Subway

24451 Alicia Pkwy Suite 12, Mission Viejo
(949) 380-7828

Recent Reviews

arlington brock

There is not a subway in California that can get a mobile order

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Supreme Meats, Chicken & Bacon Ranch, All-American Club

Michelle B.

Unacceptable service today at this location. I placed a curbside order through the app. I checked in through the app when I arrived and parked in the designated "curbside" spot at 1:00. This location also has a sign that requests customers send a text message to a phone number. I did that. And waited. At 1:30 I walked in to where there was one customer and two employees. I said I was waiting for my curbside order. The employee said, "you are supposed to text us." I responded I did and showed her my phone. Needless to say my order was done and had been sitting on the counter for however long. The reason why I selected curbside service is because my dog was with me and it was hot outside and I didn't want to leave my dog in the car. Needless to say, the employee who wasn't helping the customer and was just standing at the register could have noticed my car Allred right out front. If the establishment doesn't understand how to use technology or the technology doesn't work (she said she doesn't get the notifications when customers check in on app which is why she requests a text message which didn't work in my instance) then they should just not offer curbside service at all!

Carol D.

Have all these sports people or actors ever eaten at a Subway? Big deal you use a slicer now. Do you make the meat any thicker? Their is a reason "ONLY" Subway charges for "double" meat. Because Jersey Mikes or Togo's or other sandwich places put enough meat in it!

Jordan Mehl

A very decent Subway. Cramped location but the staff are awesome. Got a great quick lunch here that my picky-eating son also would enjoy. If you need a quick sammie then this is not a bad option! Still a fan of the cold cut combo and definitely missing the days of the $5 footlong though ?Kid-friendliness: You can choose the toppings making this a good choice for picky eaters.Parking: Free parking lot, gets crowded during the lunch rush.Wheelchair accessibility: Wheelchair accessible parking and entrance.

Atmosphere: 4

Food: 5

Service: 5

Pamela F.

Outstanding customer service! We arrived 10 minutes before closing and was greeted with a big genuine smile! Our sandwich artist happily made a great sandwich! All of the ingredients were so fresh and delicious! Great shop!

Kervin Sam

I eat here regularly. The staff is friendly and I get exactly what I'm after.Parking: Plenty

Travis B.

I recommend going to the Subway in the Gateway center, just up the street from this location. Service isn't great. I ordered a sandwich online and when I got there they tried to upcharge for items that were supposed to be part of the original sandwich, nothing I added extra. I paid thru the app so I paid more for less and when I showed them they could only tell me they don't participate and it's up to the owner not to participate in promotions. The app has them listed as participating and allowed my purchase to go thru. You got me once, congrats! Don't support unethical businesses.

Daniel O.

Betty who works here was wonderful and bad the best customer service with great energy and positivity. She made my day better after a good workout. I will be coming back more and more

S. J.

We have a major plumbing problem at our house and the water is off. We decided to go pick up dinner from Subway. When we arrived, the "NEW HOURS" sign on the door said the location was open until two hours after we got there, but the door was locked. A lady was cleaning the trays behind the counter; we knocked on the door and she totally ignored us. We knocked again and she waved us away without looking up.NOT GOING HERE AGAIN!!!

Maria N.

Coupons, people usually use, are not accepted. They accept a coupon only if you purchased a lot. Avoid such a stingy store.

Teslatte 1364

Worker Put slice of tomatoes back to my sandwich even after dropping on table outside sandwich wrap.

Hank Locklear

Cristian was awesome!

Armando O.

This subway I gave it a 5 star because of their great and superb service. They are very friendly and courteous, bathrooms are clean and well maintained. Food wise all is good and FRESH. Blessings to you all.

Dominic Z.

THANK YOU BETTY & TEAM!!! Great choice for party sandwiches. The party platter was great, fresh and ready in time. It had variation of all meats and veggies, plus condiments on the side. Looking forward to eating here again.

Dominique Z.

THANK YOU BETTY & TEAM!!! Great choice for party sandwiches. The party platter was great, fresh and ready in time. It had variation of all meats and veggies, plus condiments on the side. Looking forward to eating here again.

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