We were charged $11.95 for the gyoza appetizer that had been listed for ~$8 (maybe $8.95) on the menu we were given. It was the first item on the menu, we ordered it at the end of our meal as my toddler hadn't eaten enough, so I remember. I noticed the difference on the receipt once we were home. Called, they couldn't believe this was the price on the menu we were given on Friday - their prices went up some time ago? For my part, I wonder what else we were charged more for.
Atmosphere: 3
Food: 3
Service: 3
Y S
Good food. The service was good, but I don't understand why they seated us upstairs. Having a few older people walk up a narrow steep set of stairs didn't seem right. Also, it was very expensive. Sushi is not cheap, but this place costs more than I was expecting.
Atmosphere: 3
Food: 4
Service: 3
Randall G.
Great Service and really good food. Absolutely I would recommend this place. It was the first time I went there. My daughter recommended it for her birthday lunch and I was blown away by how beautiful eveeverything was laid out
Sarah H.
This is such a gem, and it's perfect in every way. There is a clear sense of pride that shows itself in every aspect. The service is quick and responsive. The food is well seasoned with Japanese flair. The tempura and the katsu were perfectly crisp and seasoned. The sushi rice is a different time than the table rice --as it should be--and both were aromatic and perfect. I adore this place! It reminds me of the way Azuma in Cupertino used to be under the original owners.
Lynne MacFarlane (SiliconValley Realtor)
It was very crowded on a nice Saturday afternoon, both indoor and outdoor seating was packed but they quickly found us a table! I had their traditional Jaoanese Bento box with Saba Shioyaki & Salmon Sashimi combo and my husband enjoyed the Sashimi Sampler.Dietary restrictions: We are on a keto diet so we just avoid the rice. It’s easy to be on Keto when you’re dining Japanese (just order sashimi or saba Shioyaki if you like your fish grilled; or try the chicken or pork dishes).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sashimi Plate
Jaiden Athanassias
I love this place because the food is great AND they have outdoor seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Ellina Shtaif
Food did not taste or look fresh. My husband and I were both sick after. We had a large selection, and most of it seemed like a bad cut, old fish, or very fatty. Service was fine but didn't make up for the unpleasantness of the food.
Atmosphere: 3
Food: 3
Service: 3
Dana P.
This was our third time dining at the restaurant and we won't be coming back, as both my daughter and I ended up with intestinal distress after consuming their sushi.
Rayna Friendly
The nigiri salmon had a lot of white fat on it and was too thick so it was hard to bite with too little rice under it. The ratio was way off. The gyoza itself was pretty good but the sauce didn’t have much/any flavor compared to other sushi locations we’ve been to. The rolls were mediocre. Too large to eat comfortably, lacking flavor and not super fresh. Can’t complain with the amount of food but not impressed with the quality. Unfortunately we won’t be returning.
Atmosphere: 2
Food: 2
Service: 4
Shaun B.
Two starts because it was our favorite spot until we had a simple request for our fish to be torched on top even though we agreed to pay extra, they forced us to get other menu items that were twice as expensive and still charged us extra to torch the top. The owner was there and he signal the manager who was willing to do this for us to not do it. I don't get the reasoning behind this I would say they don't care about their customer service. Food is decent. You can find better places to spend your money and get Los Gatos service. I'm a business owner myself, and do not accept careless ownership..
This has always been one of my favorite sushi spots. I've never gotten a roll here that I didn't like. While this restaurant is on the pricier side compared to some other sushi restaurants in the South Bay, the sushi is fresh and seems to be pretty high quality. Also, the nigiri is/are HUGE! I recently came and ordered the unagi and hamachi nigiri, they were $9 each (per 2 pieces) , but the amount of fish that was provided absolutely made it worth the price. I also ordered the crazy roll recently, and that roll was overflowing with fish, it was fantastic! The restaurant itself is fairly small with no frills, just sushi and quick service, while still remaining thorough and friendly. There's almost always people waiting when I come in, so it's nice that they work to get you in and out quickly so you don't have to wait too long.
Nata M.
Food is always the best sushi and sashimi in town! Service is prompt and ambiance is casual.
Victor C.
Couldn't be happier with the good food & stellar sevice & crisp beer I ordered. I ordered sashimi, a sushi, roll, and two pieces of Nigri. The food came out pretty fast, the environment was nice, not too warm not too cold, cool, decorations around the restaurant. High ceiling with nicd lighting! I sat by the window, and asked the waiter, if my order seemed like too much for one person, he gave me appropriate suggestions which I appreciated and took into consideration when ordering. Really great price too, the food I ordered was definitely enough for two people, but I had just worked out for three hours, so I was in dire need of calories. once again, aaaamaaazing quality on the fish. One of the best sashimi I've tasted. I would definitely recommend this place to anyone visiting Monte Sereno or Los Gatos, or just looking for a great bite of Japanese food. 5/5!
Cindy G.
Always on time with to-go orders. Quality every time! I haven't had the chance to sit down and have service as this is more of a lunch pick up spot for me. Place looks nice and clean though.
