I've always liked Subway sandos and the way they can make a sandwich in 45 seconds all the while waiting for break time. This shop is different, the staff actually talked to the customers, asked how their day was going, talked about how the bread is cooked and how fresh the meat and produce is. Was this Subway, I asked myself?This might be the Subway poster child of how thing are supposed to be.5 stars ☆☆☆☆☆
a j
never coming back here. I came for a sandwhich not to be subtly hit on, being asked “where are you from” multiple times, trying to give me compliments. I think I was even asked if I was gonna leave a tip on my way out, but I couldn’t quite understand. no customer wants to feel uncomfortable and like the employee is hitting on them, more uncomfortable when it’s just us 2 in the shop.
Service: 1
Jeremy Conant
I always get the sweet onion chicken teriyaki!
Atmosphere: 5
Food: 5
Service: 5
Michael Myers
This is absolutely the worst website i've ever seen . And ridiculous that they do not answer their phones. It will be a very long time before I ever go there again. I didn't go now
Pari G.
Ordered from the app , app says my sandwich is ready, go to store and it's closed! Tried to call and message box was full. Now I have to go through the trouble of getting a refund and getting lunch somewhere else.
Rudy M.
Subway has generic crappy customer service. App order....show up. 1st there closed. Second the employee comes to door and I show him my order. He says we never got it anyway. Wtf I do the survey they sent. Get a generic response. Go back n forth....they say they would provide refund. Nothing. For a 9/5/22 order SMH Subway [email protected] Lilibeth Gonzalez Operations Manager
mama jess
been here 15 minutes still havent had our sandwiches made but one guy is doing all online orders before customers standing here waiting. not even helping in between online orders. I ordered the # 8 and the guy kept asking me what I wanted on it yet it has a description of what all comes on it and I said just as it comes! I should have went to the other subway! this was my first time here. and they only had wheat bread lol smh yup 1 star
Tuco Lopez
One of the best places to eat in napa
Bruce Murray
Gone are the days of a $5.00 any size or kind of sandwich, darn inflation. Still a good fresh sandwich.
Charles Braxton
Uber pick up. Did not have order ready. Waited 10 mins for the “sandwich artist” to make the sandwiches. There was no one in store, no excuse. Unprofessional.
The food was for my boyfriend he loves to eat at Subway very good food he says
Marcia Hadeler, Realtor w/ Coldwell Banker
I bought lunch for the guys working on one of my coming soon listings. They just finished up on another one that went on the market on Saturday and is already in contract and I wanted to show them my appreciation so I bought each one a footlong! Yum! Staff was very pleasant very accommodating and very efficient. I ordered five foot longs and they had it all done within 8 to 9 minutes. ??
Amanda Romero
Friendly, helpful, pleasant staff!
Robert Shiota
Was as expected although the bread seemed a little stale? Was good and I am full is really what I was expecting.
Stephanie Miller
Customer service was genuine and warm, food was good, but a bit overpriced. I would however return despite the slight cost shift.
I've always liked Subway sandos and the way they can make a sandwich in 45 seconds all the while waiting for break time. This shop is different, the staff actually talked to the customers, asked how their day was going, talked about how the bread is cooked and how fresh the meat and produce is. Was this Subway, I asked myself?This might be the Subway poster child of how thing are supposed to be.5 stars ☆☆☆☆☆
never coming back here. I came for a sandwhich not to be subtly hit on, being asked “where are you from” multiple times, trying to give me compliments. I think I was even asked if I was gonna leave a tip on my way out, but I couldn’t quite understand. no customer wants to feel uncomfortable and like the employee is hitting on them, more uncomfortable when it’s just us 2 in the shop.
Service: 1
I always get the sweet onion chicken teriyaki!
Atmosphere: 5
Food: 5
Service: 5
This is absolutely the worst website i've ever seen . And ridiculous that they do not answer their phones. It will be a very long time before I ever go there again. I didn't go now
Ordered from the app , app says my sandwich is ready, go to store and it's closed! Tried to call and message box was full. Now I have to go through the trouble of getting a refund and getting lunch somewhere else.
Subway has generic crappy customer service. App order....show up. 1st there closed. Second the employee comes to door and I show him my order. He says we never got it anyway. Wtf I do the survey they sent. Get a generic response. Go back n forth....they say they would provide refund. Nothing. For a 9/5/22 order SMH Subway [email protected] Lilibeth Gonzalez Operations Manager
been here 15 minutes still havent had our sandwiches made but one guy is doing all online orders before customers standing here waiting. not even helping in between online orders. I ordered the # 8 and the guy kept asking me what I wanted on it yet it has a description of what all comes on it and I said just as it comes! I should have went to the other subway! this was my first time here. and they only had wheat bread lol smh yup 1 star
One of the best places to eat in napa
Gone are the days of a $5.00 any size or kind of sandwich, darn inflation. Still a good fresh sandwich.
Uber pick up. Did not have order ready. Waited 10 mins for the “sandwich artist” to make the sandwiches. There was no one in store, no excuse. Unprofessional.
Restaurantji Recommends
The food was for my boyfriend he loves to eat at Subway very good food he says
I bought lunch for the guys working on one of my coming soon listings. They just finished up on another one that went on the market on Saturday and is already in contract and I wanted to show them my appreciation so I bought each one a footlong! Yum! Staff was very pleasant very accommodating and very efficient. I ordered five foot longs and they had it all done within 8 to 9 minutes. ??
Friendly, helpful, pleasant staff!
Was as expected although the bread seemed a little stale? Was good and I am full is really what I was expecting.
Customer service was genuine and warm, food was good, but a bit overpriced. I would however return despite the slight cost shift.