Very disappointed in Maribel’s! there service today was so horrible the girl that took our order was rude she hung up on me twice, and when I did speak with her she kept putting me on hold and would completely forget that I was even on the line finally after the fourth attempt I called in and ordered my food at 12:15 and my food was not ready until 1:15 normally I don’t mind waiting especially if the food is good! but I order chilaquiles and they were extremely dry no sauce in the photo I had to add sauce that’s how dry they were! the beans tasted canned and I have had their chilaquiles before and what a big difference, they were not good! And honestly for what I paid and waited for! And the service they gave me was terrible! That would be the last time I eat there! They lost a loyal customer! That picture was only 10 minutes after they handed to me! It looks like it’s been there over night!
Atmosphere: 1
Food: 1
Service: 1
Toni Rauda
Amazing and
Atmosphere: 5
Food: 5
Service: 5
France Vasco
Fat guy with glasses is not doing this business justice.Proper training in customer service would be helpful or this establishment will keep loosing customers.
Paula Rai
Best tamales in the area by far! They are enormous! The masa is seasoned and not bland and they FILL the tamales with so much delicious meat! From end to end! I can only eat half of one.The people are extremely friendly and you can tell they really believe in the quality of their food. ????
Atmosphere: 3
Food: 5
Service: 5
Chucky
The fat guy with glasses is super rude and asked me to leave because I told him his birria has gone bad and still expected me to eat it even after it smelled rotten and his waitress also agreed with me. Mind you I had literally been there less than 10 minutes and he already said to go else where. He refused to get me something else because he said this was a LOSS for him even though you can clearly smell the food had gone bad. What should I have done, eaten it and get food poisoning? Unfortunately he’s the owner. So disappointed don’t waste your time or money here horrible customer service and very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Our Home
Rude customer service! Will not be coming back.
Atmosphere: 1
Food: 3
Service: 1
Martha Mendoza
Maribels is such a hidden gem. They have the best authentic food in the AV. I love their huaraches de asada, pambazos, pupusas and tamales and we recently discovered we love the coffee cake! The green chicken tamales even come with an extra side of green salsa that tastes so good if you pour it on top. They literally never miss and the food is always good, I feel like I’m eating my moms home cooking everytime I order.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Tamale, Huarache, Coffee Cake
Michelle Jacobs
I’ve been going to Maribels bakery for years. Never had a problem with them, and the cakes have always been beautiful and delicious.Recently I made an order for my wife’s birthday and was told that they had a new owner. The pricing was insane compared what it used to be, and I was called last minute and told that they had to cancel my order. This place isn’t what it used to be, and their customer service is horrendous.
Atmosphere: 1
Food: 3
Service: 2
joe welling
Breakfast was outstanding! Husband and wife breakfast choice was so much we had to take home! We will be back!Vegetarian options: So many choices!Kid-friendliness: High chair and friendly staffWheelchair accessibility: Easy entranceDietary restrictions: Just ask!
Atmosphere: 5
Food: 5
Service: 5
kelly hunziker
I got my daughters cake for her birthday was really just ok no decorations and dry. They have all types of food here maybe they should have just focused on actual bakery then things would have been better but seems like the have a ton of whatever food.
Maribel’s bakery makes some of the best pupusas! They are seasoned so well and are so delicious! I highly recommend this place! ❤️
Audrey Rebecca
I heard the pupusas were good here. They were right.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pupusa
Lourdes G.
I WAS THERE THIS MORNING AND WITNESS THAT THE GUY THAT WAS GETTING ORDERS AT THE REGISTER . A MAN WEARING AN ORANGE COLOR CONSTRUCTION SHIRT ON WAS DENIED SERVICE JUST FOR THAT COLOR. SO WE WALK OUT OF MARIBELS RESTAURANT. NEVER AGAIN WILL WE BUYING FOOD FROM HERE. I DONT KNOW IF HE IS THE OWNER OR WORKER.
Bri Aiken
The guy answering the phone is EXTREMELY rude. I started off saying good morning and he responded with I have to block this number and then he hung up on me! I tried calling back several times but he didn't answer. So I used my house phone, he answered and I told him I was trying to place an order why did he hang up? He said I hung up on him?! Whatever can I place and order? He said fine then you will have to wait, then placed me on hold for 5 minutes. I was upset so I decided to wait and ask for his name. Nope he just hung up on me again. The sad part is we ordered all the time from here, the pupusas are actually good, but this guy is TERRIBLE and hurting the business.
Nicole “Nikki” Rexroade
The guy in the front needs to go, he's rude and thinks he knows what he's doing. I have gotten cakes from here for years and all of a sudden they don't do anything I asked... he puts his hand up and stops me from talking just to show me an 8 inch cake... and then goes on to tell me the cake I show him is fondant and they don't do that, which, I know, that's why I chose a picture I knew was frosting... Anyways he's a problem for this place I only come back for the people in the back!
