Sushi Lady

22351 El Toro Rd, Lake Forest

Recent Reviews

djklaguna

This past Sat.Aug.26h I ordered take out sushi and got food poisoning from some kind of bacteria such as salmonella or listeriosis causing me to have nausea and vomiting. "I reported this right away to the owner (GRACE) and she was apathetic and indifferent and seemed very detached from my reported incident. I should ad that I have been a loyal customer for years , very concerning that an owner did not care.

steventO416FE

My girlfriend and I visited this location at 7:30 to 8:00 p.m. on a sunday. The staff seemed very unorganized even though they were not unreasonably busy. They sat us next to two mid 20s males who were obviously extremely intoxicated however the server continued to over serve and bring three more bottles of sake. And you guessed it, the inebriated males continued to get aggressive with their behavior and started to walk around and annoy and talk to other patrons. One of them tried to talk to me and I told him I did not want to speak to him. This of course set them off. I had to take control of the situation and they finally left after telling them we'd call the police if they didn't leave. During all of these actions, the staff do not take control of the situation of the two overly intoxicated customers in their establishment. On top of this while we were watching the drunks make a fool of themselves and annoy other patrons, it took 45 minutes for our miso and edamame to simply get there. Within the hour we finally got all of our food and the food was okay. The server continued to bring drinks to the inebriated patrons. Under California law, it is a misdemeanor for an establishment to continue to serve alcoholic beverages to obviously inebriated or intoxicated patrons. The staff at this location did not directly cause the disturbance that these two males did, but they enabled it and allowed it to happen. Even when the two males caused the disturbance, they did nothing to intervene or to stop it. I asked several servers for the name and phone number of the owner and they said they would get it to me, but they never did. One older female staff was pointed out to me by a server to be the owner and I confronted her asking her who the owner of the establishment was and she said she is not. I asked for the name and number of the restaurant and she said she did not know. I had to ask several times for the name and number of the owner of the restaurant, and she finally gave me the name of Anne. It was obvious this female I was talking to was a manager or owner of the restaurant and refused to talk to me about the situation that I occurred. Please stay away from this location. They caused an unsafe situation, were un professional, unorganized, and overall a poor service.

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