My order was placed to be picked up by a particular time. I arrived to pick up my order and they claimed that my order did not exist. The Manager was extremely rude, dismissive, and unhelpful. Even after displaying my email confirmation and credit card charge, Manager denied the existence of my order. In the end, after much frustration, she claimed to have found it AS I WAS LEAVING. By this time, much time had passed and I had to leave to my next destination. There was no apology, no effort to make it right, only that if I wanted the order, I needed to wait almost 30 minutes to obtain my order again. That is why I placed the order online to ensure pick up at a certain time! I asked to be reimbursed and she refused claiming AGAIN that "she did not have my CONFIRMED order." therefore she could not reimburse. What?! I asked repeatedly for a reimbursement and she refused. I left with no chicken and am demanding an apology and reimbursement.
Ryan Fitzmorris
I ordered a 6pc ghost pepper wings at 23:55 on March 10th, and was extremely happy with my order.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Strips
Raymond Guzman
Customer service was good, but the chicken was lacking flavor and freshness. I've eaten here before and previously it's been good. Not sure if Popeyes went cheap with their quality.
Atmosphere: 5
Food: 2
Service: 5
Miguel giron melgoza
Good place, not much to say.Fast food....
Atmosphere: 4
Food: 4
Service: 4
Sergio Salgado
Prices are really going up.
Kina B
I just purchased a shrimp tackle box and everything is cold.
Atmosphere: 1
Food: 1
Service: 1
Felipa Estrada
Every time i order online, i get extra stuff and condiments in my online order and charge for things and never get them in my order, and i shouldn't have to check it should be done at the time of purchase. YOU HAVE ONE JOB!!!!
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Red Beans and Rice
FAMILIA GUGA
First time I've tried it and the food is very tasty.
Atmosphere: 5
Food: 5
Service: 5
Rudy Zacks
Standard fried chicken taste... However still good for
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Chicken Nuggets and Fries
Meiklyn Hankton Moore
Beautiful store. However as a native of New Orleans, Louisiana it saddened me to bring my sister to eat here prior to her departure going home. The chicken tenders weren’t even a tender it was the size of a pencil and the length of a thumb. It was cold as well. When we approached the counter, a refund was refused and we were told that the book provided extra pieces. Believe me you couldn’t tell. And have my sister a bigger tender.I can’t make this up. Then when I advised the on site manner who was cooking with her legs up on a table, could care less.I’m sorry I brought my sister to this establishment while reminiscing on our childhood.Shame on the staff and management.
Cashier was so stupid, he did not apply my discount even after I HANDED him the coupon. Had to go inside and talk to 3 different people just to get a side of fries as compensation. So, apparently its on you to remind the cashier you are using a coupon ??????.
Atmosphere: 1
Food: 3
Service: 1
Juanita Baker
Always get spoiled red beans & The Chicken is never fresh unless I tell them I’ll wait. That’s ridiculous! It never fails to dissuade
Wish I could give it a negative star. The service was horrible in the drive thru and when we got to the window it got worst. The employees were mingling with the car in front of us. You can clearly hear it was a social interaction with someone they know about their "business" the conversation lasted a few minutes with them exchanging a personal bag back and forth. Finally after getting to the window I informed the employee of how I didn't appreciate the service and he didn't care at all. I ended up leaving with no food because I didn't feel comfortable with all the hand shaking and bag exchange while my food was supposed to be handled. I'm sure hands weren't being washed
My order was placed to be picked up by a particular time. I arrived to pick up my order and they claimed that my order did not exist. The Manager was extremely rude, dismissive, and unhelpful. Even after displaying my email confirmation and credit card charge, Manager denied the existence of my order. In the end, after much frustration, she claimed to have found it AS I WAS LEAVING. By this time, much time had passed and I had to leave to my next destination. There was no apology, no effort to make it right, only that if I wanted the order, I needed to wait almost 30 minutes to obtain my order again. That is why I placed the order online to ensure pick up at a certain time! I asked to be reimbursed and she refused claiming AGAIN that "she did not have my CONFIRMED order." therefore she could not reimburse. What?! I asked repeatedly for a reimbursement and she refused. I left with no chicken and am demanding an apology and reimbursement.
I ordered a 6pc ghost pepper wings at 23:55 on March 10th, and was extremely happy with my order.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Strips
Customer service was good, but the chicken was lacking flavor and freshness. I've eaten here before and previously it's been good. Not sure if Popeyes went cheap with their quality.
Atmosphere: 5
Food: 2
Service: 5
Good place, not much to say.Fast food....
Atmosphere: 4
Food: 4
Service: 4
Prices are really going up.
I just purchased a shrimp tackle box and everything is cold.
Atmosphere: 1
Food: 1
Service: 1
Every time i order online, i get extra stuff and condiments in my online order and charge for things and never get them in my order, and i shouldn't have to check it should be done at the time of purchase. YOU HAVE ONE JOB!!!!
Food: 1
Service: 1
Recommended dishes: Fried Chicken, Red Beans and Rice
First time I've tried it and the food is very tasty.
Atmosphere: 5
Food: 5
Service: 5
Standard fried chicken taste... However still good for
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Chicken Nuggets and Fries
Beautiful store. However as a native of New Orleans, Louisiana it saddened me to bring my sister to eat here prior to her departure going home. The chicken tenders weren’t even a tender it was the size of a pencil and the length of a thumb. It was cold as well. When we approached the counter, a refund was refused and we were told that the book provided extra pieces. Believe me you couldn’t tell. And have my sister a bigger tender.I can’t make this up. Then when I advised the on site manner who was cooking with her legs up on a table, could care less.I’m sorry I brought my sister to this establishment while reminiscing on our childhood.Shame on the staff and management.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Cashier was so stupid, he did not apply my discount even after I HANDED him the coupon. Had to go inside and talk to 3 different people just to get a side of fries as compensation. So, apparently its on you to remind the cashier you are using a coupon ??????.
Atmosphere: 1
Food: 3
Service: 1
Always get spoiled red beans & The Chicken is never fresh unless I tell them I’ll wait. That’s ridiculous! It never fails to dissuade
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Strawberry Biscuit, Fried Chicken, Spicy Chicken Sandwich
Very clean place with great customer service only. I wish the biscuits weren't so
Atmosphere: 4
Food: 4
Service: 5
Very clean and organized! Fast service as well!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cajun Fries, Cocktail Sauce, Chicken Strips
Wish I could give it a negative star. The service was horrible in the drive thru and when we got to the window it got worst. The employees were mingling with the car in front of us. You can clearly hear it was a social interaction with someone they know about their "business" the conversation lasted a few minutes with them exchanging a personal bag back and forth. Finally after getting to the window I informed the employee of how I didn't appreciate the service and he didn't care at all. I ended up leaving with no food because I didn't feel comfortable with all the hand shaking and bag exchange while my food was supposed to be handled. I'm sure hands weren't being washed
Atmosphere: 1
Food: 1
Service: 1