CHECK YOUR RECEIPT. I’m not normally one to complain, especially about fast food, but I went to pick up a sandwich on 3/14 around 4PM. First off the food was like frozen. More importantly though, when it was time to pay the screen prompted if I wanted to leave a tip. Normally I actually do leave a small tip for Subway employees. However, the employee was talking on the phone the whole time, and gave me like the smallest amount of meat. So no I didn’t feel like leaving a tip. I am absolutely certain I did not press a tip button, I just put my phone up for Apple Pay to skip it, she pressed something, and I noticed the price went up a bit. I thought maybe it was taxes or I was imagining it but it had already went through. After, she tried to keep the receipt but I asked for it. I checked and SHE TIPPED HERSELF 15% ($1.10) WITHOUT MY PERMISSION. I was so shocked and I’m not confrontational but I was so angry. I asked if you there was an automatic tip and she said “you must have selected it”, I was in a rush and I wasn’t going to let her gaslight me if I did or did not tip over a dollar. So I asked for more meat because if she’s going to skimp me I’m getting something out of it too. I was going to let it go but I’m honestly wondering how long she’s been doing this scam for. I am going to complain because that is so wrong. And it’s crazy because if she just did her job right I would have left a better tip.
Atmosphere: 1
Food: 1
Service: 1
Cowboy Keoboondara
Vegetarian options: Bad customer service ever
Service: 1
Recommended dishes: Steak & Cheese
H B
Trust the reviews. Would never eat here again. They only had one type of bread, no spinach, limited sauces, no sauce cups. They had me repeat my order multiple times because they weren’t paying attention. Stingy with the ingredients and sauce. Poor customer service. They obviously don’t care.
Atmosphere: 1
Food: 1
Service: 1
chanh le
Worst place to eat. Customer service was terrible and very mean. Place is dirty.
C Bhatti
They put two olive in FL sub :)
Atmosphere: 1
Food: 1
Service: 1
Chirag Sejpal
Stay away from this location - hardly any toppings/sauce and charging full amount - worst subway ever
Atmosphere: 1
Food: 1
Service: 1
This shall pass
I had a terrible experience at this Subway yesterday. When I went to order lunch, the employee refused to take my order because he was hungry and insisted on finishing his own lunch first. This left me feeling frustrated and unattended to as a customer. It's essential for employees to prioritize customer service over personal needs, and this situation was highly disappointing.
Toral Patel
Steer clear of the Subway at [in the san fran outlet mall] unless you enjoy being scammed and treated like a nuisance. The owner has mastered the art of stinginess, limiting toppings and sauces as if they're made of gold. The only thing more tasteless than their sandwiches is their abysmal customer service. Prepare to be verbally assaulted by the owner's rudeness. This Subway deserves zero stars for its disgraceful practices and utter lack of decency. Avoid like the plague unless disappointment is your idea of a meal.
Atmosphere: 1
Food: 1
Service: 1
Viraj Nilakh
They didn't have any cup for water. And also no creamy sriracha
rollito martinez
Very good for fast food , sandwiches?Parking: There is free and private parking
Small portions, not healthy looking vegetables, and poor
Atmosphere: 2
Food: 2
Service: 2
Mickey L.
I have never been to a Subway with such mean service. They said the sandwich only came with 3 cucumber and 3 tomatoes, usually with 6 slices of each, or some even without any veggie! Not sure if this is authentic Subway. Avoid this store!
Harshit Malwiya
Worst service in a Subway. Just avoid it if you don’t want to spoil your day and pay for it as well.
Atmosphere: 1
Food: 1
Service: 1
Sahil Doshi
$9 for a veggie delight sandwich that skimped out on lettuce, tomatoes, cucumbers. Didn't have spinach and bread was dry, this place is trash
Roy
Can’t even add lettuce ???????? that guy there has the worst service ever. Don’t even try
CHECK YOUR RECEIPT. I’m not normally one to complain, especially about fast food, but I went to pick up a sandwich on 3/14 around 4PM. First off the food was like frozen. More importantly though, when it was time to pay the screen prompted if I wanted to leave a tip. Normally I actually do leave a small tip for Subway employees. However, the employee was talking on the phone the whole time, and gave me like the smallest amount of meat. So no I didn’t feel like leaving a tip. I am absolutely certain I did not press a tip button, I just put my phone up for Apple Pay to skip it, she pressed something, and I noticed the price went up a bit. I thought maybe it was taxes or I was imagining it but it had already went through. After, she tried to keep the receipt but I asked for it. I checked and SHE TIPPED HERSELF 15% ($1.10) WITHOUT MY PERMISSION. I was so shocked and I’m not confrontational but I was so angry. I asked if you there was an automatic tip and she said “you must have selected it”, I was in a rush and I wasn’t going to let her gaslight me if I did or did not tip over a dollar. So I asked for more meat because if she’s going to skimp me I’m getting something out of it too. I was going to let it go but I’m honestly wondering how long she’s been doing this scam for. I am going to complain because that is so wrong. And it’s crazy because if she just did her job right I would have left a better tip.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Bad customer service ever
Service: 1
Recommended dishes: Steak & Cheese
Trust the reviews. Would never eat here again. They only had one type of bread, no spinach, limited sauces, no sauce cups. They had me repeat my order multiple times because they weren’t paying attention. Stingy with the ingredients and sauce. Poor customer service. They obviously don’t care.
Atmosphere: 1
Food: 1
Service: 1
Worst place to eat. Customer service was terrible and very mean. Place is dirty.
They put two olive in FL sub :)
Atmosphere: 1
Food: 1
Service: 1
Stay away from this location - hardly any toppings/sauce and charging full amount - worst subway ever
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at this Subway yesterday. When I went to order lunch, the employee refused to take my order because he was hungry and insisted on finishing his own lunch first. This left me feeling frustrated and unattended to as a customer. It's essential for employees to prioritize customer service over personal needs, and this situation was highly disappointing.
Steer clear of the Subway at [in the san fran outlet mall] unless you enjoy being scammed and treated like a nuisance. The owner has mastered the art of stinginess, limiting toppings and sauces as if they're made of gold. The only thing more tasteless than their sandwiches is their abysmal customer service. Prepare to be verbally assaulted by the owner's rudeness. This Subway deserves zero stars for its disgraceful practices and utter lack of decency. Avoid like the plague unless disappointment is your idea of a meal.
Atmosphere: 1
Food: 1
Service: 1
They didn't have any cup for water. And also no creamy sriracha
Very good for fast food , sandwiches?Parking: There is free and private parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Restaurantji Recommends
Small portions, not healthy looking vegetables, and poor
Atmosphere: 2
Food: 2
Service: 2
I have never been to a Subway with such mean service. They said the sandwich only came with 3 cucumber and 3 tomatoes, usually with 6 slices of each, or some even without any veggie! Not sure if this is authentic Subway. Avoid this store!
Worst service in a Subway. Just avoid it if you don’t want to spoil your day and pay for it as well.
Atmosphere: 1
Food: 1
Service: 1
$9 for a veggie delight sandwich that skimped out on lettuce, tomatoes, cucumbers. Didn't have spinach and bread was dry, this place is trash
Can’t even add lettuce ???????? that guy there has the worst service ever. Don’t even try