I went to get 2 foodlong today around 8:40 pm and only because i ask the store or boss information the 2 girls in the store were been racist and telling me they don't have to give me any information from the location. I ask for info to call corporation because when i was about to pay i gave them my coupon and the girl on registered say the boss told them they only take coupons just for ham an salami and i told them the coupons says something else but the was fine just need it the store info. The girl the was been rude she said her name was Grace .She was mopping my feet the hole time.They don't like the job they should not work there
Atmosphere: 1
Service: 1
Elijah Douglas
rude and unprofessional fat lady!
Kulz
Very depressing atmosphere. And what's up with blocking the glass where the meat and cheese are kept. Now you can't see anything! It looks suspicious now. I can also see the temperature of where the food are displayed freezing over. Not the correct temperature settingIts getting frozen all over even where the veggies are. These are red flags! And not taking coupons...what's up with the owner of this place. Very disappointing. When asking about it, the girl was literally annoyed about it. Come on its food and we are paying for it. I used to be OK with the service here but now it's getting worse and worse. Everytime I come here now I always walk out questioning the quality of the food and service. I guess this is it for me, no more coming here.
Atmosphere: 1
Food: 1
Service: 1
Austin Xiong
January 08, 2024. Approximately 5:30pmAddress 3250 G St, Merced, CA.Upon walking into the store, I can see that it was empty with no customers, while an employee was on her phone talking in the front. Once I opened the door (mind you, the door makes a bell sound) and entered, she immediately went to the restroom. As I waited for 10-15 minutes inside the store, no one greeted me, came out to check who was there, or even appeared to be working. As I stand there I knew that the worker didn’t want to take my order. So I took it upon myself to prove my point. I walked out and opened the door, knowingly that it would make a sound, assuming that I “left”, and stood right in front of the entrance. As I stood there, I saw another employee walk out with her phone in her hands looking straight at me. Then followed along was the first employee that went into the restroom. I am extremely disappointed in the management and the workers there. Especially knowing that there are many people who are in need of a job and would do their absolute best to keep it. The workers tonight were straight up lazy and avoiding work at all costs. I would check the cameras and assess the issue ASAP if I were the manager/supervisor.
Atmosphere: 1
Food: 1
Service: 1
Jesus Miranda
Rude. Not greeted when walked in. Staff talking smack about each other after employee had just clocked out from shift.
Atmosphere: 1
Food: 5
Service: 1
Zachary Malone
Often rude staff and make their own exceptions to coupons. Sometimes they do not take and now they have decide to make the coupons only apply to cold cuts, despite the fact this is not an exception on the coupon and there is no signage in the store about this. The staff also do not state these coupon rules when asked.Tuna is also often quite soggy. Terrible subway overall.
Atmosphere: 2
Food: 3
Service: 1
Sarah Malone
Doesn't accept coupons despite not having an signage. We changed how we would order because of a coupon we had and clearly were holding the coupons in sight and she didn't tell us until we got to the register and had to pay. Will not be coming back.
Atmosphere: 2
Food: 2
Service: 1
Zachary M.
Often rude staff and make their own exceptions to coupons. Sometimes they do not take and now they have decide to make the coupons only apply to cold cuts, despite the fact this is not an exception on the coupon and there is no signage in the store about this. The staff also do not state these coupon rules when asked. Tuna is also often quite soggy. Terrible subway overall.
Kayla Riego
My dad Came in this evening and was treated HORRIBLY. There were 2 girls working and treated my dad so rudely. Their computers were not working and were badgering him how he would pay. He said I can pay cash or card, whatever you guys would like. They then said are you sure? He said yes I’m sure now can you please stop rushing me out of the store and let me complete my order? They both started yelling at him telling him he didn’t need to be rude. He said nothing rude. He Kindly asked them to not rush him out of the store AT 6 PM. He then asked them how he could get in touch with the manager and they said they would not give him that information. I am disgusted at the way he was treated. If you’re looking for customer service and kindness, this is not the place to go.
Atmosphere: 1
Food: 1
Service: 1
Jeff Hughes
Subway is a good place to go to get something quick on the way home.
Clean environment Very fast service sandwich was so delicious definitely will be back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado Turkey
Christian Santillan
Awesome, happy and friendly customer service and great subs always as expected
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak
Bill King
Good sandwichsnd good customer
Atmosphere: 4
Food: 4
Service: 4
Fire_fox1
The vegetables look old and dry, I asked for soup they said yes we have some but it's not good, did not have meatball sandwiche , when I went to pay the bagged the sandwich of the person behind me. Omg what a mess the sale person did not know how to charge me . Good luck
William H.
Re: Subway on 720 Carole Ave Was charged $2.00 higher for our sandwich than what was shown on the price board. Sandwich was not made correctly. Management was defiant and refused to address our complaints, instead directing us to Subway Corporate. Overall: Appalling customer service. Will never return to this location. Complaint has been made with Subway Corporate. Your experience may be better, but you are at risk of being dissed by the employees and managers at this location.
