Love the way Quinn handled my experience at ShakeShack! She’s very sweet and friendly. Works will with her coworkers!Kid-friendliness: Yes! Kids are definitely welcomed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Sandwich with Bacon
Ben Park
The food was pretty good but definitely not worth the price nor the size. The korean burgers were around 10-12 dollars for a fist sized burger!
Atmosphere: 2
Food: 2
Service: 2
Kimberly N.
They gave me extra cheese sauce for free. I liked this location in the mall. Food was standardly good!
Alexis S.
SmokeShack single side of fries and coke , some ketchup that's all you need. If they have malt ginger throw that on the ketchup
Elle E.
The employees at Shake Shack are great but the food isn't the best quality for the price. The one star is for the food. The best part of my meal was that it was hot. I got a shroom burger and cheese fries. Burger was very small and cheese tasted like that plastic wrapped Krafts sandwich cheese. The cheese on the fries wasn't good at all. I Tried Shake Shack a few other times...I'm no longer going back because there's better places with better quality food for the same price.
Enrique
I would have a picture of the chicken sandwich, fries, & a soda. But I ate it all real quick because it was so delicious. The ease of ordering on the terminal was pretty nice & when I had questions the workers oblidged me politely, even though it was very busy. This was I believe Christmas Eve. The chicken was so big & delicious and warm. The fries crisp and crunchy.I dont often go to this mall but the very prescience of a shake shack that is easier to get to makes me want to come here more often.
Atmosphere: 5
Food: 5
Service: 5
Jack Moreno
For some reason, I remember Shake Shack being much better when they first arrived in San Diego. I've eaten several menu items over the years: burgers, hotdogs, chicken sandwiches, and crinkle fries, but something was off with the Chicken Shack with bacon I had at this location at Plaza BonitaOverall, the chicken sandwich was okay. They went a little heavy on the buttermilk herb dressing than I would have liked. The chicken was tender and juicy, but the breading was not as crispy or crispy at all as it should have been. I like my fried chicken sandwiches crispy, which is the whole point of frying them. They put a decent amount of pickles and a couple of strips of bacon. The bacon was nice and crispy.The lettuce could have been better selected. Some of the pieces were crisp, and others were limp and too soft, like they been out to long at room temp. I think this sandwich would be better served with a crispy slaw like its brother, the hot chicken. Just a thought.Service was friendly enough, as per their conversations, employees were more concerned about their holiday plans than focusing on their tasks at hand. The place is at the food mall, so there's plenty of inside and outside seating.Parking: A lot
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken Sandwich with Bacon
Jack M.
For some reason, I remember Shake Shack being much better when they first arrived in San Diego. I've eaten several menu items over the years: burgers, hotdogs, chicken sandwiches, and crinkle fries, but something was off with the Chicken Shack with bacon I had at this location at Plaza Bonita Overall, the chicken sandwich was okay. They went a little heavy on the buttermilk herb dressing than I would have liked. The chicken was tender and juicy, but the breading was not as crispy or crispy at all as it should have been. I like my fried chicken sandwiches crispy, which is the whole point of frying them. They put a decent amount of pickles and a couple of strips of bacon. The bacon was nice and crispy. The lettuce could have been better selected. Some of the pieces were crisp, and others were limp and too soft, like they been out to long at room temp. I think this sandwich would be better served with a crispy slaw like its brother, the hot chicken. Just a thought. Service was friendly enough, as per their conversations, employees were more concerned about their holiday plans than focusing on their tasks at hand. The place is at the food mall, so there's plenty of inside and outside seating.
Lina P.
Cool to see this there but for the price point, the meal was alright. Service was great. Burgers were not that satisfying and felt quite small in my opinion. I spent about $12 on the cheeseburger with avocado and a tiny strip of bacon. Ordered the cheese fries separately, those were prob the best item I ordered but it was pricey for a small amount. Line was busy for the holiday shopping crowd-did not realize they had a kiosk on the side if you ordered with card. Good to know for the future.
Finally went to the Shake Shack at Westfield Plaza Bonita Mall and quality is the same as any other Shake Shack establishment I've been to before. I love the buns here the most. I tried their spicy fries with ranch and I liked how fresh my fries were. They weren't stale and the spicy kick to the fries with ranch was decent. I also ordered the avocado bacon cheeseburger and it was fresh made to order too. It took about 10 minutes for my to go order to be ready but I didn't mind the wait on a weekend lunch. Service was friendly. Ambiance is very casual. The place is located at the dining section of the mall and walking distance to AMC theater.
Chaudhry A.
Finally a popular name is here in Plaza Bonita, and been a few months already. It's located on the top level across theater and the main food court, right next to the doors to outdoor patio, elevator, parking level. Service is awesome and fast and for those who are in a rush, and don't want to get in the line, can use the kiosk on the side to place the order and wait to be called. It's as good here as it's in the other locations.
Hector Martinez
Food was good, service was really good. Don't really know why the low reviews, it's a shake shack but in a food court.
Atmosphere: 5
Food: 5
Service: 5
Joe N.
Service was good, but for being a burger place my burger was soooooo soggy!!! This is my 2nd time at a Shake Shack... NEVER AGAIN!!!
Andy G.