Very disappointed in Maribel’s! there service today was so horrible the girl that took our order was rude she hung up on me twice, and when I did speak with her she kept putting me on hold and would completely forget that I was even on the line finally after the fourth attempt I called in and ordered my food at 12:15 and my food was not ready until 1:15 normally I don’t mind waiting especially if the food is good! but I order chilaquiles and they were extremely dry no sauce in the photo I had to add sauce that’s how dry they were! the beans tasted canned and I have had their chilaquiles before and what a big difference, they were not good! And honestly for what I paid and waited for! And the service they gave me was terrible! That would be the last time I eat there! They lost a loyal customer! That picture was only 10 minutes after they handed to me! It looks like it’s been there over night!
Atmosphere: 1
Food: 1
Service: 1
Amazing and
Atmosphere: 5
Food: 5
Service: 5
Fat guy with glasses is not doing this business justice.Proper training in customer service would be helpful or this establishment will keep loosing customers.
Best tamales in the area by far! They are enormous! The masa is seasoned and not bland and they FILL the tamales with so much delicious meat! From end to end! I can only eat half of one.The people are extremely friendly and you can tell they really believe in the quality of their food. ????
Atmosphere: 3
Food: 5
Service: 5
The fat guy with glasses is super rude and asked me to leave because I told him his birria has gone bad and still expected me to eat it even after it smelled rotten and his waitress also agreed with me. Mind you I had literally been there less than 10 minutes and he already said to go else where. He refused to get me something else because he said this was a LOSS for him even though you can clearly smell the food had gone bad. What should I have done, eaten it and get food poisoning? Unfortunately he’s the owner. So disappointed don’t waste your time or money here horrible customer service and very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Rude customer service! Will not be coming back.
Atmosphere: 1
Food: 3
Service: 1
Maribels is such a hidden gem. They have the best authentic food in the AV. I love their huaraches de asada, pambazos, pupusas and tamales and we recently discovered we love the coffee cake! The green chicken tamales even come with an extra side of green salsa that tastes so good if you pour it on top. They literally never miss and the food is always good, I feel like I’m eating my moms home cooking everytime I order.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Tamale, Huarache, Coffee Cake
I’ve been going to Maribels bakery for years. Never had a problem with them, and the cakes have always been beautiful and delicious.Recently I made an order for my wife’s birthday and was told that they had a new owner. The pricing was insane compared what it used to be, and I was called last minute and told that they had to cancel my order. This place isn’t what it used to be, and their customer service is horrendous.
Atmosphere: 1
Food: 3
Service: 2
Breakfast was outstanding! Husband and wife breakfast choice was so much we had to take home! We will be back!Vegetarian options: So many choices!Kid-friendliness: High chair and friendly staffWheelchair accessibility: Easy entranceDietary restrictions: Just ask!
Atmosphere: 5
Food: 5
Service: 5
I got my daughters cake for her birthday was really just ok no decorations and dry. They have all types of food here maybe they should have just focused on actual bakery then things would have been better but seems like the have a ton of whatever food.
Restaurantji Recommends
Maribel’s bakery makes some of the best pupusas! They are seasoned so well and are so delicious! I highly recommend this place! ❤️
I heard the pupusas were good here. They were right.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pupusa
I WAS THERE THIS MORNING AND WITNESS THAT THE GUY THAT WAS GETTING ORDERS AT THE REGISTER . A MAN WEARING AN ORANGE COLOR CONSTRUCTION SHIRT ON WAS DENIED SERVICE JUST FOR THAT COLOR. SO WE WALK OUT OF MARIBELS RESTAURANT. NEVER AGAIN WILL WE BUYING FOOD FROM HERE. I DONT KNOW IF HE IS THE OWNER OR WORKER.
The guy answering the phone is EXTREMELY rude. I started off saying good morning and he responded with I have to block this number and then he hung up on me! I tried calling back several times but he didn't answer. So I used my house phone, he answered and I told him I was trying to place an order why did he hang up? He said I hung up on him?! Whatever can I place and order? He said fine then you will have to wait, then placed me on hold for 5 minutes. I was upset so I decided to wait and ask for his name. Nope he just hung up on me again. The sad part is we ordered all the time from here, the pupusas are actually good, but this guy is TERRIBLE and hurting the business.
The guy in the front needs to go, he's rude and thinks he knows what he's doing. I have gotten cakes from here for years and all of a sudden they don't do anything I asked... he puts his hand up and stops me from talking just to show me an 8 inch cake... and then goes on to tell me the cake I show him is fondant and they don't do that, which, I know, that's why I chose a picture I knew was frosting... Anyways he's a problem for this place I only come back for the people in the back!