Sam H
Terrible customer service:I just walked in with 7 empty tables and the idiot said they were all reserved so I left and went next door toCoup De Thai and had a great lunch….Sam Hernandez
We were charged $11.95 for the gyoza appetizer that had been listed for ~$8 (maybe $8.95) on the menu we were given. It was the first item on the menu, we ordered it at the end of our meal as my toddler hadn't eaten enough, so I remember. I noticed the difference on the receipt once we were home. Called, they couldn't believe this was the price on the menu we were given on Friday - their prices went up some time ago? For my part, I wonder what else we were charged more for.
Atmosphere: 3
Food: 3
Service: 3
Good food. The service was good, but I don't understand why they seated us upstairs. Having a few older people walk up a narrow steep set of stairs didn't seem right. Also, it was very expensive. Sushi is not cheap, but this place costs more than I was expecting.
Atmosphere: 3
Food: 4
Service: 3
Great Service and really good food. Absolutely I would recommend this place. It was the first time I went there. My daughter recommended it for her birthday lunch and I was blown away by how beautiful eveeverything was laid out
This is such a gem, and it's perfect in every way. There is a clear sense of pride that shows itself in every aspect. The service is quick and responsive. The food is well seasoned with Japanese flair. The tempura and the katsu were perfectly crisp and seasoned. The sushi rice is a different time than the table rice --as it should be--and both were aromatic and perfect. I adore this place! It reminds me of the way Azuma in Cupertino used to be under the original owners.
It was very crowded on a nice Saturday afternoon, both indoor and outdoor seating was packed but they quickly found us a table! I had their traditional Jaoanese Bento box with Saba Shioyaki & Salmon Sashimi combo and my husband enjoyed the Sashimi Sampler.Dietary restrictions: We are on a keto diet so we just avoid the rice. It’s easy to be on Keto when you’re dining Japanese (just order sashimi or saba Shioyaki if you like your fish grilled; or try the chicken or pork dishes).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sashimi Plate
I love this place because the food is great AND they have outdoor seating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll
Food did not taste or look fresh. My husband and I were both sick after. We had a large selection, and most of it seemed like a bad cut, old fish, or very fatty. Service was fine but didn't make up for the unpleasantness of the food.
Atmosphere: 3
Food: 3
Service: 3
This was our third time dining at the restaurant and we won't be coming back, as both my daughter and I ended up with intestinal distress after consuming their sushi.
The nigiri salmon had a lot of white fat on it and was too thick so it was hard to bite with too little rice under it. The ratio was way off. The gyoza itself was pretty good but the sauce didn’t have much/any flavor compared to other sushi locations we’ve been to. The rolls were mediocre. Too large to eat comfortably, lacking flavor and not super fresh. Can’t complain with the amount of food but not impressed with the quality. Unfortunately we won’t be returning.
Atmosphere: 2
Food: 2
Service: 4
Two starts because it was our favorite spot until we had a simple request for our fish to be torched on top even though we agreed to pay extra, they forced us to get other menu items that were twice as expensive and still charged us extra to torch the top. The owner was there and he signal the manager who was willing to do this for us to not do it. I don't get the reasoning behind this I would say they don't care about their customer service. Food is decent. You can find better places to spend your money and get Los Gatos service. I'm a business owner myself, and do not accept careless ownership..
Restaurantji Recommends
This has always been one of my favorite sushi spots. I've never gotten a roll here that I didn't like. While this restaurant is on the pricier side compared to some other sushi restaurants in the South Bay, the sushi is fresh and seems to be pretty high quality. Also, the nigiri is/are HUGE! I recently came and ordered the unagi and hamachi nigiri, they were $9 each (per 2 pieces) , but the amount of fish that was provided absolutely made it worth the price. I also ordered the crazy roll recently, and that roll was overflowing with fish, it was fantastic! The restaurant itself is fairly small with no frills, just sushi and quick service, while still remaining thorough and friendly. There's almost always people waiting when I come in, so it's nice that they work to get you in and out quickly so you don't have to wait too long.
Food is always the best sushi and sashimi in town! Service is prompt and ambiance is casual.
Couldn't be happier with the good food & stellar sevice & crisp beer I ordered. I ordered sashimi, a sushi, roll, and two pieces of Nigri. The food came out pretty fast, the environment was nice, not too warm not too cold, cool, decorations around the restaurant. High ceiling with nicd lighting! I sat by the window, and asked the waiter, if my order seemed like too much for one person, he gave me appropriate suggestions which I appreciated and took into consideration when ordering. Really great price too, the food I ordered was definitely enough for two people, but I had just worked out for three hours, so I was in dire need of calories. once again, aaaamaaazing quality on the fish. One of the best sashimi I've tasted. I would definitely recommend this place to anyone visiting Monte Sereno or Los Gatos, or just looking for a great bite of Japanese food. 5/5!
Always on time with to-go orders. Quality every time! I haven't had the chance to sit down and have service as this is more of a lunch pick up spot for me. Place looks nice and clean though.
Terrible customer service:I just walked in with 7 empty tables and the idiot said they were all reserved so I left and went next door toCoup De Thai and had a great lunch….Sam Hernandez
Atmosphere: 1
Food: 1
Service: 1