Food is great! Service is good! I love the self order on the side, it sure helps when there's a long line. Definitely happy this burger joint in my neighborhood.
Love the way Quinn handled my experience at ShakeShack! She’s very sweet and friendly. Works will with her coworkers!Kid-friendliness: Yes! Kids are definitely welcomed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Sandwich with Bacon
The food was pretty good but definitely not worth the price nor the size. The korean burgers were around 10-12 dollars for a fist sized burger!
Atmosphere: 2
Food: 2
Service: 2
They gave me extra cheese sauce for free. I liked this location in the mall. Food was standardly good!
SmokeShack single side of fries and coke , some ketchup that's all you need. If they have malt ginger throw that on the ketchup
The employees at Shake Shack are great but the food isn't the best quality for the price. The one star is for the food. The best part of my meal was that it was hot. I got a shroom burger and cheese fries. Burger was very small and cheese tasted like that plastic wrapped Krafts sandwich cheese. The cheese on the fries wasn't good at all. I Tried Shake Shack a few other times...I'm no longer going back because there's better places with better quality food for the same price.
I would have a picture of the chicken sandwich, fries, & a soda. But I ate it all real quick because it was so delicious. The ease of ordering on the terminal was pretty nice & when I had questions the workers oblidged me politely, even though it was very busy. This was I believe Christmas Eve. The chicken was so big & delicious and warm. The fries crisp and crunchy.I dont often go to this mall but the very prescience of a shake shack that is easier to get to makes me want to come here more often.
Atmosphere: 5
Food: 5
Service: 5
For some reason, I remember Shake Shack being much better when they first arrived in San Diego. I've eaten several menu items over the years: burgers, hotdogs, chicken sandwiches, and crinkle fries, but something was off with the Chicken Shack with bacon I had at this location at Plaza BonitaOverall, the chicken sandwich was okay. They went a little heavy on the buttermilk herb dressing than I would have liked. The chicken was tender and juicy, but the breading was not as crispy or crispy at all as it should have been. I like my fried chicken sandwiches crispy, which is the whole point of frying them. They put a decent amount of pickles and a couple of strips of bacon. The bacon was nice and crispy.The lettuce could have been better selected. Some of the pieces were crisp, and others were limp and too soft, like they been out to long at room temp. I think this sandwich would be better served with a crispy slaw like its brother, the hot chicken. Just a thought.Service was friendly enough, as per their conversations, employees were more concerned about their holiday plans than focusing on their tasks at hand. The place is at the food mall, so there's plenty of inside and outside seating.Parking: A lot
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken Sandwich with Bacon
For some reason, I remember Shake Shack being much better when they first arrived in San Diego. I've eaten several menu items over the years: burgers, hotdogs, chicken sandwiches, and crinkle fries, but something was off with the Chicken Shack with bacon I had at this location at Plaza Bonita Overall, the chicken sandwich was okay. They went a little heavy on the buttermilk herb dressing than I would have liked. The chicken was tender and juicy, but the breading was not as crispy or crispy at all as it should have been. I like my fried chicken sandwiches crispy, which is the whole point of frying them. They put a decent amount of pickles and a couple of strips of bacon. The bacon was nice and crispy. The lettuce could have been better selected. Some of the pieces were crisp, and others were limp and too soft, like they been out to long at room temp. I think this sandwich would be better served with a crispy slaw like its brother, the hot chicken. Just a thought. Service was friendly enough, as per their conversations, employees were more concerned about their holiday plans than focusing on their tasks at hand. The place is at the food mall, so there's plenty of inside and outside seating.
Cool to see this there but for the price point, the meal was alright. Service was great. Burgers were not that satisfying and felt quite small in my opinion. I spent about $12 on the cheeseburger with avocado and a tiny strip of bacon. Ordered the cheese fries separately, those were prob the best item I ordered but it was pricey for a small amount. Line was busy for the holiday shopping crowd-did not realize they had a kiosk on the side if you ordered with card. Good to know for the future.
1st time trying it and it was pretty
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Finally went to the Shake Shack at Westfield Plaza Bonita Mall and quality is the same as any other Shake Shack establishment I've been to before. I love the buns here the most. I tried their spicy fries with ranch and I liked how fresh my fries were. They weren't stale and the spicy kick to the fries with ranch was decent. I also ordered the avocado bacon cheeseburger and it was fresh made to order too. It took about 10 minutes for my to go order to be ready but I didn't mind the wait on a weekend lunch. Service was friendly. Ambiance is very casual. The place is located at the dining section of the mall and walking distance to AMC theater.
Finally a popular name is here in Plaza Bonita, and been a few months already. It's located on the top level across theater and the main food court, right next to the doors to outdoor patio, elevator, parking level. Service is awesome and fast and for those who are in a rush, and don't want to get in the line, can use the kiosk on the side to place the order and wait to be called. It's as good here as it's in the other locations.
Food was good, service was really good. Don't really know why the low reviews, it's a shake shack but in a food court.
Atmosphere: 5
Food: 5
Service: 5
Service was good, but for being a burger place my burger was soooooo soggy!!! This is my 2nd time at a Shake Shack... NEVER AGAIN!!!
Food is great! Service is good! I love the self order on the side, it sure helps when there's a long line. Definitely happy this burger joint in my neighborhood.