Worst customer service experience I have ever came across.How do you wait 1 whole hour BEFORE starting the actual order?!Then hang up on us 3 times before finally answering the call?!Will never be using this location ever again. Absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Marci Avila
Was there 3 weeks ago and got home after picking up the order got all the way home and realized they forgot the coke, made us drive all the way back and pick it up. Then tonight, got dinner and they forgot the free icing that comes with the cinnamon rolls and called to see if we can get one and they said they would give me an extra free icing on the next visit. Asked to speak to the manger, he got on the phone, asked for his name and he refused to give it to me, very childish, immature, and does not know anything about customer service, same response of a "free" icing when it already comes with icing, he said he was trying to help me by doing nothing. Going to the store tomorrow to speak with them.
Atmosphere: 1
Food: 1
Service: 1
Coby Sisco
I called and ordered a pizzas here for my kids. The worker informed me it would be ready in approximately 13-20 mins. I showed up 25-30 mins later giving them a little extra time. I go to the front for the work to inform me that my pizza hasn’t been started and it’s actually going to be another 45 mins to an hour. I will not ever come back here again!
Atmosphere: 1
Food: 1
Service: 1
Barb Nestor
I’ve been here twice now and both times the food was hot and ready on time. Great experience!
Atmosphere: 5
Food: 5
Service: 5
L. A.
This is the worst Domino’s franchise I have ever done business with. Wait times are never what is promised in the app or on the phone. They continually drop the ball with orders. The franchise owner cares less about the customer service, only profits. We just stopped going here. Then they burn the paper on top of the chicken wings. If you order, add 30 additional minutes.
Atmosphere: 1
Food: 2
Service: 1
Stan Azevedo
Ordered online and it said 22 minutes for pick up. Once order was placed it moved to 45. I showed up in 45 minutes to be told they hadn’t started it will be another 20-30 minutes they were busy. Staff was rude said there was nothing they can do. While I was there waiting I saw 2 other people with similar problems walk out. Wouldn’t even say sorry they just said it is what it is and they don’t control pizza status. (There was a guy updating the status of orders working on a computer for everyone to see). This was the 3 led time I have had a similar issue with this location.
Atmosphere: 1
Food: 4
Service: 1
Jaynie B.
Be careful with their salads. They come cracked open and with mold! Called and asked for new ones they refused to deliver because " were too busy."
Natalie P.
We keep giving this store chances because when it's right the pizza is good. But they constantly deliver the wrong items or un cooked pizza. I've had to call to correct order's MULTIPLE times. I get it, it's a Friday night and it's busy, but get it together.
Lee Dye
This is by far the worst Dominos pizza we have ever purchased from. Where we lived prior had an outstanding Dominos. The difference? The franchise owner as all of these are owned by independent operators. The owner of this establishment is Raj, and one can easily tell by the reviews that Raj has no clue how to run a business, nor train employees.Constantly have to wait well past the promised time for our order. In fact, the last time we went to pickup our order, two other customers were irate and said the same thing about their past and current experience with them. I asked for Raj’s contact information because a franchise owner that really cared for their customer would want to know what their customers experience. Not Raj.The employees even encouraged me to chew Raj’s a$$ when I speak with him; Raj’s own team apparently cannot stand him. This is a franchise owner that needs to have his franchise agreement terminated, and resell this unit to someone that actually does care about their employees and customers.
Johanna Adorable
One of the better dominos! Pizzas are always on point and done in a timely manner!!
Avoid contact with any employee from this store & use the app for your orders. Every employee interaction I’ve had here they’re insanely rude.
Thomas P.
With online app support, one expects few mistakes to happen. Especially with an established name like this place. The last two times ordering, they have failed to deliver the right pizza that was selected on the app. Calls were made, but two hours for teplcaement delivery is not acceptable. Just be prepared for any surprises when taking a chance.
Juan B.
Worse place ever. I was waiting for over an hour for my pizza and nothing. I called to ask about my order and they seemed not to care. Gave me a bs excuse. I will definitely never order from here again!!!
Jeremiah Arana
Amanda the delivery driver dropped the pizza off at the wrong house. This is the second time this store delivers to the wrong address in my neighborhood. The other times they will preemptively mark on the app “delivered” and I call saying it’s not delivered and they tell me it’s still on the way. This store is operated so poorly and when I called about my order not getting delivered all the manager could do is giggle and tell me that she can’t do nothing about it but she can cancel my order but I don’t get my $40 back up to 3 days. How is it dominos can take my money immediately but take 3 business days to give me my money back is beyond me. Definitely not ordering from this store anymore
Abriana Alcantar-Stowe
Horrible service.Second time in a row where we order and pizza says it'll be ready in less than 10 minutes. 30-40 minutes later we call and ask what going on and are just now throwing it in. App said 8 minutes , 40 minutes later we show up to the place , workers are relaxing eating pizza and my order is barely getting thrown into the oven.
