service: 4

Beatriz Moreno

I always love coming to this location. It’s family owned, the customer service is amazing and the chicken is always fresh.

Atmosphere: 5

Food: 5

Service: 5

Debelmeis

The service gets 1 because i can't give it zero. The staff never listens they rush you to order never letting you finish a sentence. "Is that all .." no, it will be all when I say that's all please... Then they get the order wrong too.

Atmosphere: 3

Food: 5

Service: 1

Brandy Mares

My husband and I had a great experience here. Actually, it’s always been a nice store to come to.Today we came and (I’m gonna butcher her name, sorry) Seeklolli was patient and friendly. She made this visit even better. She had a very warm smile and definitely knows how to treat guests.Thanks a billion ✨

Food: 5

Service: 5

first last

I get takeout double chicken avocado salad w no corn. Generous amount of chicken every time.Under 10 bucks and is a great lunch or dinner meal optionDietary restrictions: Keto dietary restrictions are doable if watching carbs.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Avocado

A Z.

Every time I order, I ask for extra creamy cilantro dressing, and it's OK that I have to pay more. But when I get home from the drive-thru to find out it's not there, and have to drive back to get what I paid for, is extremely aggravating. Then when you leave a comment in the survey about the experience, there is no contact or compensation for the soggie burrito I had to eat since I wasted all that time going back to get what I paid for. You would think corporate would reach out and offer to compensate me for my time and soggy burrito. Dont think I'll be going back soon.

Jesse Moreno

I have been probably about 10 times through the drive thru, and EVERY single time, they have gotten my order wrong. Something is either missing or switched.A few times, I have gotten chicken that had been sitting there for a long time and it cold

Atmosphere: 3

Food: 3

Service: 1

Tricia B.

After picking up a mobile order we once again got home to discover no salad dressing or salsa was in the bag along with it. This seems to be a common occurrence with this location, as it has happened more than once. And although it doesn't seem like a big deal, it is. When asked if these items were in the bag and being reassured that they were, and then not finding them inside, it does tend to be a little infuriating, especially with a receipt stapled right to the bag. When i call to make a complaint and you tell me you're sorry and we can come back to pick them up, it's ridiculous. There shouldn't be a reason for me to have to come pick up anything that was supposed to be in the bag in to begin with, if indeed, the mobile order person is making sure everything's in the bag to begin with. So because this is the 8,986,00 time you've done it to me, I will no longer be ordering from your establishment, and will now make the one across town my preferred location.

Cindy L.

Great food value and service. Consistant taste thatalways great. Quick drive thru always completing the order correctly.

Gloria Greco

Fast service. Food delicious and well package for take out. Hot food is hot and cold food like coleslaw is always chilled. They do a great job!

FixHeatingAndCooling

I love my Grilled chicken! Sharing my favorite plate two breast and wing combo! Love my green brócoli and loco salad! Pretty fast service and the restaurant looks clean! My favorite place to grab dinner!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Avocado, Pollo Bowl

Paul M.

Not easy to be in the food industry today, but it's always nice to see you can be treated with respect and great food. Alvaro does a great job and hiring the correct staff.

Miss TT

I ordered ahead onlineMy food was ready when I arrived. You can't go wrong with a pollo bowl.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pollo Bowl

Sil B.

I just got home from picking up an 8 pc leg and thigh order at this location. The chicken was so burnt and dry it isn't even edible. I'm missing a large side order and the gravy to the mashed potatoes. I'm so disappointed and needless to say, I won't be returning ever...

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