El Pollo Loco

1545 S Western Ave, Los Angeles
(323) 732-5626

Recent Reviews

Gamma Whale

Quick service. Order at kiosk. A busy part of town near lots of assorted shopping.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fresh Grilled Chicken, Guacamole

glassliver (50187)

Really bad, l went for a job interview I got there earlier waited for 30 minutes the manager asked me what time was my appointment and never came back… I was looking forward to work for this company but they showed me they have no respect and empathy for their potential employees

Atmosphere: 1

Food: 1

Service: 1

alta johnson

I had a tostada & it was very fresh & good! Also good customer service! I would recommend this location!?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad, Tostada Salad

Marta Cordon

Very good toast with salad

Atmosphere: 4

Service: 5

Shirley Hendley

Excellent!?Dietary restrictions: Eat. Do not go without food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tostada Salad

Red Gen

I made an order for delivery and I called this establishment in advance to ask if they could put plates and utensils with our order as the location we put for delivery did not have plates nor utensils to eat.I said my name and what our order was and I asked for 8 plates and utensils in which the employee on the phone said yes we will put them with your order.They in fact did not put in any plates nor utensils but they also did not include napkins as well.This is the first time ever putting a bad review and I'm disappointed with the fact that I called the right after I made the delivery to ensure that they had enough time to add plates and utensils.I even made a note with the app I was using for the delivery to add plates and utensils.

Service: 1

Erick Juarez

The very despotic cashier doesn't want to do her

Atmosphere: 3

Food: 4

Service: 1

Kyu S Yi

Nice food.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: 로스트 치킨

matthew flores

Food always taste good. Enjoy it Everytime I go.

Atmosphere: 5

Food: 5

Service: 5

Malena Her

I found 2 long strands of hair in my chicken and I tried to contact the restaurant but they did not answer.

Food: 1

Adelfo hernandez JR

I asked the guy at the drive-through for three green sauces and then when I get to the window, he tells me he gave me three green sauces when I get home I only have one green smhno I can’t eat it.

Service: 1

Javier Borchia

The best pollo loco everVery cleanFriendly crewKid-friendliness: Very clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Churro, Double Chicken Avocado Salad

Jordan Jones

I’m usually all about singing praises for El Pollo Loco, especially their chicken. I mean, who doesn’t love a good chicken burrito? So, you can imagine my surprise during my last visit. I ordered their chicken burrito and tortilla soup, ready for a feast. But alas, the chicken in the burrito must have been playing hide and seek, because I found a grand total of four pieces. And the soup? Let’s just say it was practicing some serious minimalism - no chicken in sight. I even took a video, thinking maybe I’d missed it, but nope, it was a chicken-less wonder. Don’t get me wrong, I’m all for a good veggie meal, but when you’re expecting chicken, it’s a bit of a plot twist. Here’s hoping it was just an off day, because I really do love their food. Just maybe a bit more chicken next time, please? (Or a lot, to make up for this I was so sad).

Food: 2

Recommended dishes: Large Chicken Tortilla Soup

rosie _

Team members had great communication, would definitely comeback again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Avocado Chicken Salad Tostada

Alex Figueroa

Most fast food restaurants are terrible.

Atmosphere: 2

Food: 4

Service: 2

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