Sansei Japan

1740 Montebello Town Center, Montebello
(323) 726-6230

Recent Reviews

Johanna C.

Overpriced but besides that the cashier could use some customer service lessons Fabiola instead of being rude and ignorant about who is picking up food pay attention to who your customers are. We heard our number and you still spoke rudely to me asking me my number when it wasn't even you who called my number out. Never coming back. Whoever owns this place really should see who they hire especially at the mall where your sales are what your business depends on. That's how these food places never last in mall food courts. Waste of time and money.

Andrew T.

Absolutely horrible! Wasted my money on this place. I wanted something light for lunch and decided on sushi. Decided this place wasn't so bad and ordered a California Roll. I thought they were going to make it, but they had large amounts already premade in their fridge. All the guy did was cut it up and it wasn't even cut up nicely. The sushi was stale and tasted horrible. Don't come here, it's not worth your time or money.

Sean O.

This place was good as of 2 weeks ago when i ate there. Today my family and I ate there. First, the oder was messed up, and second, there was more rice, noodles, and vegetables, then normal and only half the meat. Also, the fried rice was kind of burnt, and when we asked for soy sauce, that became another issue. Let's just say that with that little meat and this experience today i will NEVER come back here again!

Michelle Gonzalez

They staff is very rude, my grandma used to eat there often. The one day her food tasted off she told them the food wasn't good and tasted off, they called her stupid and made fun of her for being blind.

Atmosphere: 3

Food: 2

Service: 1

Alex B.

The quality of the food has fallen so far behind. The food is bland had to throw lots of salt and ask for extra condiments to attempt to give it some flavor. I brought this up to the staff no apology nothing. Recommended they add salt or make a new batch of rice. Rice was also mushy. Such a shame this place was sooo good before. The manager didn't seem to care when I voiced my concerns. I would ask for my money back if I wasn't tired from a long day. I ate the chicken beef and veggies threw the rest away and bought a pepperoni Stromboli from Sbarro's instead. Did not disappoint l. Not sure if I'll bring my family here again

Loui C.

Bad service poor customer service my plate got the left over burned chiken from the first plate when told them i didnt want they told me to bad that was your order, this place doesnt taste de same anymore chow mein was to waterry no flavor last time i will eat here.

Julio Morales

Its more china food tham a real japanese taste . Overcooked .really bad experience. Employees are rude.

Atmosphere: 2

Food: 2

Service: 3

Carina V.

Food is ok but very bad customer service the woman cashier is an awful person she is so rude!

Yas Pinto

The lady that works there is horrible. I ask for an extra empty plate and she got pist off . She took a picture of me and said i cant buy food there anymore. Horrible custumer

Atmosphere: 1

Food: 1

Yasmin Tilesova

This place use to be good but its disgusting now. The food has no flavor and the meat is different. Yuck!

Dominick H.

Place is always closed really early when I come. Came one day around 4:20pm and they were closed even though it says they close at 5pm. Came today 2/1/23 at 3:30pm and they're closed

Tanya A.

Found a piece of hair in my food tried to swap out the plate they were so rude about it they didn't seem to understand they gave my money back and said they couldn't let me order again!

Roxana A.

Stale and flavorless fried rice. It tastes like the smell of cardboard. Waste of $15.00. I ordered Teriyaki Shrimp.

Bri Lancaster

The cashier is wearing gloves. With the same gloves he was touching money and handling the empty food trays and did NOT put on hand sanitizer in between. Unsanitary. I don't want to return.

Judy Murillo

The food was delicious, I had the beef tareyke, noodles and fried rice, I will get again

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