Long lines, slow service and the worse fries. Waited 15 mins for cold fries. You would expect paying 5 dollars for large fries that they would at least be hot and not rock cold hard
Food: 1
Service: 1
Patrick King
What happened to this place? Took nearly 20 minutes for a simple chicken biscuit value meal to finally be ready just because I ordered dine-in on one of those kiosks. Now this place is poorly trained and understaffed. Avoid at all cost!!
Atmosphere: 1
Food: 2
Service: 1
Kristyl Parks
The original best place and fast quick food me and my family eat at least every other day great service never fails.
Atmosphere: 5
Food: 4
Service: 4
Dennis West
Finished working and rushed to McDonalds because I was very hungry. Arrived 10 min to closing and they refused me service. The manager there was condensending. Said, " Didn't care if I was hungry or not." Company policy. Very unempathetic and cold. No wonder this place is a 3 star review. It's the way they treat their customers. Manager was Darryl. When I asked his name for this review, he seemed proud that he didn't serve me. Smiled at me. He really bummed me out and he knew itWe need restaurants that care for the community that supports them. Sad.
Atmosphere: 1
Food: 1
Service: 1
Patrice martell
Worst fries ever. They were cold, hard and tasted like they had been left out for a long time. My cheese burgers were really cold too.
Atmosphere: 1
Food: 1
Service: 1
lacelt67
My go-to is quarter pounder deluxe as I find that it’s usually the freshest burger you get at a McDonald’s. Not here. Meat wasn’t even heat lamp warm. Adding insult was large fries about half full. Not the first time this restaurant has disappointed. Avoid.
Atmosphere: 2
Food: 2
Service: 3
Amanda M
I always get a coffee here before work for the past few years and they've always been helpful and kind. I always get my order fast. When I have the time to order food it's always prepared fresh and it's delicious.
Atmosphere: 5
Food: 5
Service: 5
Max Stop racism
I had a great experience at this McDonald's super fast service had to be at work in 15 minutes and boom 4 minutes later food in hand and off to work great customer service ?!!!
Bad. Wrong order etc. do not go to this location cause it's poorly run. They charged me stuff that they didn't give me and then I had to ask for a refund ................
In the past my dine-in meals were either slow service or wrong service, but today it was NO Service! Several people were given their take-out deliveries at the counter behind the checkout, but Nobody Ever Came to help my friend and me place our orders. Even an Uber Eats driver was kept waiting 10 minutes; still, nobody ever came to the counter. My friend and I decided if the staff was going to waste their time and not get to the counter, we would not waste our time by staying.We both love McDonald's Filet 'O Fish sandwiches, but how can you enjoy a great product when staff never comes to let your order it?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: dbl Filet-O-Fish
Mr D.
To start, the customer service was pretty good. Unfortunately the food was not great. The 2 minute drive back to where we were eating and all of the food was cold. And cheeseburgers were overflowing with ketchup to the point of being all over the outside of the bun. Messy cold burgers and cold fries. And nuggets had no sauce even though guy said the sauce was in the bag and even asked if I wanted ketchup or any other condiments besides the bbq sauce they said was already in bag, which it was not. Like I said, service was pretty good, staff seemed kind enough, but the end product was unsatisfactory.
Elise R.
Do not go to this McDonald's!!! Especially don't go to the drive thru. It takes FOREVER. The boys working there don't seem to know wtf they are doing. I went thru the drive through which took a very long time. Discovered the burger I got had no sauce (ketchup/mayo) and missing pickles. I had to go back through to get another burger made correctly. It took even longer waiting forever to get served. When I told the kid at the drive through the burger was made wrong, being a smart Alec , he said he didn't make the burger instead of just apologizing for the inconvenience. After finally getting back to the window. I was given a remade burger that was also wrong. Another burger was given to me again and that one was wrong (not even the same burger I ordered)!! I must have spent at least an HOUR at that stupid drive thru and never got what I paid for.
Bee A.
I live in Bellflower and as much as I hate driving I will drive to this mc Donald's. Been coming to this one since I moved out here 4 years ago and the customer service is always great. Manager is amazing. Food is always well cooked . It's hard to be consistent as they are. Appreciate their hard work!
Carolyn N.
I don't come to this McDonald's location often, and for good reason. I've had a few mishaps here with wrong orders, long wait times, etc.On my second to last visit here, I ordered via their mobile app, and when I came to pick up my order via the drive-thru they informed me that they had run out of meat. So I couldn't use the app deal anywhere else, and the employee had told me that my order would be refunded by the next day but I ended up getting charged. I sent a message via their customer care contact form online, but corporate said I had to contact the store for a refund. However, when I contacted the store they told me that they don't handle app refunds and I'd have to contact corporate. There was a bit of back and forth, but after 3 or so attempts a manager from the store finally got back to me and informed me I could come in store to pick up the order I didn't get. A bit miffed because I had to drive back and forth, and they didn't offer anything to make up for the time and gas I had wasted driving to and from locations, but in the end I really can't bring myself to get too angry at anyone.I know things happen, and the employees have always been very kind at this location so I understand they're doing their best.On my last visit here when I came to pick up the order I originally didn't get, I also decided to pick up another order via their drive-thru. I got a quarter pounder with cheese and big mac. The wait was insanely long even though there were only a few cars in front of me. However, I was pleasantly surprised when the employee at the window offered me a soft drink for free, which I gladly took them up on, for the long wait.That being said I will hard avoid coming to this place in the future.
