El Pollo Loco

21212 Bake Pkwy, Lake Forest
(949) 454-8312

Recent Reviews

Latrece Pratt

The service is good the food is ok. But why is plaster hanging from the ceiling and caution tape around the tables? I've been here on two different occasions a month apart and still the same.

Atmosphere: 1

Food: 3

Service: 4

Recommended dishes: Double Chicken Avocado Salad

Ken C

Great food and reasonably priced.

Atmosphere: 4

Food: 5

Service: 5

D K

This location is very locse to my job, and I got food from this place several times. I have never seen that they wash their hands before preparing food or use gloves. Last time, when I entered the store, a guy was sweeping the floor.He just took my order and prepare it with his dirty hands. I .will not go to this store again.

Food: 4

Service: 1

jim lewis

The food (Double Chicken Tostada Salad), as always, was delicious! The only negative was they forgot to give me my extra container of cilantro dressing, mistakes though, sometimes happen.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Bowl, Grilled Chicken, Tacos, Original Pollo Bowl, Avocado Chicken Salad, Double Chicken Avocado Salad

Andy Taylor

Always helpful friendly

Atmosphere: 4

Food: 4

Service: 4

Kimberly Kindred

I was on vacation and wanted to try the chicken. I’m glad that I did! The food was good and reasonably priced. The service was fast and the young man who took our order, Sergio was friendly and efficient. I would visit again:)!Kid-friendliness: My kids enjoyed the chicken as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Zacko Mengp

One of the worst tacos ever soggy thin bread and wired tasting

Atmosphere: 2

Food: 1

Service: 2

Jose Carbajal

The staff is super friendly and service here is great! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Joe V.

two pieces of chicken macaroni, rice and tortillas with a kick of Serrano Chile! perfect lunch

Admired Drunk V.

Horrible experience. Had to wait nearly 10 minutes before they took my order. Very unorganized. 3 registers and nobody cares to take my order. Ran out of ice tea and notified the supervisor and with the most unpleasant attitude,her response was "sorry we're out if you want to wait it's going to take 15 minutes". You would think after paying over $3 for a medium drink they will care to at least have ice tea avail. What is happening to M most Pollo loco stores? Seems like this organization is going to crap!

dantes maldito

For in peasr they serve people mmm I don't know how to explain it but they should look for another option I don't recommend

Atmosphere: 1

Food: 1

Service: 1

Crystal Lee

It was horrible. I went there to takeout eight chicken legs and when we got it they were so dry! If you come across here I recommend just walking straight out and never come back.

Atmosphere: 2

Food: 1

Service: 1

Omar S.

I love coming to this location especially seeing how quick they are with their service I usually wait 2 minutes for my order to be called, their food is very delicious great taste juicy. I love how this location always is happy and giving good vibes since the moment you walk in definitely worth the drive to come to this location!

Andrian Kuch

Good experience in this restaurant. The chicken is well seasoned and cooked perfectly.

Atmosphere: 5

Food: 5

Service: 5

martha garrido

Definitely need go back to my favorite place to the toro

Atmosphere: 5

Food: 5

Service: 2

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