Starbucks

3001 Highland Ave, National City
(619) 477-0230

Recent Reviews

Melany Covarrubias

My drinks taste just right, but I always order light ice or foam or both and it seems like I order double ice and foam. It actually makes me upset ? like guys you guys do good but ?

Atmosphere: 4

Food: 4

Service: 4

Miriam O Romo

Medicine bowl Aaaaaoooh HEALING

Service: 5

Ana Granados

Lacks a little customer

Atmosphere: 3

Food: 5

Service: 4

Linda C

Drive thru has the worst customer service their FRAPPES are not made correct they have NO taste, tastes like plain bitter crushed ice.. Two thumbs down for them. Bad service ☝️

Atmosphere: 1

Service: 1

Rebeca Gutierrez

We arrive at 8:22 on and they have the door closed already. Their store hours say they close at 9.

Service: 1

pete b

slow arrogant rude and poor

Atmosphere: 1

Food: 1

Service: 1

Rusty Shakleford

Customer service was very rude. It was not that busy yet they just kept saying what do you want abruptly and felt very rushed just trying to order when I was told the items I wanted were out of stock.

Atmosphere: 1

Food: 1

Service: 1

Dannie Arellano

Coffee here is always great! Sometimes when I go to the one in the Mile of cars, I get a weird tasting drink once in a while. This will be my new go to!

Atmosphere: 5

Food: 5

Service: 5

La chancla De haechan

Nice place but i recommend going after 4 pm , the high school near usually orders almost everything and takes time to non-students to take a

Atmosphere: 2

Food: 5

Service: 3

Brenda C.

Ordered 2 drinks (1 hot and 1 cold) and a cheese danish asked for the cheese danish not to be warmed up. The cheese danish was burnt and cold. Which means they warmed it up and was sitting there for a while. The hot drink cap kept coming off. Went in to the store the supervisor gave me a new danish with an attitude. I asked her, her name and she said she was the supervisor but never gave me her name. Worst customer service ever.

Lucero Morales

I'm confused. Your hours say you close at 9pm but I got there at 8:30pm and you were closed?

Service: 1

Deo Grace S.

Costumer service is so bad. Ive never return or exchange a drink ever. But for the first time i feel like i have to do it On 10/6/23 around 7pm. I told the guy by the counter i would like to get my drink to be replace cause it dont taste like Java Chip at all. The guy assumed that i just want a free drink saying my drink been a while when its clearly says on the label 5:58pm and i brought it to the store at 7pm reason is i have to drop off my kids then return the drinks after. I told the guy he can have do whatever he wants with it im not after a free drinks just make it right and get my money worth and I just left and not planning to come back to that store.

Gary Chavarin

These employees need to get over themselves they think they are above everyone else and treat guests with respect or find another

Atmosphere: 1

Service: 1

Sagrario Hernandez

Super busy place. Cashier was super friendly. My order was perfect even though they are extremely busy. Had to wait a while but as my order was as it was expected. I Can Not Complain.

Atmosphere: 5

Food: 5

Service: 5

It's_ ju1i3

I was on a long roadtrip with my friends and we decided to get a few things from here. I had no where to throw the trash considering I'm on the road. I Wasn't allowed to throw away the trash from my order at this place. The plus sized girl that works there with the drive thru headset on was rude. She has terrible manners and service skills. Other restaurants I went to after had trash bins, but this one didn't? The trash thing wasn't even upsetting, it was the girls ugly attitude. If you hate your job just say that. Seriously, why get a Job in customer service when you lack competence in serving a customer?

Atmosphere: 1

Food: 3

Service: 1

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