Long lines, slow service and the worse fries. Waited 15 mins for cold fries. You would expect paying 5 dollars for large fries that they would at least be hot and not rock cold hard
Food: 1
Service: 1
What happened to this place? Took nearly 20 minutes for a simple chicken biscuit value meal to finally be ready just because I ordered dine-in on one of those kiosks. Now this place is poorly trained and understaffed. Avoid at all cost!!
Atmosphere: 1
Food: 2
Service: 1
The original best place and fast quick food me and my family eat at least every other day great service never fails.
Atmosphere: 5
Food: 4
Service: 4
Finished working and rushed to McDonalds because I was very hungry. Arrived 10 min to closing and they refused me service. The manager there was condensending. Said, " Didn't care if I was hungry or not." Company policy. Very unempathetic and cold. No wonder this place is a 3 star review. It's the way they treat their customers. Manager was Darryl. When I asked his name for this review, he seemed proud that he didn't serve me. Smiled at me. He really bummed me out and he knew itWe need restaurants that care for the community that supports them. Sad.
Atmosphere: 1
Food: 1
Service: 1
Worst fries ever. They were cold, hard and tasted like they had been left out for a long time. My cheese burgers were really cold too.
Atmosphere: 1
Food: 1
Service: 1
My go-to is quarter pounder deluxe as I find that it’s usually the freshest burger you get at a McDonald’s. Not here. Meat wasn’t even heat lamp warm. Adding insult was large fries about half full. Not the first time this restaurant has disappointed. Avoid.
Atmosphere: 2
Food: 2
Service: 3
I always get a coffee here before work for the past few years and they've always been helpful and kind. I always get my order fast. When I have the time to order food it's always prepared fresh and it's delicious.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this McDonald's super fast service had to be at work in 15 minutes and boom 4 minutes later food in hand and off to work great customer service ?!!!
Atmosphere: 4
Food: 5
Service: 5
Fast service and
Food: 5
Service: 5
Recommended dishes: Mccafé Caramel Iced Coffee, Hash Browns, Cheeseburger, Large Fries
Bad. Wrong order etc. do not go to this location cause it's poorly run. They charged me stuff that they didn't give me and then I had to ask for a refund ................
Restaurantji Recommends
In the past my dine-in meals were either slow service or wrong service, but today it was NO Service! Several people were given their take-out deliveries at the counter behind the checkout, but Nobody Ever Came to help my friend and me place our orders. Even an Uber Eats driver was kept waiting 10 minutes; still, nobody ever came to the counter. My friend and I decided if the staff was going to waste their time and not get to the counter, we would not waste our time by staying.We both love McDonald's Filet 'O Fish sandwiches, but how can you enjoy a great product when staff never comes to let your order it?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: dbl Filet-O-Fish
To start, the customer service was pretty good. Unfortunately the food was not great. The 2 minute drive back to where we were eating and all of the food was cold. And cheeseburgers were overflowing with ketchup to the point of being all over the outside of the bun. Messy cold burgers and cold fries. And nuggets had no sauce even though guy said the sauce was in the bag and even asked if I wanted ketchup or any other condiments besides the bbq sauce they said was already in bag, which it was not. Like I said, service was pretty good, staff seemed kind enough, but the end product was unsatisfactory.
Do not go to this McDonald's!!! Especially don't go to the drive thru. It takes FOREVER. The boys working there don't seem to know wtf they are doing. I went thru the drive through which took a very long time. Discovered the burger I got had no sauce (ketchup/mayo) and missing pickles. I had to go back through to get another burger made correctly. It took even longer waiting forever to get served. When I told the kid at the drive through the burger was made wrong, being a smart Alec , he said he didn't make the burger instead of just apologizing for the inconvenience. After finally getting back to the window. I was given a remade burger that was also wrong. Another burger was given to me again and that one was wrong (not even the same burger I ordered)!! I must have spent at least an HOUR at that stupid drive thru and never got what I paid for.
I live in Bellflower and as much as I hate driving I will drive to this mc Donald's. Been coming to this one since I moved out here 4 years ago and the customer service is always great. Manager is amazing. Food is always well cooked . It's hard to be consistent as they are. Appreciate their hard work!
I don't come to this McDonald's location often, and for good reason. I've had a few mishaps here with wrong orders, long wait times, etc.On my second to last visit here, I ordered via their mobile app, and when I came to pick up my order via the drive-thru they informed me that they had run out of meat. So I couldn't use the app deal anywhere else, and the employee had told me that my order would be refunded by the next day but I ended up getting charged. I sent a message via their customer care contact form online, but corporate said I had to contact the store for a refund. However, when I contacted the store they told me that they don't handle app refunds and I'd have to contact corporate. There was a bit of back and forth, but after 3 or so attempts a manager from the store finally got back to me and informed me I could come in store to pick up the order I didn't get. A bit miffed because I had to drive back and forth, and they didn't offer anything to make up for the time and gas I had wasted driving to and from locations, but in the end I really can't bring myself to get too angry at anyone.I know things happen, and the employees have always been very kind at this location so I understand they're doing their best.On my last visit here when I came to pick up the order I originally didn't get, I also decided to pick up another order via their drive-thru. I got a quarter pounder with cheese and big mac. The wait was insanely long even though there were only a few cars in front of me. However, I was pleasantly surprised when the employee at the window offered me a soft drink for free, which I gladly took them up on, for the long wait.That being said I will hard avoid coming to this place in the future.