Vibes!!! This place is so good. The service is great and the owner/manager checked on us numerous times. Food is also excellent!
Atmosphere: 5
Food: 4
Service: 5
Joseph DeWitt
Ridiculously expensive for what you get. We were the only table in the whole restaurant and our waiter messed up almost everything about our order. The atmosphere is nice but not nice enough to justify the below mediocre food.
Atmosphere: 4
Food: 2
Service: 1
Jack Waite
Beef tartare, Ribeye, and Lamb Chops with Risotto were all amazing! We were pretty surprised it wasn't super crowded on a Saturday night because this place was great.
Atmosphere: 5
Food: 5
Service: 5
Jack
This place was perfect for a date night! Beef tartare, ribeye, and lamb chops were all amazing! We were pretty surprised it wasn't super crowded on a Saturday night because everything was great. We will definitely be back!
Ricardo Acosta
I recently had the pleasure of dining at Heart and Flame and I must say, it was a fantastic experience! I ordered the cheese wheel and was blown away by the presentation. The dish was not only delicious but also visually stunning. The cheese was perfectly melted and the accompaniments were thoughtfully chosen and complimented the cheese perfectly.What really made the experience even better was the exceptional service I received from Chelsea. She was attentive, friendly and made sure my dining experience was nothing short of perfect. She provided great recommendations and made sure I felt comfortable throughout my meal.Overall, Heart and Flame is definitely a must-visit for anyone looking for a great dining experience. The food was delicious and the service was top-notch. I can't wait to go back and try more dishes from their menu!
Atmosphere: 5
Food: 5
Service: 5
luke skywalker
Food is very overpriced and just not great.
Atmosphere: 5
Food: 1
Service: 3
Lanette Kumamoto
What a wonderful experience hearts and flame is! The food was exquisite, the service was wonderful and the atmosphere is a lovely place to eat.
Atmosphere: 4
Food: 5
Service: 5
Igor Krylov
I’ve been to this place 3 times and enjoyed all my visits a lot. Food was delicious. Great selection of wines and cocktails. Nice atmosphere and convenient valley parking. I can definitely recommend it to everyone who wants to celebrate any event or just to have a wonderful time with friends, family and love ones.
Atmosphere: 5
Food: 5
Service: 5
H Y
We ate there Saturday night after we couldn't get a table at Factory Kitchen and the line at Prince Street was too long. It was 6:30 pm so still fairly early. Our entrees took an hour to come out despite the restaurant being only a quarter full. I would say that if the price of the food was half of what it was here, I would've given the place two and a half stars. Caesar salad was very bland and felt like it was missing an ingredient. The $41 burger was a chain restaurant burger: same brown bun you see at every one and an extremely thin standard ground beef patty. Nothing like a Morons or Palm or even shake shack (though much more expensive). Grilled chicken was mostly the potato it came served on and had cold cherry tomatoes as the "grilled veggies". My $41 branzino tasted good... But I ate it in 4 bites and it came with only an asparagus and a vegetable garnish. My daughter's wagyu pasta with truffle she said was fine, though it was small and had no truffles or any sides. My wife's cocktail was good. Tap water was good. Server was nice and laughed nervously when we said the food wasn't good. They took $10 off the burger after we asked why we were paying full price for the truffle items (but the pasta had "truffle butter" so was full price). I guess I just haven't felt this ripped off by a restaurant in a long time and am shocked by the Google rating.
Atmosphere: 2
Food: 1
Service: 3
Netsurf247
We were excited to try this restaurant despite it being slightly out of our way. Unfortunately, the experience fell short of expectations due to unattentive service. Despite having only three occupied tables, we experienced long periods with no server in sight, making it difficult to get assistance. While the food was decent, it wasn't exceptional. My wagyu beef noodle dish was particularly disappointing, with some parts of the meat being uncooked. The restaurant's decor is lovely, but unfortunately, it wasn't enough to overcome the service issues. Given the service problems, I wouldn't recommend this restaurant at this time.
