I LOVEEEEEE PIZZA HUT. IF YOU WANT DELICIOUS PIZZA AND YOUR ORDER TO BE READY ON TIME, PLEASE VISIT THIS AMAZING LOCATION. I place my order earlier that morning, and my food was ready the moment I walked into pick it up. Thank you to the wonderful sales representative, she was extremely polite and provide a great customer service.
Wished I could’ve gotten his name. I went on a Saturday night 2/24/2024 around 10pm had such a pleasant visit as a delivery driver. He also gave me a pizza bag never had someone offered me one of those. Thank you so much!!!!!
Atmosphere: 5
Food: 5
Service: 5
Carlos Ortega
It's Superbowl Sunday and i specifically came in to place my order in person to avoid issues. I wait 20 min for my order, only to find out they place banana peppers instead of bell peppers! I'm waiting another 20 minutes, but it's still not ready! Pre game and Kickoff have past and I'm very upset!! Please avoid this place. I came here an hour before the Superbowl and i missed kickoff and time with family.
Atmosphere: 1
Service: 1
Leigh
It was late 10:00 and we were craving pizza. Tried to order on the Pizza Hut website but the website was acting up. Tried to use there app but that was acting up. Ordering through DoorDash was going to be double. So I resorted to calling this location on South St. By this point it’s 10:10 and a girl answers asks if I would like pick up or delivery. I responded delivery. (Mind you the weather is rainy so we planned on a big tip) She proceeds to state they aren’t taking any orders because they are closing soon. I asked if they were closing at 11pm. She confirmed and said “but we’re closing early because we have no dough.”Yes.So one star all around as customer service was below standards at this location.
Atmosphere: 1
Food: 1
Service: 1
Kapi Lauriano Heath
Parking: ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Cinnabon Mini Rolls, Breadsticks, Icing Dip
ROGER MOORE
It's ?
Yolo Swaggins
the pizza slaps
Monica V.
Do not order from this place. There is some fraudulent activity either with the app or employees. I placed order on mobile app, and when my order was significantly delayed, I called to check. I was informed my pizza was delivered to a completely unknown address because I had called to change the address! The manager refused to fulfill my order or provide me with a credit/refund. I was rudely informed that I had to deal with corporate number. Extremely concerned at security of the app, and the security measures in place to modify orders. Why would I call in to change an address if I made the decision to use mobile app for my order to begin with?? Nor was I ever notified of the change, zero notification to confirm. Additionally, I have a history of ordering via mobile app, and have zero history of ever having any issues. Rather than giving the customer the benefit of the doubt that this was some sort of fraud, I was completely dismissed by the store. Be careful when ordering from this store, and the app. Something fishy happening. I did file a formal complain, and requesting a call. Will update once I here from them. Luckily, Corp agreed to refund the charges, but the concern with the safety of the app and unacceptable customer service is still pending. Unbelievable!UPDATE (5 days later): I wrote and email to [email protected] and have yet to hear back from anyone. I just emailed them a follow up email today requesting a response. I will if and when they contact me. Additionally, they still charged my CC contrary to corporate telling they were not. Luckily, as an Amex customer, I am able to dispute.
Pamela C.
They automatically add a Service Fee to your order even for pickup. WTF the dummy worker said they do this so they don't have to raise the prices..LAIR LAIR The prices did go up and on the website it says because the cost to do business in Cali is so expensive..then LEAVENEVER GOING BACK..Pappa John's is now my favorite
Fredalyn P.
Website isn't user friendly. Called in the order for take out. Place could have been cleaner & they forgot an order of breadsticks. The girls crave their stuffed crust. So I'll be keeping my fingers crossed to see if the take the "credit" they say they added to my number on file.
Terrible terrible, nasty horrible nasty awful place!, lots of people getting sick and just nasty place!
Mari Hill
Veggie delight had VERY sparse green pepper and black olive.Other half of mushroom equally as sparse. Min cheese and min sauce.Pizza was dry. $27.00 for one large pizza.These folks have lost my business.
Jason G.
Today I ordered from this location hoping to get a better pizza then the Pizza Hut by my house. Nope. I got the same crappy pizza. I ordered the original style pizza and was given the hand tossed pan style, not what I ordered but was told they are the same. Then they told me I will make you another pizza for more $$ how are you going to charge people for more pizza when you didn't give the customer what they ordered in the first place. Shame on Pizza Hut, this is the second time that this has happened at different locations. Poor customer service skills on the manager telling the customer they are wrong. I would give 0 stars but it's not available
AnnaMarie Lesh
I have ordered pizzas in the past with light cheese but this time we struggled to see any cheese. The pizzas were almost all sauce. Quite a disappointment.
