Once again they dont answer the phone.Charged me 1.50 extra for all mac but got rice instead. 3/6/24 order 41 January 13, 2017. I called in my order for two BBQ mix plates and one chicken katsu. Got home and BBQ mix plates only had chicken.I called for a week straight asking to speak to a manager and was told the manager was not in. I called again and spoke to a woman who took down my receipt number and my phone number. She said someone would call me. It's April 6, 2017. Never heard from anyone. Food is good for the price but customer service obviously needs lots of work.
This is the second time I come here,and is very,very,very,very,very good and the smell of the food mmmmmm!!!!I love it.....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Mix
Nayeli S.
Horrible customer service i called to order and they purposely hung up on me. They answered three times and in the background you can here them say "not to answer the phone" this has happened to me before when no one answers at all. They need better customer service or they will continue loosing customers.
Waited 1 hour for mediocre food, don’t waste your money or time here. Go somewhere
Atmosphere: 1
Food: 1
Service: 1
Judy E.
Great tasty chicken Katsu with double Mac! Best anytime. The Mac is delivered. It doesn't take long to get food.
Jessica D.
Food was great! Biggg portions price was right! Service was nice and the place was very welcoming
Jason Wright
Still the same old spot for the past 20+ years. Very tasty place I do wish they would have the spare ribs but other than that still good!
Atmosphere: 3
Food: 5
Service: 5
Erilyn L.
They never answer the phone for phone orders. They also stop taking orders about 30 minutes before they close. They don't seem interested in providing good service. I'll no longer come to this location.
On of the 2 favorite L&L in SD.They finally have short ribs back, they also serve lumpia and spammasubi which is always a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spam Musubi
We absolutely love L&L ! Always nice and clean. Employees very nice .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Katsu Plate, BBQ Chicken, Spam Musubi, BBQ Mix, Mixed Plate
Once again they dont answer the phone.Charged me 1.50 extra for all mac but got rice instead. 3/6/24 order 41 January 13, 2017. I called in my order for two BBQ mix plates and one chicken katsu. Got home and BBQ mix plates only had chicken.I called for a week straight asking to speak to a manager and was told the manager was not in. I called again and spoke to a woman who took down my receipt number and my phone number. She said someone would call me. It's April 6, 2017. Never heard from anyone. Food is good for the price but customer service obviously needs lots of work.
Atmosphere: 1
Food: 2
Service: 1
Good place to eat. They give you lots of food.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Katsu Plate, BBQ Mix
The food its always great!
Food: 5
Recommended dishes: Chicken Katsu Plate, Spam Musubi, BBQ Mix, Mixed Plate
We absolutely love L&L. We wish they had more locations, but that's ok. Quick, good service! Great food.Kid-friendliness: Kid friendly food options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu Plate, BBQ Chicken, Spam Musubi, BBQ Mix, Spam Rice & Eggs
Terrible service great
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chicken Katsu Plate, BBQ Chicken, Spam Musubi
First time at this location, it was okay. They were out of spare ribs but they're chicken bbq was
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Katsu Plate, BBQ Chicken, Mixed Plate
This is the second time I come here,and is very,very,very,very,very good and the smell of the food mmmmmm!!!!I love it.....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Mix
Horrible customer service i called to order and they purposely hung up on me. They answered three times and in the background you can here them say "not to answer the phone" this has happened to me before when no one answers at all. They need better customer service or they will continue loosing customers.
Restaurantji Recommends
Waited 1 hour for mediocre food, don’t waste your money or time here. Go somewhere
Atmosphere: 1
Food: 1
Service: 1
Great tasty chicken Katsu with double Mac! Best anytime. The Mac is delivered. It doesn't take long to get food.
Food was great! Biggg portions price was right! Service was nice and the place was very welcoming
Still the same old spot for the past 20+ years. Very tasty place I do wish they would have the spare ribs but other than that still good!
Atmosphere: 3
Food: 5
Service: 5
They never answer the phone for phone orders. They also stop taking orders about 30 minutes before they close. They don't seem interested in providing good service. I'll no longer come to this location.