Service was great but food was terrible. There was maybe another 2 tables at the restaurant and our pastas took about 40 minutes. It didn't really bother us until the food finally came and it was room temperature... Considering the price of the food the pasta was pretty bad (we ordered 3 different pastas). Brunch/lunch menu was very limited and probably won't ever come back again.
We've been wanting to try out the restaurant and had mixed reviews. To start, the food was good overall. The oyster portion size was great and beef tartare was excellent. The rack of lamb was good and honey cake dessert was delicious. We enjoyed the mezcalita cocktail and “Illegal Blow”. The cons were the service. It took 20 minutes before our waitress came to our table to greet us and it would take her very long just to come take our orders. There was also one bartender the entire night. Would we return: if a friend wanted to otherwise no.
The cocktail I ordered was excellent. The staff was very friendly. However, we waited an hour for our dinner. When the food did arrive, it was a disappointment. The portions were small and average. They were missing ingredients that were listed on the menu: grilled vegetables were replaced with cold cherry tomatoes, the half a roast chicken was closer in size to half a Cornish hen, truffles were out of stock but still included in the total price, the burger patty was thin and flavorless, the burger bun and fries looked and tasted store-bought. It was on par with what is offered at chain restaurants, but cost twice as much.
karen jimenez
Visited this place because the reviews reflected a great place. We had made a reservation a week in advance just to arrive and have them tell us that they couldn’t sit us inside because there was no tables . After speaking to a manager she put a table together in 10 min which made us think that they just did NOT want to honor our reservation for whatever reason . The hostess was extremely rude when we refused to sit outside and didn’t even want to turn on the heaters for us.The waitress was a sweet heart and definitely made our visit a little more pleasant. The food was amazing and tasty. The entertainment inside was so beautiful as-well.
Atmosphere: 5
Food: 5
Service: 1
Charlie
Wonderful experience, only complaint is that we asked for a cocktail with tequila instead of mezcal, but cocktail was served with mezcal. It appears we weren't listened to and ordering and correction took about 30 minutes. Other than that, food and ambiance was wonderful.
Vibes!!! This place is so good. The service is great and the owner/manager checked on us numerous times. Food is also excellent!
Atmosphere: 5
Food: 4
Service: 5
Ridiculously expensive for what you get. We were the only table in the whole restaurant and our waiter messed up almost everything about our order. The atmosphere is nice but not nice enough to justify the below mediocre food.
Atmosphere: 4
Food: 2
Service: 1
Beef tartare, Ribeye, and Lamb Chops with Risotto were all amazing! We were pretty surprised it wasn't super crowded on a Saturday night because this place was great.
Atmosphere: 5
Food: 5
Service: 5
This place was perfect for a date night! Beef tartare, ribeye, and lamb chops were all amazing! We were pretty surprised it wasn't super crowded on a Saturday night because everything was great. We will definitely be back!
I recently had the pleasure of dining at Heart and Flame and I must say, it was a fantastic experience! I ordered the cheese wheel and was blown away by the presentation. The dish was not only delicious but also visually stunning. The cheese was perfectly melted and the accompaniments were thoughtfully chosen and complimented the cheese perfectly.What really made the experience even better was the exceptional service I received from Chelsea. She was attentive, friendly and made sure my dining experience was nothing short of perfect. She provided great recommendations and made sure I felt comfortable throughout my meal.Overall, Heart and Flame is definitely a must-visit for anyone looking for a great dining experience. The food was delicious and the service was top-notch. I can't wait to go back and try more dishes from their menu!
Atmosphere: 5
Food: 5
Service: 5
Food is very overpriced and just not great.
Atmosphere: 5
Food: 1
Service: 3
What a wonderful experience hearts and flame is! The food was exquisite, the service was wonderful and the atmosphere is a lovely place to eat.
Atmosphere: 4
Food: 5
Service: 5
I’ve been to this place 3 times and enjoyed all my visits a lot. Food was delicious. Great selection of wines and cocktails. Nice atmosphere and convenient valley parking. I can definitely recommend it to everyone who wants to celebrate any event or just to have a wonderful time with friends, family and love ones.
