Pizza Factory Monterey

2339 N Fremont St, Monterey
(831) 747-1028

Recent Reviews

Michele Rocha

Amazing pizza!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pizza

N M

Excellent food and atmosphere is very inviting and easygoing. We originally had it to go but ended up eating it all in one sitting, it was so delicious and piping hot! Perfect pizza, great dough, cooked just right, good amount of cheese and sauce. Managed to take a picture of the last slice before it was devoured in 2 minutes. Thanks guys! We will definitely be back ;)Parking: Several spotsKid-friendliness: Great for kids, family-friendly and cool for a small group setting.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

Lois B.

I ordered a pizza to go last Friday nite. I ordered an extra sauce, so TWO sauces plus cheese and mushrooms. Worst pizza I ever had, it contained barely ANY sauce OR ANY cheese, making it dry as dust! No wonder why no customers were there when I went in.

Leo G.

very fast, professional and the family is nice too. Convenient location on the Freemont strip that's easy to go and come as you please. Became a weekly regular spot for us to eat it for it's pizza.

Richard R.

Simple mistake that was neither my fault nor the companies. Absolutely rude and terrible service by the person on the phone. Do not give this place your business under any circumstance. I wish 0 star was an option.

Gilbert Wade

Small business owners on site and they actually

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza

Robyn Vierra

Wouldn't suggest any of this place. Thumbs down.

Atmosphere: 2

Food: 1

Service: 1

Catherine O.

Let me be honest here. I was a general manager at a pizza place for two years. I never spoke to a customer on the phone the way this guy did on the phone. They are open till nine. I called at 8:30. I'll be honest I did used to get annoyed when people would want a delivery that late but I still made a delicious pizza and sent my driver on there way. The guy on the phone harshly demanded where I lived stating they stopped delivering at 8:30. So I ordered a large pepperoni pizza and two 20 oz Pepsis. The total was 37.00 dollars. I said well let's see this pizza should be really good at that price. The pizza was SUPER DRY and practically burnt. The icing on the cake was it arrived messed up lol. Never ordering again from this place. Also it took 50 minutes to get my pizza. I do live in del Rey oaks, still ridiculous.

Jamie Summers

Excellent service and the pizza was great ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Sam Clark

Fun atmosphere, moderate service, GREAT PIZZA!Parking: Only two parking spots in front of the store …. More behind

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Pepperoni Olive Pineapple Pizza

Michael F.

The menu is large. I like the alfredo sauce as my pizza sauce. I always order by phone and that's been a fine customer service experience. I sometimes have them deliver and I sometimes pick it up.

Remko Ten Zijthoff

I ate a lot of pizza in the USA the past few weeks. This one was the less tasty by far.

Atmosphere: 2

Food: 2

Service: 2

elizabeth besterwitch

Pizza was fire ??The owner/manager was super friendly and demonstrated amazing customer service. High quality food and service. Definitely will return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Factory Special Pizza

Frank Cozzi III

The pizza was very good, friendly owners.. And it seems as if they work ALL of the time!Atmosphere is just normal pizza parlor atmosphere.I will be going there many more times. ?

Atmosphere: 3

Food: 5

Service: 5

Jennifer H.

From out of town, ordered X-Large pepperoni. Taste like it was cooked 2 days ago and reheated 3 times. Just terrible.

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