Worst customer service experience I have ever came across.How do you wait 1 whole hour BEFORE starting the actual order?!Then hang up on us 3 times before finally answering the call?!Will never be using this location ever again. Absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Was there 3 weeks ago and got home after picking up the order got all the way home and realized they forgot the coke, made us drive all the way back and pick it up. Then tonight, got dinner and they forgot the free icing that comes with the cinnamon rolls and called to see if we can get one and they said they would give me an extra free icing on the next visit. Asked to speak to the manger, he got on the phone, asked for his name and he refused to give it to me, very childish, immature, and does not know anything about customer service, same response of a "free" icing when it already comes with icing, he said he was trying to help me by doing nothing. Going to the store tomorrow to speak with them.
Atmosphere: 1
Food: 1
Service: 1
I called and ordered a pizzas here for my kids. The worker informed me it would be ready in approximately 13-20 mins. I showed up 25-30 mins later giving them a little extra time. I go to the front for the work to inform me that my pizza hasn’t been started and it’s actually going to be another 45 mins to an hour. I will not ever come back here again!
Atmosphere: 1
Food: 1
Service: 1
I’ve been here twice now and both times the food was hot and ready on time. Great experience!
Atmosphere: 5
Food: 5
Service: 5
This is the worst Domino’s franchise I have ever done business with. Wait times are never what is promised in the app or on the phone. They continually drop the ball with orders. The franchise owner cares less about the customer service, only profits. We just stopped going here. Then they burn the paper on top of the chicken wings. If you order, add 30 additional minutes.
Atmosphere: 1
Food: 2
Service: 1
Ordered online and it said 22 minutes for pick up. Once order was placed it moved to 45. I showed up in 45 minutes to be told they hadn’t started it will be another 20-30 minutes they were busy. Staff was rude said there was nothing they can do. While I was there waiting I saw 2 other people with similar problems walk out. Wouldn’t even say sorry they just said it is what it is and they don’t control pizza status. (There was a guy updating the status of orders working on a computer for everyone to see). This was the 3 led time I have had a similar issue with this location.
Atmosphere: 1
Food: 4
Service: 1
Be careful with their salads. They come cracked open and with mold! Called and asked for new ones they refused to deliver because " were too busy."
We keep giving this store chances because when it's right the pizza is good. But they constantly deliver the wrong items or un cooked pizza. I've had to call to correct order's MULTIPLE times. I get it, it's a Friday night and it's busy, but get it together.
This is by far the worst Dominos pizza we have ever purchased from. Where we lived prior had an outstanding Dominos. The difference? The franchise owner as all of these are owned by independent operators. The owner of this establishment is Raj, and one can easily tell by the reviews that Raj has no clue how to run a business, nor train employees.Constantly have to wait well past the promised time for our order. In fact, the last time we went to pickup our order, two other customers were irate and said the same thing about their past and current experience with them. I asked for Raj’s contact information because a franchise owner that really cared for their customer would want to know what their customers experience. Not Raj.The employees even encouraged me to chew Raj’s a$$ when I speak with him; Raj’s own team apparently cannot stand him. This is a franchise owner that needs to have his franchise agreement terminated, and resell this unit to someone that actually does care about their employees and customers.
One of the better dominos! Pizzas are always on point and done in a timely manner!!
Restaurantji Recommends
Avoid contact with any employee from this store & use the app for your orders. Every employee interaction I’ve had here they’re insanely rude.
With online app support, one expects few mistakes to happen. Especially with an established name like this place. The last two times ordering, they have failed to deliver the right pizza that was selected on the app. Calls were made, but two hours for teplcaement delivery is not acceptable. Just be prepared for any surprises when taking a chance.
Worse place ever. I was waiting for over an hour for my pizza and nothing. I called to ask about my order and they seemed not to care. Gave me a bs excuse. I will definitely never order from here again!!!
Amanda the delivery driver dropped the pizza off at the wrong house. This is the second time this store delivers to the wrong address in my neighborhood. The other times they will preemptively mark on the app “delivered” and I call saying it’s not delivered and they tell me it’s still on the way. This store is operated so poorly and when I called about my order not getting delivered all the manager could do is giggle and tell me that she can’t do nothing about it but she can cancel my order but I don’t get my $40 back up to 3 days. How is it dominos can take my money immediately but take 3 business days to give me my money back is beyond me. Definitely not ordering from this store anymore
Horrible service.Second time in a row where we order and pizza says it'll be ready in less than 10 minutes. 30-40 minutes later we call and ask what going on and are just now throwing it in. App said 8 minutes , 40 minutes later we show up to the place , workers are relaxing eating pizza and my order is barely getting thrown into the oven.