El Pollo Loco

18292 Collier Ave, Lake Elsinore
(951) 674-1581

Recent Reviews

Diana Rojas

Food is good but

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: 3 Tacos Al Carbon Combo, 2 Piece Chicken Meal with Side Salad and Macaroni Cheese, Chips & Guacamole Large, Double Tostada

Lynn Jackson

Love the $5 pollo bowl more then enough food. Always helpful and fast service and they take EBT I will keep coming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pico De Gallo Medium, 5 Packs of Tortillas 10, Pinto Beans

Debra Aguayo

Great food, great service, kind employees!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Tostada, 3pc Chicken - Leg & Thigh Meal

Janet Lovo-Galdamez

Ordered a pollo bowl. It might as well be called a rice and beans bowl, I needed a microscope to see the chicken....very disappointed. I see Quality has come down everywhere.. not just here......so screw all the customers ...Let us pay more and get less....

Linda B.

The manager Juan and his crew are very friendly and very professional. Riley took my order, she was very friendly and helpful with the questions I had, Citlaly gave us the order, very friendly.The food is very tasty and it's alway made how my husband and I like it. The restaurant is very clean and a nice friendly atmosphere,a nice place to enjoy your meal by yourself or with family and friends. I recommend it.

Herb B.

The food in this location is perfect just like my wife and my self like it, very tasty and very presentable just like the pictures they have posted. The service was great, very friendly Riley took our order at the register, Citlaly gave us order , very friendly. The manager Juan is very friendly ,and he keeps a good atmosphere at the restaurant, very clean, a good place to come have lunch with friends and family. I recommend it!

B B.

I've enjoyed their food & servers, till today. I ordered in the drive thru. She (who takes order) did Not confirm. It was not busy. One car in front of mine. When I got to window, they did not get my order properly. They corrected but it. I truly think they had new employees & showed no interest in being correct. I've been going there over ten years & I was always please with employees until today.

Herb Barajas

Juan and his crew are very friendly and they take care of our order just like we like it.The restaurant is a good place to eat in, very clean and a good atmosphere.Parking: Plenty of parking including handicap.Kid-friendliness: There is always families eating with kids in the restaurant.Wheelchair accessibility: There are ramps to get to the door and is spacious inside for wheelchairs

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loco Side Salad, Two Churros, Double Chicken Avocado Salad, Pinto Beans

seaschell2013

Fast service. Food was good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Joshua Markell

Got food poisoning from this el pollo loco. Thought giving it another chance would be worth it. Not 3 days of sickness.

Carla T.

Once again bad luck here! I ordered a chicken avocado burrito and received a chicken bowl! Attitude was given after I informed them that the order was wrong! Just a typical management team blaming the customer.

Christopher Reedy

Great location as ervice on point and food was fresh and tasty.

Atmosphere: 5

Food: 5

Service: 5

Angelica C.

Fast service delicious food ! Friendly staff always smiling and recommend great items

christopher caldwell

They are great worker and i got my meals perfect order for my family and great foods thnks you!!! Come back for more for sure!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Avocado Salad

Chris Clark

Staff was very friendly upon arriving and food was amazing. Vero the manager I believe was very kind and efficient. Definitely will frequent this location

Atmosphere: 5

Food: 5

Service: 5

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