I paid $50 for a SIX INCH CAKE, and when we served it, no one ate the cake part at all. It was dry and actually burnt. The ice cream part was fine, but FIFTY DOLLARS?! Don't order a cake from here! Go to Cold Stone and get better service and a cake people will actually eat.
Atmosphere: 3
Food: 1
Service: 2
Tori Simpkin
Quick service and delicious ice cream drinks.
Atmosphere: 5
Food: 5
Service: 5
Keela Williams
Worst brownie sundae no whip cream or cherry . Tiny scoops of ice cream I couldn’t even tell my hot fudge topping was in there ..
Trisha Waln
Excellent service! Friendly and courteous. Excellent ice cream and amazing sundaes! Need to go more often!!
Atmosphere: 5
Food: 5
Service: 5
Hagan Dalton
Chocolate Chip Cookie Dough!
Linda Zeilinger
Double scoop hot fudge was great. Service friendly and quick.
Jerry V.
Very helpful employee showed me cakes that were perfect. Highly recommend. Good location with parking.
Brielle C.
Extremely bad customer service! We were waiting in line and Tyler ignored us and went to the people behind us, when we tried to speak with him he ignored us!!!! Worst customer service, if you don't want to work a service job find a new one
Ed
Not the best customer service. Walked in and witnessed the employee being really rude to a customer. Good thing they are not in the East Lancaster area…
Melvin Vargas
Terrible service by an employee named Mel. Dragged her feet every step of the way.
I ordered a freeze and they said they don’t have sprite to make it, but they had bottles of sprite for sale. Asked if they could use that and was told I would have to pay for the sprite AND the cost of the freeze. This is the second time that has happened. I used to work there and I don’t recall ever doing that to people.
Elizabeth Dunn
The cakes are so tasty and yummy.
Eddie Figueroa
Not the best customer service. Good thing they are not in the East Lancaster area…
Working Man
I’ll never give them my business again. Manager is rude and condescending. Turned something very simple into a scene unnecessarily. Very unprofessional.
Kristy Rose
Was driving around decided hey why not get ice cream so I came across this baskin robins and I'm glad I did! The workers were very friendly and my ice cream was as good as I had pictured it! Variety of flavors I wanted to try so many but I decided to get a regular recess ice cream and it was so good! Keep it up and I'll definitely scoop by again! (No pun intended)
I paid $50 for a SIX INCH CAKE, and when we served it, no one ate the cake part at all. It was dry and actually burnt. The ice cream part was fine, but FIFTY DOLLARS?! Don't order a cake from here! Go to Cold Stone and get better service and a cake people will actually eat.
Atmosphere: 3
Food: 1
Service: 2
Quick service and delicious ice cream drinks.
Atmosphere: 5
Food: 5
Service: 5
Worst brownie sundae no whip cream or cherry . Tiny scoops of ice cream I couldn’t even tell my hot fudge topping was in there ..
Excellent service! Friendly and courteous. Excellent ice cream and amazing sundaes! Need to go more often!!
Atmosphere: 5
Food: 5
Service: 5
Chocolate Chip Cookie Dough!
Double scoop hot fudge was great. Service friendly and quick.
Very helpful employee showed me cakes that were perfect. Highly recommend. Good location with parking.
Extremely bad customer service! We were waiting in line and Tyler ignored us and went to the people behind us, when we tried to speak with him he ignored us!!!! Worst customer service, if you don't want to work a service job find a new one
Not the best customer service. Walked in and witnessed the employee being really rude to a customer. Good thing they are not in the East Lancaster area…
Terrible service by an employee named Mel. Dragged her feet every step of the way.
Restaurantji Recommends
I ordered a freeze and they said they don’t have sprite to make it, but they had bottles of sprite for sale. Asked if they could use that and was told I would have to pay for the sprite AND the cost of the freeze. This is the second time that has happened. I used to work there and I don’t recall ever doing that to people.
The cakes are so tasty and yummy.
Not the best customer service. Good thing they are not in the East Lancaster area…
I’ll never give them my business again. Manager is rude and condescending. Turned something very simple into a scene unnecessarily. Very unprofessional.
Was driving around decided hey why not get ice cream so I came across this baskin robins and I'm glad I did! The workers were very friendly and my ice cream was as good as I had pictured it! Variety of flavors I wanted to try so many but I decided to get a regular recess ice cream and it was so good! Keep it up and I'll definitely scoop by again! (No pun intended)