Accidentally made an order here through Uber eats and tried calling several times to cancel the order and get a refund but never got an answer
Atmosphere: 1
Food: 1
Service: 1
Lydia Cole
Spent $100 on sandwiches which ended up being inedible. We didn't think to check the quality before leaving (because why would you need to). The evening staff seemed very disgruntled when we arrived which should have been a red flag but we didn't think anything of it. It was clear there was a riff between the only two employees that were working that night due to their visible irritation with each other.The sandwiches didn't have any sauce or meat. The bread was rock hard and stale. Additionally, the ingredients didn't match the sandwich types we ordered.Upper management gave us a refund the next week, but we won't return. Extremely dysfunctional location. Wouldn't trust the quality.
Atmosphere: 1
Food: 1
Service: 1
Sigmund R.
The server was extremely nice and the food came quickly. Tastes good! :) The restaurant theme adds a pop of color and has funny puns/jokes around the restaurant.
Cassandra K.
Loveeeee the Pee Wee (vegetarian) first time having it so I hope it continue to meet if not exceed my (high) expectations. The sourdough is just perfect, tastes very fresh and not stale or over toasted, just right. Sauce is amazing, it's a French dressing apparently. Vegan turkey is soooo good better than the mediocre "tofurkey" found at Safeway. The purple cabbage added nice crunch and the Swiss cheese I didn't taste. If your not a picky eater yes get pickles and lettuce plus tomatoes! Only thing is it would be nice to have vegan cheese, I would have gotten it just couldn't find it on the menu.
Derek Y.
** Solid tasting sandwiches but as other reviews suggest they seem to skimp on portions. Would give 3.5 stars if it were possible but will skew towards 3 over 4 for this location.Ike's as a chain has been a favorite sandwich spot for me over the years in the Bay Area. However, during my last visit here, it seemed like the portions for these sandwiches haven't been the best. In the past at other locations, the sandwiches seemed a lot more full. Here, it seemed like it was mostly bread with just a tiny bit of meat and lettuce. Not exactly the best ratio of bread to filling I'd like. Not sure how much of it is location specific or cutting costs or both.The taste was the same as I remembered from the various locations I've tried, but for some reason it just felt like it was lacking substance. For ~$15 a sandwich, I wish it came with more. Understandably meat is the priciest ingredient but even the lettuce portions were not much at all.For whatever reason, it seems like some of the sandwiches at the Palo Alto location like Andrew Luck aren't on the menu here. The Matt Cain and Menage A Trois over Dutch crutch are usually my go to picks. The Matt Cain has good flavor but tends to be a bit salty and heavy while the Menage A Trois is lighter with chicken and slightly sweeter.Overall has potential but don't think I'd want to return given the increasing price with smaller portions.
Dizzy Verdugo
This was my first time in an Ikes Sandwich shop and Mario was super patient with me and answered all my questions. I wanted to walk out because I was unfamiliar with the menu but he made me feel at home with his hospitality.
Atmosphere: 5
Food: 4
Service: 5
Sivasa L.
For the longest time I had been making my way out to Sunnyvale or back to Palo Alto for a sandwich when I was in the Mountain View area. Those were the only places I knew were close by. Then I found this branch! Conveniently located next to the Costco in Mountain View, this branch of Ike's is nestled in the haven of shops next to Highway 101. There is plenty of parking even if you have to park a ways away to get a space, but that's not such a bad thing. Upon entering the shop, I was greeted with hellos and sent off with thank yous when I left. I love that. Their service was top notch and the sandwiches were no less quality. I love Ike's and I love that this is there now for those who frequent or live in the Mountain View area.
Brandon H.
We were told it was a one hour wait for a sandwich at 1:00 in the afternoon. The guy at the counter was extremely dismissive. Said they were all online orders and we should have called ahead an hour ago. Crazy way to do business. Sad to see. Love Ike's. Hope it changes so we can go back and have lunch
Alice Yang
Our favorite sandwich spot. Kids usually get the “Steph Curry” (special sauce) on Dutch Crunch of course!
Atmosphere: 5
Food: 5
Service: 5
Rocky P.
