everybody come visit at so late everybody is so friendly even if you're not from the side of LA if you're just coming in as a tour, they will definitely take care of these people put their hard work behind what they do feel free to say hello whenever you come in and leave it very nice tips
Dave Peterson
Natasha offers excellent friendly service. The ice cream is consistent. But service with a smile always makes the product and experience better.
Atmosphere: 4
Food: 4
Service: 5
World Review
It was very tasty but expensive if I remember correctly around 10 dollars for ice
Atmosphere: 5
Food: 5
Service: 5
Melissa
Very pleasant experience. Thank you.
Chloe T.
fun flavor names! the service was very nice and quick. i do have to say the waffle cone tasted a bit stale :(the store was very organized and the icecream was sooo yummy!! i got the tonight dough icecream! my friend really liked her icecream too!
Justin Y.
Great funky flavors - classic ben & jerry'sPremium quality and high costs making this single scoop and waffle cone $10 - yikes
Nick P.
A nice treat to end our day out in Hollywood. We wanted to take hubby's mom out to check out Ovation and see the Walk of Fame. They validate for parking here!
Badcommenter
Never went there but google review
Atmosphere: 5
Food: 5
Service: 5
Paula C.
To whom it may concern, today I went to the Ben and Jerry's Hollywood place to get some ice cream for my family. We went there very happy as we were walking the walk of fame for a few hour and we wanted to just take a break. When one of the employees Cynthia greeted me with an attitude. I try to ignore it as I only wanted to get my ice cream and leave. During our encounter every time she handed me an ice cream ( 5 of them) she did it as if she is trying to handed it to me very aggressively/throwing. Which one of them was not properly put good and when she handed to me aggressively a pice fell off and I politely ask her to give a new scoop. She passive aggressive told me that the ice cream is not properly made/secure as hinting that she is not going to give me a new one. I ask again politely that it wouldn't be fair I paid for a half a scoop that she aggressively did not secure and when it was handed to me it fell off. Then I said if I could have a new one. She refused and ask me to throw away the one I have when I ask to add a little more. Then I ask, if she wanted in the trash she can just take that one and give me a new one. Yet again she jacks the ice cream cone from me and just tossed it super hard across the wall were the trash can is. Then she just gave me a new one with more anger then ever and yet again she give it to me as if she try to abruptly tossing towards me. I stay quiet to read her frustration as I did not know why she was taking her anger at me. When she was charging me. I ask her if she was feeling ok, she answers me with a very aggressive and rude tone. "what do you care, I don't need your pity" I then said that I know she's not ok and I expressed my concerns to her because of the way she handed my ice cream cones. Then she started to curse at me saying to me to go "fuck myself" and call me a "Karen" I actually laughed that she call me that because I only ask for a little more ice cream. I then ask to have her name and she refused and said that it's not my concern. Ok I still try to ask if she needed help as I could see she was having some sort of mental breakdown and I try to advise her to take a break so she doesn't have to be like that to someone else. She yet again curse at me to "fuck off". I said ok can I have my receipt and thats where I saw her name and I said Thank you Cynthia. Now her other coworker instead of trying to help that situation he try to encourage the behavior and told us what else do we wanted in which I said that I am concern about her behavior towards us because we didn't do anything. Then my aunt saw the situation and try to also let her know that it was not ok. She once again curse at us and I started to record her attitude not only you can see her behavior but she also flip us off and told again to fuck off. I then told her "thank you Cynthia and you are doing amazing job" she continued to curse. I'm sure the cameras in your facility can check how bad her behavior was towards us. I'm sure she doesn't care how this review will affect her, she probably just hates being there and doesn't care how she treats the clients and it's not her business to run so to her is just not important. At the end of the day she will still get her paycheck and leave. I just wanted to raise that concern and I hope she gets the help she needs. If management need to see the video I will be happy to provide it.
Görkem
If you're in the mood for an anti-social ice cream, this is the right place! Prices are high, but the balls are also larger
I was there with my family to order ice cream. The girl over the counter was very impolite and aggressive!! Not helpful at all. So disappointed!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Waffle Cone Sundae
Mary D.
Holy cow! What's with all the bad reviews? I thought this place was pretty darn good in regards to the many different Ben & Jerry's stores I have been to. This one is right next to the hall of fame too in such a popular tourist part of Hollywood. The store had a constant flow of guests and smells so good from the outside! The scent of waffle cones can be smelled from the walk to the mall onto the outside street. My friend has actually never had Ben & Jerry's before so she was a bit slow in ordering but the woman at the front was so patient with us and even validated our parking. Major wins on food, service, and vibes! Really left that store on a good note and I hope you all do, too!
Conny Soesemann
Super big balls, delicious and big pieces of fruit or chocolate or caramel.....unfortunately expensive....like everything in Los Angeles
sebastian martinez
Very good and delicious, there are a variety of flavors, the cones are very good
Gem's
Bonne qualité, c’est Ben & Jerry’s et la qualité des crèmes glacées est souvent garantie. En revanche, quantité moyenne au regard du prix payé. Près de 10 dollars pour deux boules. On paye clairement l’emplacement et le fait que ce soit une zone très très touristique.
everybody come visit at so late everybody is so friendly even if you're not from the side of LA if you're just coming in as a tour, they will definitely take care of these people put their hard work behind what they do feel free to say hello whenever you come in and leave it very nice tips
Natasha offers excellent friendly service. The ice cream is consistent. But service with a smile always makes the product and experience better.
