Absolutely disgusting!!! The ice cream tasted old, the cone was stale. The counter lady licked her finger before scooping the ice cream. We will never return here!!
Atmosphere: 1
Food: 1
Service: 1
Bella T.
I love baskin robbins their ice cream is good AF, i was excited to see that place was open at 12am yk late night ice cream, but i guess someone messed it up even though it says 12am-9pm on both the apple maps and website, so someone needs to fixed that or your going to have lots of angry custys outside a closed baskin robbins lol.
Sunil R.
BR is steady and still has some good options. Love Potion FTW. This location shares the space with Togo's which I have not seen before.
Elaine L.
I was excited about the featured flavors. But my all-time favorite is Jamoca Almond Fudge, And as always, a tasted delicious. Here's why only three stars- 1. The scoop portions we got this time around we're not great. 2. I downloaded the app prior to us coming. I loaded up my BR card with $25. The customer service representative did not know how to get it to work. I ended up using my Google pay instead and I feel like I wasted my money loading my BR card so I can use the app for rewards. Will I come back? Of course. I just hope next time the App will actually work. Because otherwise, why even have an app?
Alex Salvador
Great ice cream and service
Elliot Goldinger
Store closed at 8:00, despite posted closing at 9:00.
Garcia I.
My husband and I went in for sundaes. However, we walked out and cancelled the order as soon as I noticed that the person making the sundae picked up the brownie with the filthy gloves that had just been used to ring up another customer, as well as touch multiple unkempt surfaces. It lead me to believe that one pair of gloves is used throughout the entire day. This did not lead to confidence in my eating food that had been directly handled with these same gloves.
mellisa Figueroa
Never going there again, worst customer service, the guy there was being so rude, slamming the ice cream, little door rollinghis eyes and puffing. I just won't ever go there again. This was my first experience like this, and I literally walked out crying.
Patsy Stukas
All three ice creams were delicious. With hot fudge.
Jai L.
Did a Door Dash delivery which came pretty fast. I ordered two mermaid ice cream cups that are supposed to come with mermaid tails. I don't understand why they didn't just put it outside the cup wrapped in saran-wrap, instead of crushing it into the icecream with the domed lid, so that one completely broke in half and I had to dig the other one out. Also, the sprinkles are stale tasting. My kids didn't mind that but if I had to be the one eating it, it would've bothered me. Glad they deliver though! My kids haven't been anywhere fun for months since my two year old refuses to put on a mask. It was a great surprise for my kids.
One of two BR in Morgan Hill. This one is tucked in with a Togo’s deli which is one of my favorite delis
Amanda Rice
Baskin Robbins in Morgan Hill just ripped me off. I ordered a cake for my daughter's 4th birthday and they kept telling us it needed to be bigger because of the design we wanted (disney princesses) so we said we wanted to pick out a 9" round instead because a sheet cake was too big. We picked a very basic design with no toys on it and it came out to the same price as a full sheet.... $43 bucks for a 9" round cake sounds wrong to me.
Lani Noel Sigala
Always great service and friendly employees!!
Josh Cook 45
Best ice cream ever ??
Wynn R
B-R has always been a favorite, no matter where. The quality is always high, and the staff is always friendly. They have been around so long that everyone knows what to expect
Absolutely disgusting!!! The ice cream tasted old, the cone was stale. The counter lady licked her finger before scooping the ice cream. We will never return here!!
Atmosphere: 1
Food: 1
Service: 1
I love baskin robbins their ice cream is good AF, i was excited to see that place was open at 12am yk late night ice cream, but i guess someone messed it up even though it says 12am-9pm on both the apple maps and website, so someone needs to fixed that or your going to have lots of angry custys outside a closed baskin robbins lol.
BR is steady and still has some good options. Love Potion FTW. This location shares the space with Togo's which I have not seen before.
I was excited about the featured flavors. But my all-time favorite is Jamoca Almond Fudge, And as always, a tasted delicious. Here's why only three stars- 1. The scoop portions we got this time around we're not great. 2. I downloaded the app prior to us coming. I loaded up my BR card with $25. The customer service representative did not know how to get it to work. I ended up using my Google pay instead and I feel like I wasted my money loading my BR card so I can use the app for rewards. Will I come back? Of course. I just hope next time the App will actually work. Because otherwise, why even have an app?
Great ice cream and service
Store closed at 8:00, despite posted closing at 9:00.
My husband and I went in for sundaes. However, we walked out and cancelled the order as soon as I noticed that the person making the sundae picked up the brownie with the filthy gloves that had just been used to ring up another customer, as well as touch multiple unkempt surfaces. It lead me to believe that one pair of gloves is used throughout the entire day. This did not lead to confidence in my eating food that had been directly handled with these same gloves.
Never going there again, worst customer service, the guy there was being so rude, slamming the ice cream, little door rollinghis eyes and puffing. I just won't ever go there again. This was my first experience like this, and I literally walked out crying.
All three ice creams were delicious. With hot fudge.
Did a Door Dash delivery which came pretty fast. I ordered two mermaid ice cream cups that are supposed to come with mermaid tails. I don't understand why they didn't just put it outside the cup wrapped in saran-wrap, instead of crushing it into the icecream with the domed lid, so that one completely broke in half and I had to dig the other one out. Also, the sprinkles are stale tasting. My kids didn't mind that but if I had to be the one eating it, it would've bothered me. Glad they deliver though! My kids haven't been anywhere fun for months since my two year old refuses to put on a mask. It was a great surprise for my kids.
Restaurantji Recommends
One of two BR in Morgan Hill. This one is tucked in with a Togo’s deli which is one of my favorite delis
Baskin Robbins in Morgan Hill just ripped me off. I ordered a cake for my daughter's 4th birthday and they kept telling us it needed to be bigger because of the design we wanted (disney princesses) so we said we wanted to pick out a 9" round instead because a sheet cake was too big. We picked a very basic design with no toys on it and it came out to the same price as a full sheet.... $43 bucks for a 9" round cake sounds wrong to me.
Always great service and friendly employees!!
Best ice cream ever ??
B-R has always been a favorite, no matter where. The quality is always high, and the staff is always friendly. They have been around so long that everyone knows what to expect