Was in the area and saw they had an Ike's so for sure I had to drop by. I don't live by one so whenever I see one I have to go and I have to get the Adam Richman. For those who don't know he's the guy from "man vs food" where he tries food challenges. This sandwich I get it with a sourdough with red onions and jalapeños. The reason why it's so good is the bread. I haven't had this this style of bread anywhere else. The number 201. Sandwich has fried chicken (tender as heck), pesto, swiss cheese, and ham. They brush some honey on the bread to get it the sweet and savory bite. This place also has a good vegan option, gluten free bread, and sf sour dough. The store itself is huge with plenty of seating and even fruity tea blends. Got to it a try!
Showed up at right at 8:15 tonight (9/10/23) for sandwiches. Sign on the door says they close at 9:00. Website says they close at 9:00. Google says they close at 9:00. However the door was locked; a single customer was inside still eating.The one guy working came to the door and motioned us in and I assumed that he was going to serve us after all. Instead all he wanted to do was show us that he had already cleaned the sandwich toaster thingy. That's it--no food, no apology--just showing off his clean toaster. And I guess it couldn't have been all that long ago that he cleaned it if someone was still in there eating--and you really wonder how long to would have taken him to clean it again and how dirty it would have gotten. I mean yeah that would suck, but you're the one saying you are open until 9:00. Maybe wait until after you close before cleaning the sandwich toaster if you don't want this to happen. Or, if you want to close at 7:00 on Sunday nights because it's slow--fine just change your hours. No issue.No love (or even simple courtesy) here.
Shree S
Took 45 mins for an online order — not acceptableI ordered sandwich around 10:45 and had to wait in the shop for 20+
Food: 4
Service: 1
Kerry B.
Some of the best sandwiches I ever had. They have vegan, vegetarian & gluten free options too! Try the Handsome Owl, it’s my favorite ☺️Vegetarian options: Most of the sandwiches can be made vegetarian or vegan.Dietary restrictions: They have options for people with dietary restrictions, such as Gluten Free, Vegan & Vegetarian.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Customized Sandwiches
VIRAL SINGH
Great sandwichs. Service is great. Lots of parking in the complex.
Atmosphere: 5
Food: 5
Service: 5
Gil P.
Not impressed with their sandwich I ordered the #18 it seemed like they skimped on the meat portions and it was just like getting the same size sandwich @ Togos. I thought these would be "Big Sandwiches" they were tasty but not worth my time going here again ! I will stick to Little Lucca in South San Francisco you get your money's worth there!!
Accidentally made an order here through Uber eats and tried calling several times to cancel the order and get a refund but never got an answer
Atmosphere: 1
Food: 1
Service: 1
Spent $100 on sandwiches which ended up being inedible. We didn't think to check the quality before leaving (because why would you need to). The evening staff seemed very disgruntled when we arrived which should have been a red flag but we didn't think anything of it. It was clear there was a riff between the only two employees that were working that night due to their visible irritation with each other.The sandwiches didn't have any sauce or meat. The bread was rock hard and stale. Additionally, the ingredients didn't match the sandwich types we ordered.Upper management gave us a refund the next week, but we won't return. Extremely dysfunctional location. Wouldn't trust the quality.
Atmosphere: 1
Food: 1
Service: 1
The server was extremely nice and the food came quickly. Tastes good! :) The restaurant theme adds a pop of color and has funny puns/jokes around the restaurant.
Loveeeee the Pee Wee (vegetarian) first time having it so I hope it continue to meet if not exceed my (high) expectations. The sourdough is just perfect, tastes very fresh and not stale or over toasted, just right. Sauce is amazing, it's a French dressing apparently. Vegan turkey is soooo good better than the mediocre "tofurkey" found at Safeway. The purple cabbage added nice crunch and the Swiss cheese I didn't taste. If your not a picky eater yes get pickles and lettuce plus tomatoes! Only thing is it would be nice to have vegan cheese, I would have gotten it just couldn't find it on the menu.