Atmosphere: 5
Food: 5
Service: 5
We ate there Saturday night after we couldn't get a table at Factory Kitchen and the line at Prince Street was too long. It was 6:30 pm so still fairly early. Our entrees took an hour to come out despite the restaurant being only a quarter full. I would say that if the price of the food was half of what it was here, I would've given the place two and a half stars. Caesar salad was very bland and felt like it was missing an ingredient. The $41 burger was a chain restaurant burger: same brown bun you see at every one and an extremely thin standard ground beef patty. Nothing like a Morons or Palm or even shake shack (though much more expensive). Grilled chicken was mostly the potato it came served on and had cold cherry tomatoes as the "grilled veggies". My $41 branzino tasted good... But I ate it in 4 bites and it came with only an asparagus and a vegetable garnish. My daughter's wagyu pasta with truffle she said was fine, though it was small and had no truffles or any sides. My wife's cocktail was good. Tap water was good. Server was nice and laughed nervously when we said the food wasn't good. They took $10 off the burger after we asked why we were paying full price for the truffle items (but the pasta had "truffle butter" so was full price). I guess I just haven't felt this ripped off by a restaurant in a long time and am shocked by the Google rating.
Atmosphere: 2
Food: 1
Service: 3
We were excited to try this restaurant despite it being slightly out of our way. Unfortunately, the experience fell short of expectations due to unattentive service. Despite having only three occupied tables, we experienced long periods with no server in sight, making it difficult to get assistance. While the food was decent, it wasn't exceptional. My wagyu beef noodle dish was particularly disappointing, with some parts of the meat being uncooked. The restaurant's decor is lovely, but unfortunately, it wasn't enough to overcome the service issues. Given the service problems, I wouldn't recommend this restaurant at this time.
Restaurantji Recommends
Service was great but food was terrible. There was maybe another 2 tables at the restaurant and our pastas took about 40 minutes. It didn't really bother us until the food finally came and it was room temperature... Considering the price of the food the pasta was pretty bad (we ordered 3 different pastas). Brunch/lunch menu was very limited and probably won't ever come back again.
We've been wanting to try out the restaurant and had mixed reviews. To start, the food was good overall. The oyster portion size was great and beef tartare was excellent. The rack of lamb was good and honey cake dessert was delicious. We enjoyed the mezcalita cocktail and “Illegal Blow”. The cons were the service. It took 20 minutes before our waitress came to our table to greet us and it would take her very long just to come take our orders. There was also one bartender the entire night. Would we return: if a friend wanted to otherwise no.
The cocktail I ordered was excellent. The staff was very friendly. However, we waited an hour for our dinner. When the food did arrive, it was a disappointment. The portions were small and average. They were missing ingredients that were listed on the menu: grilled vegetables were replaced with cold cherry tomatoes, the half a roast chicken was closer in size to half a Cornish hen, truffles were out of stock but still included in the total price, the burger patty was thin and flavorless, the burger bun and fries looked and tasted store-bought. It was on par with what is offered at chain restaurants, but cost twice as much.
Visited this place because the reviews reflected a great place. We had made a reservation a week in advance just to arrive and have them tell us that they couldn’t sit us inside because there was no tables . After speaking to a manager she put a table together in 10 min which made us think that they just did NOT want to honor our reservation for whatever reason . The hostess was extremely rude when we refused to sit outside and didn’t even want to turn on the heaters for us.The waitress was a sweet heart and definitely made our visit a little more pleasant. The food was amazing and tasty. The entertainment inside was so beautiful as-well.
Atmosphere: 5
Food: 5
Service: 1
Wonderful experience, only complaint is that we asked for a cocktail with tequila instead of mezcal, but cocktail was served with mezcal. It appears we weren't listened to and ordering and correction took about 30 minutes. Other than that, food and ambiance was wonderful.