Atmosphere: 4
Food: 4
Service: 5
It was very tasty but expensive if I remember correctly around 10 dollars for ice
Atmosphere: 5
Food: 5
Service: 5
Very pleasant experience. Thank you.
fun flavor names! the service was very nice and quick. i do have to say the waffle cone tasted a bit stale :(the store was very organized and the icecream was sooo yummy!! i got the tonight dough icecream! my friend really liked her icecream too!
Great funky flavors - classic ben & jerry'sPremium quality and high costs making this single scoop and waffle cone $10 - yikes
A nice treat to end our day out in Hollywood. We wanted to take hubby's mom out to check out Ovation and see the Walk of Fame. They validate for parking here!
Never went there but google review
Atmosphere: 5
Food: 5
Service: 5
To whom it may concern, today I went to the Ben and Jerry's Hollywood place to get some ice cream for my family. We went there very happy as we were walking the walk of fame for a few hour and we wanted to just take a break. When one of the employees Cynthia greeted me with an attitude. I try to ignore it as I only wanted to get my ice cream and leave. During our encounter every time she handed me an ice cream ( 5 of them) she did it as if she is trying to handed it to me very aggressively/throwing. Which one of them was not properly put good and when she handed to me aggressively a pice fell off and I politely ask her to give a new scoop. She passive aggressive told me that the ice cream is not properly made/secure as hinting that she is not going to give me a new one. I ask again politely that it wouldn't be fair I paid for a half a scoop that she aggressively did not secure and when it was handed to me it fell off. Then I said if I could have a new one. She refused and ask me to throw away the one I have when I ask to add a little more. Then I ask, if she wanted in the trash she can just take that one and give me a new one. Yet again she jacks the ice cream cone from me and just tossed it super hard across the wall were the trash can is. Then she just gave me a new one with more anger then ever and yet again she give it to me as if she try to abruptly tossing towards me. I stay quiet to read her frustration as I did not know why she was taking her anger at me. When she was charging me. I ask her if she was feeling ok, she answers me with a very aggressive and rude tone. "what do you care, I don't need your pity" I then said that I know she's not ok and I expressed my concerns to her because of the way she handed my ice cream cones. Then she started to curse at me saying to me to go "fuck myself" and call me a "Karen" I actually laughed that she call me that because I only ask for a little more ice cream. I then ask to have her name and she refused and said that it's not my concern. Ok I still try to ask if she needed help as I could see she was having some sort of mental breakdown and I try to advise her to take a break so she doesn't have to be like that to someone else. She yet again curse at me to "fuck off". I said ok can I have my receipt and thats where I saw her name and I said Thank you Cynthia. Now her other coworker instead of trying to help that situation he try to encourage the behavior and told us what else do we wanted in which I said that I am concern about her behavior towards us because we didn't do anything. Then my aunt saw the situation and try to also let her know that it was not ok. She once again curse at us and I started to record her attitude not only you can see her behavior but she also flip us off and told again to fuck off. I then told her "thank you Cynthia and you are doing amazing job" she continued to curse. I'm sure the cameras in your facility can check how bad her behavior was towards us. I'm sure she doesn't care how this review will affect her, she probably just hates being there and doesn't care how she treats the clients and it's not her business to run so to her is just not important. At the end of the day she will still get her paycheck and leave. I just wanted to raise that concern and I hope she gets the help she needs. If management need to see the video I will be happy to provide it.
If you're in the mood for an anti-social ice cream, this is the right place! Prices are high, but the balls are also larger
Restaurantji Recommends
I was there with my family to order ice cream. The girl over the counter was very impolite and aggressive!! Not helpful at all. So disappointed!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Waffle Cone Sundae
Holy cow! What's with all the bad reviews? I thought this place was pretty darn good in regards to the many different Ben & Jerry's stores I have been to. This one is right next to the hall of fame too in such a popular tourist part of Hollywood. The store had a constant flow of guests and smells so good from the outside! The scent of waffle cones can be smelled from the walk to the mall onto the outside street. My friend has actually never had Ben & Jerry's before so she was a bit slow in ordering but the woman at the front was so patient with us and even validated our parking. Major wins on food, service, and vibes! Really left that store on a good note and I hope you all do, too!
Super big balls, delicious and big pieces of fruit or chocolate or caramel.....unfortunately expensive....like everything in Los Angeles
Very good and delicious, there are a variety of flavors, the cones are very good
Bonne qualité, c’est Ben & Jerry’s et la qualité des crèmes glacées est souvent garantie. En revanche, quantité moyenne au regard du prix payé. Près de 10 dollars pour deux boules. On paye clairement l’emplacement et le fait que ce soit une zone très très touristique.