** Solid tasting sandwiches but as other reviews suggest they seem to skimp on portions. Would give 3.5 stars if it were possible but will skew towards 3 over 4 for this location.Ike's as a chain has been a favorite sandwich spot for me over the years in the Bay Area. However, during my last visit here, it seemed like the portions for these sandwiches haven't been the best. In the past at other locations, the sandwiches seemed a lot more full. Here, it seemed like it was mostly bread with just a tiny bit of meat and lettuce. Not exactly the best ratio of bread to filling I'd like. Not sure how much of it is location specific or cutting costs or both.The taste was the same as I remembered from the various locations I've tried, but for some reason it just felt like it was lacking substance. For ~$15 a sandwich, I wish it came with more. Understandably meat is the priciest ingredient but even the lettuce portions were not much at all.For whatever reason, it seems like some of the sandwiches at the Palo Alto location like Andrew Luck aren't on the menu here. The Matt Cain and Menage A Trois over Dutch crutch are usually my go to picks. The Matt Cain has good flavor but tends to be a bit salty and heavy while the Menage A Trois is lighter with chicken and slightly sweeter.Overall has potential but don't think I'd want to return given the increasing price with smaller portions.
This was my first time in an Ikes Sandwich shop and Mario was super patient with me and answered all my questions. I wanted to walk out because I was unfamiliar with the menu but he made me feel at home with his hospitality.
Atmosphere: 5
Food: 4
Service: 5
For the longest time I had been making my way out to Sunnyvale or back to Palo Alto for a sandwich when I was in the Mountain View area. Those were the only places I knew were close by. Then I found this branch! Conveniently located next to the Costco in Mountain View, this branch of Ike's is nestled in the haven of shops next to Highway 101. There is plenty of parking even if you have to park a ways away to get a space, but that's not such a bad thing. Upon entering the shop, I was greeted with hellos and sent off with thank yous when I left. I love that. Their service was top notch and the sandwiches were no less quality. I love Ike's and I love that this is there now for those who frequent or live in the Mountain View area.
We were told it was a one hour wait for a sandwich at 1:00 in the afternoon. The guy at the counter was extremely dismissive. Said they were all online orders and we should have called ahead an hour ago. Crazy way to do business. Sad to see. Love Ike's. Hope it changes so we can go back and have lunch
Our favorite sandwich spot. Kids usually get the “Steph Curry” (special sauce) on Dutch Crunch of course!
Atmosphere: 5
Food: 5
Service: 5
Was in the area and saw they had an Ike's so for sure I had to drop by. I don't live by one so whenever I see one I have to go and I have to get the Adam Richman. For those who don't know he's the guy from "man vs food" where he tries food challenges. This sandwich I get it with a sourdough with red onions and jalapeños. The reason why it's so good is the bread. I haven't had this this style of bread anywhere else. The number 201. Sandwich has fried chicken (tender as heck), pesto, swiss cheese, and ham. They brush some honey on the bread to get it the sweet and savory bite. This place also has a good vegan option, gluten free bread, and sf sour dough. The store itself is huge with plenty of seating and even fruity tea blends. Got to it a try!
Restaurantji Recommends
Showed up at right at 8:15 tonight (9/10/23) for sandwiches. Sign on the door says they close at 9:00. Website says they close at 9:00. Google says they close at 9:00. However the door was locked; a single customer was inside still eating.The one guy working came to the door and motioned us in and I assumed that he was going to serve us after all. Instead all he wanted to do was show us that he had already cleaned the sandwich toaster thingy. That's it--no food, no apology--just showing off his clean toaster. And I guess it couldn't have been all that long ago that he cleaned it if someone was still in there eating--and you really wonder how long to would have taken him to clean it again and how dirty it would have gotten. I mean yeah that would suck, but you're the one saying you are open until 9:00. Maybe wait until after you close before cleaning the sandwich toaster if you don't want this to happen. Or, if you want to close at 7:00 on Sunday nights because it's slow--fine just change your hours. No issue.No love (or even simple courtesy) here.
Took 45 mins for an online order — not acceptableI ordered sandwich around 10:45 and had to wait in the shop for 20+
Food: 4
Service: 1
Some of the best sandwiches I ever had. They have vegan, vegetarian & gluten free options too! Try the Handsome Owl, it’s my favorite ☺️Vegetarian options: Most of the sandwiches can be made vegetarian or vegan.Dietary restrictions: They have options for people with dietary restrictions, such as Gluten Free, Vegan & Vegetarian.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Customized Sandwiches
Great sandwichs. Service is great. Lots of parking in the complex.
Atmosphere: 5
Food: 5
Service: 5
Not impressed with their sandwich I ordered the #18 it seemed like they skimped on the meat portions and it was just like getting the same size sandwich @ Togos. I thought these would be "Big Sandwiches" they were tasty but not worth my time going here again ! I will stick to Little Lucca in South San Francisco you get your money's worth there!!