I went to get 2 foodlong today around 8:40 pm and only because i ask the store or boss information the 2 girls in the store were been racist and telling me they don't have to give me any information from the location. I ask for info to call corporation because when i was about to pay i gave them my coupon and the girl on registered say the boss told them they only take coupons just for ham an salami and i told them the coupons says something else but the was fine just need it the store info. The girl the was been rude she said her name was Grace .She was mopping my feet the hole time.They don't like the job they should not work there
Atmosphere: 1
Service: 1
rude and unprofessional fat lady!
Very depressing atmosphere. And what's up with blocking the glass where the meat and cheese are kept. Now you can't see anything! It looks suspicious now. I can also see the temperature of where the food are displayed freezing over. Not the correct temperature settingIts getting frozen all over even where the veggies are. These are red flags! And not taking coupons...what's up with the owner of this place. Very disappointing. When asking about it, the girl was literally annoyed about it. Come on its food and we are paying for it. I used to be OK with the service here but now it's getting worse and worse. Everytime I come here now I always walk out questioning the quality of the food and service. I guess this is it for me, no more coming here.
Atmosphere: 1
Food: 1
Service: 1
January 08, 2024. Approximately 5:30pmAddress 3250 G St, Merced, CA.Upon walking into the store, I can see that it was empty with no customers, while an employee was on her phone talking in the front. Once I opened the door (mind you, the door makes a bell sound) and entered, she immediately went to the restroom. As I waited for 10-15 minutes inside the store, no one greeted me, came out to check who was there, or even appeared to be working. As I stand there I knew that the worker didn’t want to take my order. So I took it upon myself to prove my point. I walked out and opened the door, knowingly that it would make a sound, assuming that I “left”, and stood right in front of the entrance. As I stood there, I saw another employee walk out with her phone in her hands looking straight at me. Then followed along was the first employee that went into the restroom. I am extremely disappointed in the management and the workers there. Especially knowing that there are many people who are in need of a job and would do their absolute best to keep it. The workers tonight were straight up lazy and avoiding work at all costs. I would check the cameras and assess the issue ASAP if I were the manager/supervisor.
Atmosphere: 1
Food: 1
Service: 1
Rude. Not greeted when walked in. Staff talking smack about each other after employee had just clocked out from shift.
Atmosphere: 1
Food: 5
Service: 1
Often rude staff and make their own exceptions to coupons. Sometimes they do not take and now they have decide to make the coupons only apply to cold cuts, despite the fact this is not an exception on the coupon and there is no signage in the store about this. The staff also do not state these coupon rules when asked.Tuna is also often quite soggy. Terrible subway overall.
Atmosphere: 2
Food: 3
Service: 1
Doesn't accept coupons despite not having an signage. We changed how we would order because of a coupon we had and clearly were holding the coupons in sight and she didn't tell us until we got to the register and had to pay. Will not be coming back.
Atmosphere: 2
Food: 2
Service: 1
Often rude staff and make their own exceptions to coupons. Sometimes they do not take and now they have decide to make the coupons only apply to cold cuts, despite the fact this is not an exception on the coupon and there is no signage in the store about this. The staff also do not state these coupon rules when asked. Tuna is also often quite soggy. Terrible subway overall.
My dad Came in this evening and was treated HORRIBLY. There were 2 girls working and treated my dad so rudely. Their computers were not working and were badgering him how he would pay. He said I can pay cash or card, whatever you guys would like. They then said are you sure? He said yes I’m sure now can you please stop rushing me out of the store and let me complete my order? They both started yelling at him telling him he didn’t need to be rude. He said nothing rude. He Kindly asked them to not rush him out of the store AT 6 PM. He then asked them how he could get in touch with the manager and they said they would not give him that information. I am disgusted at the way he was treated. If you’re looking for customer service and kindness, this is not the place to go.
Atmosphere: 1
Food: 1
Service: 1
Subway is a good place to go to get something quick on the way home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Buffalo Chicken Melt
Restaurantji Recommends
Clean environment Very fast service sandwich was so delicious definitely will be back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Avocado Turkey
Awesome, happy and friendly customer service and great subs always as expected
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak
Good sandwichsnd good customer
Atmosphere: 4
Food: 4
Service: 4
The vegetables look old and dry, I asked for soup they said yes we have some but it's not good, did not have meatball sandwiche , when I went to pay the bagged the sandwich of the person behind me. Omg what a mess the sale person did not know how to charge me . Good luck
Re: Subway on 720 Carole Ave Was charged $2.00 higher for our sandwich than what was shown on the price board. Sandwich was not made correctly. Management was defiant and refused to address our complaints, instead directing us to Subway Corporate. Overall: Appalling customer service. Will never return to this location. Complaint has been made with Subway Corporate. Your experience may be better, but you are at risk of being dissed by the employees and managers at this location.