I LOVEEEEEE PIZZA HUT. IF YOU WANT DELICIOUS PIZZA AND YOUR ORDER TO BE READY ON TIME, PLEASE VISIT THIS AMAZING LOCATION. I place my order earlier that morning, and my food was ready the moment I walked into pick it up. Thank you to the wonderful sales representative, she was extremely polite and provide a great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Pizza Hut, Triple Chocolate Brownie, Breadsticks, Veggie Lovers Pizza, Marinara
Wished I could’ve gotten his name. I went on a Saturday night 2/24/2024 around 10pm had such a pleasant visit as a delivery driver. He also gave me a pizza bag never had someone offered me one of those. Thank you so much!!!!!
Atmosphere: 5
Food: 5
Service: 5
It's Superbowl Sunday and i specifically came in to place my order in person to avoid issues. I wait 20 min for my order, only to find out they place banana peppers instead of bell peppers! I'm waiting another 20 minutes, but it's still not ready! Pre game and Kickoff have past and I'm very upset!! Please avoid this place. I came here an hour before the Superbowl and i missed kickoff and time with family.
Atmosphere: 1
Service: 1
It was late 10:00 and we were craving pizza. Tried to order on the Pizza Hut website but the website was acting up. Tried to use there app but that was acting up. Ordering through DoorDash was going to be double. So I resorted to calling this location on South St. By this point it’s 10:10 and a girl answers asks if I would like pick up or delivery. I responded delivery. (Mind you the weather is rainy so we planned on a big tip) She proceeds to state they aren’t taking any orders because they are closing soon. I asked if they were closing at 11pm. She confirmed and said “but we’re closing early because we have no dough.”Yes.So one star all around as customer service was below standards at this location.
Atmosphere: 1
Food: 1
Service: 1
Parking: ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Hut, Cinnabon Mini Rolls, Breadsticks, Icing Dip
It's ?
the pizza slaps
Do not order from this place. There is some fraudulent activity either with the app or employees. I placed order on mobile app, and when my order was significantly delayed, I called to check. I was informed my pizza was delivered to a completely unknown address because I had called to change the address! The manager refused to fulfill my order or provide me with a credit/refund. I was rudely informed that I had to deal with corporate number. Extremely concerned at security of the app, and the security measures in place to modify orders. Why would I call in to change an address if I made the decision to use mobile app for my order to begin with?? Nor was I ever notified of the change, zero notification to confirm. Additionally, I have a history of ordering via mobile app, and have zero history of ever having any issues. Rather than giving the customer the benefit of the doubt that this was some sort of fraud, I was completely dismissed by the store. Be careful when ordering from this store, and the app. Something fishy happening. I did file a formal complain, and requesting a call. Will update once I here from them. Luckily, Corp agreed to refund the charges, but the concern with the safety of the app and unacceptable customer service is still pending. Unbelievable!UPDATE (5 days later): I wrote and email to [email protected] and have yet to hear back from anyone. I just emailed them a follow up email today requesting a response. I will if and when they contact me. Additionally, they still charged my CC contrary to corporate telling they were not. Luckily, as an Amex customer, I am able to dispute.
They automatically add a Service Fee to your order even for pickup. WTF the dummy worker said they do this so they don't have to raise the prices..LAIR LAIR The prices did go up and on the website it says because the cost to do business in Cali is so expensive..then LEAVENEVER GOING BACK..Pappa John's is now my favorite
Website isn't user friendly. Called in the order for take out. Place could have been cleaner & they forgot an order of breadsticks. The girls crave their stuffed crust. So I'll be keeping my fingers crossed to see if the take the "credit" they say they added to my number on file.
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Terrible terrible, nasty horrible nasty awful place!, lots of people getting sick and just nasty place!
Veggie delight had VERY sparse green pepper and black olive.Other half of mushroom equally as sparse. Min cheese and min sauce.Pizza was dry. $27.00 for one large pizza.These folks have lost my business.
Today I ordered from this location hoping to get a better pizza then the Pizza Hut by my house. Nope. I got the same crappy pizza. I ordered the original style pizza and was given the hand tossed pan style, not what I ordered but was told they are the same. Then they told me I will make you another pizza for more $$ how are you going to charge people for more pizza when you didn't give the customer what they ordered in the first place. Shame on Pizza Hut, this is the second time that this has happened at different locations. Poor customer service skills on the manager telling the customer they are wrong. I would give 0 stars but it's not available
I have ordered pizzas in the past with light cheese but this time we struggled to see any cheese. The pizzas were almost all sauce. Quite a disappointment.